In-Demand client services specialist Jobs in newcastle, nsw

Senior Client Service Officer Specialist
NSW Department of Communities and Justice —Newcastle West NSW
- $99,398 - $110,271 a year
- Case management
- Communication skills
- Employee assistance program
8d
NDIS Local Area Coordinators (First Nations Targeted)
Uniting NSW.ACT —Charlestown NSW
- $88,090 a year
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
NDIS Local Area Coordinators (First Nations Targeted)
Uniting —Charlestown NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Business Administrator
Beca —Newcastle NSW
- Full-time
- Office
- Administrative experience
- Communication skills
- Parental leave
Facilities Manager
Colliers —Newcastle NSW
- Full-time
- Management
- Maintenance
- Communication skills
Quick Apply
Senior Business Development Specialist
Civmec —Tomago NSW
- Part-time
- Management
- Business development
- Negotiation
- Relocation assistance
- Parental leave
Caseworker (Intensive Support Services) - Hunter Metro - Central Coast
NSW Department of Communities and Justice —Charlestown NSW
- $89,934 - $116,969 a year
- Master's degree
- Working with children
- Bachelor's degree
Business Development Manager
Ranger Lifting Rigging Safety —Newcastle NSW
- Sales
FIFO Health and Safety Advisors
Compass Group Australia —Newcastle NSW
- Full-time
- Leadership
- Free food
Full-Time Supervisor & Team Leader | Across the Business
The Better Clean Team —Newcastle NSW
- From $36 an hour
- Part-time
- Hospitality
- No experience needed
- Cleaning
- Travel reimbursement
Quick Apply
Water Planning Engineer
Beca —Newcastle NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
- Parental leave
Environmental Planner
Beca —Newcastle NSW
- Full-time
- Communication skills
- Parental leave
Occupational Hygiene / Hazardous Material Specialist
AECOM —Newcastle NSW
- Full-time
- Hybrid work
Sales Systems Specialist
Bradken —Mayfield West NSW
- CRM software
- Sales
- Salesforce
- Parental leave
- Employee assistance program
Quick Apply
11d
Project Management roles within Beca's growing Water team
Beca —Newcastle NSW
- Full-time
- Engineering
- Business development
- Bachelor's degree
- Parental leave
IT Security Officer
CAE Inc. —Williamtown NSW
- Full-time
- Bachelor's degree
- No degree
- Parental leave
5d
Maintenance Planner
Veolia Environmental Services —Tomago NSW
- Maintenance
- Parental leave
- Employee assistance program
Team Leader - Psychology & New Employer Services
ORS —Newcastle NSW
- Remote
- Work from home
11d
Financial Planner
Bottrell Business Consultants —Newcastle NSW
- Business

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Senior Client Service Officer Specialist

NSW Department of Communities and Justice -
Newcastle West NSW

Apply Now

Job Details

$99,398 - $110,271 a year
8 days ago

Benefits

Employee assistance program

Qualifications

Driver Licence
Case management
Communication skills

Full Job Description

Department: HS Northern

Department/Agency: Department of Communities and Justice

Location: Newcastle West, NSW, AU, 2302

Req ID: 83468

Senior Client Service Officer (Specialist)

Location: Newcastle, with a talent pool established for future opportunities across Newcastle, Central Coast, Tweed and Lismore

Employment: Temporary – up to 6 months

Grade: Clerk Grade 5/6 $99,398 to $110,271 + superannuation and leave loading

Your role

This is a great opportunity to step into a specialist role supporting some of the most vulnerable and complex clients within Housing Services. You will work closely with clients, Client Service Officers (CSOs), and key stakeholders to provide tailored support, coaching, and casework assistance.

This role offers the chance to build your expertise in complex case management while contributing to improved outcomes for clients and strengthening capability across CSO teams.

What you’ll do

As part of the Housing Services team, you will provide specialist support to clients with high and complex needs, working one-on-one to navigate housing and support services.

You will partner closely with CSOs, providing coaching, guidance, and on-the-job support to build capability and confidence in managing complex cases.

You will work in a collaborative, fast-paced environment focused on achieving positive outcomes for clients, while engaging with internal teams and external service providers to coordinate effective support.

What we’re looking for

Experience working with vulnerable or high-complex clients, including supporting case work coordination, with an ability to respond to challenging situations with professionalism and empathy.
Strong communication and interpersonal skills, with the ability to build relationships, influence outcomes, and work effectively with clients, staff, and external stakeholders.
Demonstrated ability to coach or support others, ideally in a client service environment, including providing guidance on complex cases and service delivery approaches.
Ability to manage competing priorities and work in a fast-paced environment while maintaining accurate records and delivering outcomes for clients.
Current NSW driver’s licence.

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Sunday 7 June 2026 at 11:59pm

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Donna Bowyer via [email protected] or 0475 836 877.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact April McCarthy on 0418 639 435 or via email [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Apply Now

Refine Your Search

client services specialist jobs in newcastle, nsw

Senior Client Service Officer Specialist

NDIS Local Area Coordinators (First Nations Targeted)

Desktop Support Officer

NDIS Local Area Coordinators (First Nations Targeted)

Business Administrator

Facilities Manager

Senior Business Development Specialist

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Business Development Manager

FIFO Health and Safety Advisors

Full-Time Supervisor & Team Leader | Across the Business

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Environmental Planner

Occupational Hygiene / Hazardous Material Specialist

Sales Systems Specialist

Project Management roles within Beca's growing Water team

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Maintenance Planner

Team Leader - Psychology & New Employer Services

Financial Planner

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