In-Demand Medical administrative assistant Jobs in New Townsville City Qld

Patient Services Officer
Mater Group —New Townsville City QLD
- $39.79 - $44.25 an hour
- 8 hour shift
- Administrative experience
- Experience working with children
- Data entry
- Health insurance
- Employee assistance program
Patient Services Officer (Outpatients Clinics)
Queensland Government —New Townsville City QLD
- Call employer
- Customer service
11d
Patient Services Officer
Queensland Government —New Townsville City QLD
- Call employer
- Customer service
- Microsoft Office
- Communication skills
6d
Medical Receptionist
Ausdocs Group —New Townsville City QLD
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Administrative Assistant
Hitachi Construction Machinery —New Townsville City QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
6d
Casual Medical Receptionist Townsville GP Superclinic
Nicholl Holdings Pty Ltd —New Townsville City QLD
- Temporary
- Hospitality
- Customer service
- Administrative experience
- On-the-job training
Quick Apply
6d
Patient Service Officer (Holiday Reliever)
Queensland Government —New Townsville City QLD
- Temporary
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
7d
Patient Services Officer - Women's and Children's Clinics
Queensland Government —New Townsville City QLD
- Temporary
- Customer service
- Microsoft Office
- Annual leave
5d
Patient Services Officer (Ingham Community Mental Health)
Queensland Government —New Townsville City QLD
- Call employer
- Customer service
11d

More jobs to discover

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Patient Services Officer (Outpatients Clinics)
Queensland Government —New Townsville City QLD
Advanced customer service experience relevant to the public health setting including the demonstration of patience, understanding, confidentiality and a…
11d
Patient Services Officer
Mater Group —New Townsville City QLD
Exclusive discounts across dining, retail, travel, accommodation (just to name a few!). Access a range of health and wellbeing services with a corporate…
$39.79 - $44.25 an hour

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Patient Services Officer

Mater Group -
New Townsville City QLD

Apply Now

Job Details

Permanent | Part-time | Casual
$39.79 - $44.25 an hour

Benefits

Health insurance
Employee assistance program
Salary packaging
Insurance services
On-site parking

Qualifications

Administrative experience
Experience working with children
Data entry
Communication skills
Hospital experience

Full Job Description

Job no: 505830
Work type: Permanent
Location: Townsville
Categories: Administration

About the role

Mater Private Hospital Townsville is seeking an experienced Administrator / Patient Services Officer to join our Patient Services team, supporting our busy Emergency Department.

The successful applicant will be offered Permanent Part Time employment working a minimum of 18 hours per week. These roles are suited to individuals who are flexible, reliable, and forward-thinking, with the ability to multitask and work effectively across a rotating roster.

Shift times vary across the departments with shifts in Emergency between 6:45am and 10:15pm. Monday to Friday (typically 6-hour shifts) and 8-hour shifts on weekends.

Salary range: Casual Position- $39.79 - $44.25 per hour plus 25% Casual Loading plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

Accurately enter all patient registration details into hospital systems.
Verify patient eligibility with health funds, including waiting periods, financial status, and policy coverage.
Identify and communicate any out‑of‑pocket expenses such as excesses, copayments, and fee estimates.
Prepare hospital charge estimates when PEA (Pre‑Existing Ailment) rules apply.
Manage patient admissions, discharges, and transfers efficiently and accurately.
Respond to all phone calls, emails, and patient enquiries with professionalism and clarity.
Work collaboratively within an interdisciplinary team to deliver timely and precise administrative support.
Coordinate and structure outpatient clinic appointments.
Maintain effective relationships with consultants to support smooth clinical operations.
Prepare, track, file, and maintain medical records, while assisting with wayfinding and general enquiries.

About you

To be successful in this role, you will possess:

Demonstrated ability to work methodically with speed, efficiency, and exceptional attention to detail in a time-pressured environment.
Proven experience working in an administrative role within a medical or hospital environment or extensive data entry experience.
Sound computer literacy and numeracy skills, well-developed keyboard skills, and familiarity with patient administration systems.
Sound written and verbal communication skills with internal and external stakeholders.
Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
Grow your career with access to industry-leading training and professional development through Mater Education
Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing services with a corporate discount on private health insurance
Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
Stay active with unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great food with reduced prices at our campus cafés and coffee spots
Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close on Friday 28th August 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Advertised: 14 Aug 2026 E. Australia Standard Time
Applications close: 28 Aug 2026 E. Australia Standard Time

Apply Now

Refine Your Search

medical administrative assistant jobs in new townsville city qld

Patient Services Officer

Patient Services Officer (Outpatients Clinics)

Patient Services Officer

Medical Receptionist

Administrative Assistant

Casual Medical Receptionist Townsville GP Superclinic

Patient Service Officer (Holiday Reliever)

Patient Services Officer - Women's and Children's Clinics

Patient Services Officer (Ingham Community Mental Health)

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