In-Demand Tesla customer support Jobs in New South Wales

Sales Advisor, Parramatta
Tesla —Parramatta NSW
- Weekend availability
- Sales
- Communication skills
- Employee stock purchase plan
- Health insurance
Senior Technical Customer Support Engineer - Australia
ClickHouse —Sydney NSW
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
Commercial Real Estate Lease Administrator (12 Month Contract)
Tesla —Alexandria NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Health insurance
Sales Executive, Albury
Tesla —Albury NSW
- Full-time
- Sales
- Customer service
- Microsoft Office
3d
Deal Desk Manager
Advanced Navigation —Sydney NSW
- Full-time
- Sales
- Salesforce
- Finance
Channel Enablement and Events, Residential Energy
Tesla —Alexandria NSW
- Full-time
- Sales
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Sales Operations Specialist
Advanced Navigation —Sydney NSW
- CRM software
- Google Suite
- Microsoft Excel
Lease Administration & Payment Specialist (12 Month Contract)
Tesla —Alexandria NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Health insurance
Facilities Manager
Tesla —Alexandria NSW
- Full-time
- Microsoft Office
- AI
- Communication skills
- Employee stock purchase plan
- Health insurance
Facilities Specialist
Tesla —Alexandria NSW
- Full-time
- Microsoft Office
- AI
- Communication skills
- Employee stock purchase plan
- Health insurance
6d
Business Development Manager, Commercial Charging, APAC
Tesla —Alexandria NSW
- Full-time
- Sales
- No degree
- Employee stock purchase plan
- Health insurance
Technical Engagement Specialist
Advanced Navigation —Sydney NSW
- Management
- Computer Science
- Writing skills
Technical Account Manager, CORE
First Focus —Mascot NSW
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Senior Product Analyst
Advanced Navigation —Sydney NSW
- Data analysis skills
- SQL
- Bachelor's degree
Senior Risk & Insurance Analyst
Tesla —Alexandria NSW
- Full-time
- Employee stock purchase plan
- Health insurance
Channel Program Manager
Advanced Navigation —Sydney NSW
- Management
- Master's degree
- Analysis skills
Sr. Application Engineer, Virtual Power Plants – Residential Energy
Tesla —Alexandria NSW
- Full-time
- Remote
- Computer science
- Engineering
- Master's degree
- Employee stock purchase plan
- Health insurance
Apprentice Vehicle Technician, Parramatta | January 2027 Intake
Tesla —Parramatta NSW
- Management
- Senior Secondary Certificate of Education
- Internship
Apprentice Vehicle Technician, Newcastle | January 2027 Intake
Tesla —Newcastle West NSW
- Management
- Senior Secondary Certificate of Education
- Internship
Senior R&D Product Manager
Advanced Navigation —Sydney NSW
- Engineering
- Bachelor's degree
- Software development

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tesla customer support jobs near new south wales

Sales Advisor, Parramatta

Tesla -
Parramatta NSW

Apply Now

Job Details

Full-time

Benefits

Employee stock purchase plan
Birthday leave
Health insurance
Parental leave
Employee assistance program
Paid volunteer leave
Insurance services

Qualifications

Sales
Driver Licence
Sales pipeline
Communication skills

Full Job Description

What to Expect

At Tesla, our Tesla Advisors consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.

As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.

To succeed at Tesla, you must be energetic, highly organised, and hard working. You should have a passion for sustainable energy and the ability tocreate exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around.

What You'll Do

Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and co-piloting Test Drives for individuals who exhibit purchase intent or potential
Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s
Proficient in Sales and Delivery Operations able to execute and consistently deliver a strong client experience with little to no guidance
Effectively present and sell and support the delivery and installation the entire Tesla eco-system
Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
Be the primary contact point for all customer interactions throughout their purchase experience
Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day
Ensure vehicles readiness in preparation for the customers delivery appointment.
Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
Execute customer trade-ins and documents on delivery day
Conduct Tesla Direct deliveries from Delivery Centres to customer homes when required
Perform additional responsibilities as assigned to meet business needs

What You'll Bring

Client service experience required
Positive, enthusiastic and passionate about the changes in the personal transportation industry
Ability to understand and convey business issues and technical concepts
Strong sense of team mentality and reliability
Strong communication skills and attention to detail
Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
Ability to work evening hours, weekends and holidays in a retail environment
Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
Ability to obtain appropriate state licensing, where applicable

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount
Parental leave (no minimum employment period)
- Primary carers – 18 weeks at full pay or 36 weeks half pay
- Secondary carers – 6 weeks full pay
Miscarriage leave - 10 days
Employee Vehicle Loan Program
Novated Leasing (AU only)
Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest
Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them
Health insurance discounts (AU only)
Bike to work – $10 per day if you cycle to work
Employee Assistance Program - Free and confidential counselling for all staff and their families
Annual Flu Vaccines
Birthday Leave, Cultural Significance Leave and Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

tesla customer support jobs in new south wales

Sales Advisor, Parramatta

Senior Technical Customer Support Engineer - Australia

Commercial Real Estate Lease Administrator (12 Month Contract)

Sales Executive, Albury

Deal Desk Manager

Channel Enablement and Events, Residential Energy

Sales Operations Specialist

Lease Administration & Payment Specialist (12 Month Contract)

Facilities Manager

Facilities Specialist

Business Development Manager, Commercial Charging, APAC

Technical Engagement Specialist

Technical Account Manager, CORE

Senior Product Analyst

Senior Risk & Insurance Analyst

Channel Program Manager

Sr. Application Engineer, Virtual Power Plants – Residential Energy

Apprentice Vehicle Technician, Parramatta | January 2027 Intake

Apprentice Vehicle Technician, Newcastle | January 2027 Intake

Senior R&D Product Manager

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