In-Demand Technical support specialist Jobs in New South Wales

Associate Technical Support Specialist
Milestone Technologies, Inc. —Sydney NSW
- Management
- Customer service
- AI
13d
IT Support Specialist
Helpline Digital & Telecom Support —New South Wales
- $75,000 - $83,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Health insurance
- Life insurance
Quick Apply
6d
Technical Support Specialist
Experteq Careers —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Work from home
Quick Apply
Technical Product Specialist – Flooring Systems (NSW)
Uzin Utz South Pacific Ltd —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Azure
- Sales
- Analysis skills
Quick Apply
Technical Support Specialist
Intercom —Sydney NSW
- Hybrid work
- APIs
- AI
- Communication skills
- Health insurance
- Annual leave
Release Lead/ Technical Specialist
iCare External —Newcastle NSW
- Hybrid work
- Administrative experience
- Business
- Employee assistance program
- Gym membership
Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Sr. Technical Support Specialist
OpenText —North Sydney NSW
- Rotating roster
- Salesforce
- Engineering
- SQL
Senior Technical Application Support Specialist
NASDAQ —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Technical Training Specialist (24 Months)
Volkswagen —New South Wales
- Contract
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Parental leave
14d
HVAC Technical Customer Support Specialist | Step Into an Office-Based Role
Katz Recruitment —Blacktown NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Office
- HVAC
- Communication skills
Quick Apply
IT Support Representative
King Living —Turrella NSW
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quick Apply
ADVERTISING SPECIALIST
Australian Global College Pty Ltd —Liverpool NSW
- $80,000 - $95,000 a year
- Full-time
- Management
- Marketing
- Analysis skills
Quick Apply
Network Technical Specialist
Infosys —Sydney NSW
- $82,544 - $87,992 a year
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
Technical Training Specialist
Volkswagen —New South Wales
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Parental leave
Technical Specialist – Fire
TAFE NSW —Wollongong NSW
- $116,219 - $125,157 a year
- Temporary
- Plumbing
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Technical Specialist
ALS —Rydalmere NSW
- Full-time
- Laboratory experience
- Supervising experience
- Bachelor's degree
Technical User Operations Specialist, APAC - Weekends (Wed-Sun)
Harvey —Sydney NSW
- Weekends only
- Hybrid work
- CRM software
- APIs
- AI
- Annual leave
- Parental leave
11d
Health Systems Support Specialists
MediRecords —Sydney NSW
- From $9,000 a month
- Full-time
- In-person
- Profit sharing
- Relocation assistance
Quick Apply
9d

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technical support specialist jobs near new south wales

Associate Technical Support Specialist

Milestone Technologies, Inc. -
Sydney NSW

Apply Now

Job Details

13 days ago

Qualifications

Management
Customer service
Technical support
ServiceNow
AI
Communication skills
Help desk
Mobile devices
VPN

Full Job Description

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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a fast-paced environment.

The successful candidate will assist employees with day-to-day technology issues, provide timely customer support, and gain exposure to a wide range of enterprise technologies and support processes. We value curiosity, adaptability, professionalism, and a strong desire to develop technical skills.

Key Responsibilities

Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
Troubleshoot common hardware, software, and access-related issues for end users.
Provide support for laptops, desktop systems, printers, mobile devices, and collaboration tools.
Assist with account access, password resets, VPN connectivity, and basic system configuration tasks.
Support users across multiple operating systems including Windows, macOS, and ChromeOS.
Help deploy and maintain mobile devices including iPhones, Android phones, and tablets.
Perform initial diagnosis of incidents and escalate unresolved or advanced issues to higher-level support teams.
Document troubleshooting activities and follow established operational procedures and service standards.
Assist with workstation setup, onboarding activities, and equipment preparation when required.
Participate in ongoing learning opportunities to expand technical and customer support capabilities.

Preferred Skills

Strong interpersonal, communication, and customer service skills.
Interest in information technology, technical troubleshooting, and end-user support.
Ability to work collaboratively in a team-oriented environment.
Comfortable learning new technologies, tools, and processes.
Organized, dependable, and able to manage multiple support requests effectively.
Prior experience in customer-facing IT roles is helpful but not required.

Qualifications

Exposure to enterprise support environments or help desk operations.
Familiarity with ServiceNow or similar ticket management platforms.
Basic understanding of networking concepts such as wireless connectivity and remote access solutions.
Experience using or supporting mobile devices and modern workplace technologies.

What We Offer

Opportunity to launch and grow a career in IT support and operations.
Collaborative environment with mentorship from experienced technical professionals.
Hands-on experience supporting enterprise technologies and end-user environments.
Career development opportunities, training, and internal growth potential.

Compensation

Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Apply Now

Refine Your Search

technical support specialist jobs in new south wales

Associate Technical Support Specialist

IT Support Specialist

Technical Support Specialist

Technical Product Specialist – Flooring Systems (NSW)

Technical Support Specialist

Release Lead/ Technical Specialist

Desktop Support Officer

Sr. Technical Support Specialist

Senior Technical Application Support Specialist

Technical Training Specialist (24 Months)

HVAC Technical Customer Support Specialist | Step Into an Office-Based Role

IT Support Representative

ADVERTISING SPECIALIST

Network Technical Specialist

Technical Training Specialist

Technical Specialist – Fire

IT Support Officer

Technical Specialist

Technical User Operations Specialist, APAC - Weekends (Wed-Sun)

Health Systems Support Specialists

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