In-Demand Itsm analyst Jobs in New South Wales

ITSM PMO Support Analyst
Accenture —Sydney NSW
- Full-time
- Organisational skills
- Communication skills
- Parental leave
IT Support Analyst
Link Group —Parramatta NSW
- On call
- Hybrid work
- Management
- SQL
- Financial services
- Parental leave
- Employee assistance program
Service Desk Analyst (NSW)
St Vincent's Health Australia —Inner West NSW
- Full-time
- Microsoft Outlook
- Management
- Research
- Employee assistance program
Service Desk Analyst
AC3 —Sydney NSW
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
ITSM Analyst
Australian Payments Plus —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Quick Apply
7d
Team Lead, IT Application Production Support
BNP Paribas —Sydney NSW
- Full-time
- Administrative experience
- Bachelor's degree
- No degree
IT Service Delivery Analyst
Australian Payments Plus —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick Apply
14d
Junior Database Administrator
Deloitte —Sydney NSW
- Hybrid work
- Azure
- Patient monitoring
- Administrative experience
- Parental leave
Network Support Analyst
Department of Education —Inner West NSW
- $102,936 - $113,579 a year
- Full-time
- Analysis skills
- Communication skills
- Opportunities for advancement
1d
ServiceNow - Senior Business Analyst
AC3 —Sydney NSW
- $130,000 a year
- Full-time
- Hybrid work
- Communication skills
- Health insurance
Quick Apply
9d
Configuration Data Analyst
AMP Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Work from home
- Employee assistance program
1d
Service Request Senior Analyst
Accenture —Sydney NSW
- Full-time
- Management
- Parental leave
5d
Reliability & Observability Analyst II
IREN —Sydney NSW
- 8 hour shift
- Computer Science
- Bachelor's degree
- AI
- Annual leave
CMDB Specialist
Sysintegra —Sydney NSW
- Full-time
- Analysis skills
- Agile
- Communication skills
Security & Compliance Engineer
Scape Australia —Sydney NSW
- Full-time
- Computer science
- No degree
TechBar Analyst
DXC Technology —Macquarie Park NSW
- Full-time
- Customer service
- In-person
- Communication skills
9d
ServiceNow ITOM
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Azure
- DevOps
- AWS
- Health insurance
- Parental leave
7d
ServiceNow Engineer, 12 month FTC
Rest —Sydney NSW
- Full-time
- Hybrid work
- CAD
- APIs
- Agile
- Parental leave
Quick Apply
Service Delivery Analyst
Northern Beaches Council —Northern Beaches NSW
- $105,821.37 - $122,981.63 a year
- Full-time
- Wellness program
6d
SIEM Engineer- AU Citizen with Security Clearance
Accenture —Sydney NSW
- Full-time
- Leadership

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ITSM PMO Support Analyst

Accenture -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Parental leave

Qualifications

ITIL Foundation
ITIL Certification
Programme management
IT service management
ITIL
Organisational skills
Security
Communication skills

Full Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 799,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.

Job Description:
We are seeking a highly motivated and detail-oriented ITSM PMO Support Analyst to join our team in Sydney. The successful candidate will play a key role in supporting the delivery of IT Service Management (ITSM) projects and ensuring adherence to Program Management Office (PMO) standards. This role requires a proactive individual with strong organizational skills and a solid understanding of ITIL 4 Foundation principles.

Key Responsibilities:

Program Management and ITIL 4 Foundation Certification Process Design: Contribute to the design and implementation of ITIL 4 Foundation certification processes to enhance program management capabilities.
Project Coordination: Support the delivery of ITSM projects by coordinating tasks, tracking milestones, and maintaining comprehensive project documentation.
Governance Activities: Assist with governance-related activities, including the preparation of slide decks, reporting packs, and ensuring compliance with PMO standards and guidelines.
Workstream Monitoring: Monitor the progress of ITSM workstreams, identifying and escalating risks or delays to the PMO Lead or Project Manager as necessary.

Qualifications and Skills:

Proven experience in program management or ITSM-related roles.
ITIL 4 Foundation Certification (or willingness to obtain).
Strong organizational and multitasking skills with the ability to manage multiple priorities effectively.
Excellent communication and interpersonal skills, with the ability to prepare professional reports and presentations.
Proficiency in project management tools and software is an advantage.

Clearance Requirement:

NV1 security clearance is mandatory for this role.

Why Join Us?
This is an exciting opportunity to contribute to impactful ITSM projects within a dynamic and collaborative environment. You will work alongside experienced professionals, gain exposure to cutting-edge technologies, and play a vital role in driving project success.

If you are passionate about ITSM and program management and meet the above qualifications, we encourage you to apply.

Additional Requirements:

Security Clearance Requirement: Given the secure nature of this role, we are seeking candidates who are Australian Citizens with an active security clearance (NV1).

This requirement ensures that all team members are cleared to handle sensitive information and contribute to maintaining the highest standards of security in our operations.

Must be willing to work onsite 5 days per week.

Benefits of working at Accenture:

18 weeks paid parental leave
Long & short-term career break opportunities
Structured career development program
Local and international career opportunities.
Certified as a Family Inclusive Workplace™
Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

#LI_GM

Apply Now

Refine Your Search

itsm analyst jobs in new south wales

ITSM PMO Support Analyst

IT Support Analyst

Service Desk Analyst (NSW)

Service Desk Analyst

ITSM Analyst

Team Lead, IT Application Production Support

IT Service Delivery Analyst

Junior Database Administrator

Network Support Analyst

ServiceNow - Senior Business Analyst

Configuration Data Analyst

Service Request Senior Analyst

Reliability & Observability Analyst II

CMDB Specialist

Security & Compliance Engineer

TechBar Analyst

ServiceNow ITOM

ServiceNow Engineer, 12 month FTC

Service Delivery Analyst

SIEM Engineer- AU Citizen with Security Clearance

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