In-Demand Incident manager Jobs in New South Wales

Incident Manager
Klarna Bank AB —Sydney NSW
- $184,806 - $210,678 a year
- Full-time
- Financial services
- Communication skills
- Health insurance
- Dental insurance
3d
Incident Manager
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
4d
Incident Manager
Ericsson —Sydney NSW
- Management
- Computer Science
- Customer service
4d
Head of Incident and Crisis Management
Superloop —Sydney NSW
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
13d
Major Incident Management Lead
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Supervising experience
- Leadership
- Communication skills
- Health insurance
- Parental leave
4d
Operations Manager
Empowered Living Care PTY LTD —Caringbah NSW
- $130,000 - $150,000 a year
- Full-time
- Management
- Human resources
- In-person
Quick Apply
Manager Service & Integrated Operations
Corporate Services —Sydney Western Suburbs NSW
- $154,231 - $178,369 a year
- Full-time
- No degree
- Leadership
- Communication skills
4d
Senior Incident Manager Role
Mercer —Sydney NSW
- Full-time
- Hybrid work
- Financial services
WHS Coordinator VIC/SA
Healius Corp. —New South Wales
- Full-time
- Management
- Analysis skills
- Bachelor's degree
- Health insurance
- Employee assistance program
11d
Site Supervisor - Bandiana
Icon —New South Wales
- Full-time
- Supervising experience
- Construction experience
- Leadership
- Parental leave
- Employee assistance program
8d
Senior Incident Response Specialist
TPG Telecom —New South Wales
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Major Incident & Problem Specialist
Fujitsu —Lidcombe NSW
- Management
- Analysis skills
- Communication skills
14d
Compliance Officer & Fleet Manager
Viti Freight Line PTY LTD —Vineyard NSW
- $67,581.66 - $121,642.72 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
6d
Regional Facilities Manager NSW
Downer Group —Sydney NSW
- Full-time
- Microsoft Office
- Organisational skills
- Leadership
- Employee assistance program
Application Delivery Manager | SYD
Datacom —Sydney NSW
- Full-time
- Management
- PMP
- Agile
Quick Apply
Site Supervisor
Scott Group —Armidale NSW
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
Quick Apply
14d
Operational Risk Manager
Pepper —New South Wales
- Full-time
- Hybrid work
- Management
- Analysis skills
- Financial services
- Parental leave
- Gym membership
Manager Operational Training
NSW Rural Fire Service —Dubbo NSW
- $156,309 - $180,772 a year
- Full-time
- Hybrid work
- Recruiting
- Annual leave
8d
Resource Manager-Data Center (Trades, Apprentices & Industrial Expert)
CBRE —Sydney NSW
- Full-time
- Management
- Administrative experience
- Education
Senior Manager, Operational Risk Manager, APAC Lead, Macquarie Capital
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Management
- Annual leave
- Work from home

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Incident Manager

Klarna Bank AB -
Sydney NSW

Apply Now

Job Details

Full-time
$184,806 - $210,678 a year
3 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

Incident management
Incident response
Financial services
Problem management
Communication skills

Full Job Description

What you will do
As an Incident Response Manager on Klarna's incident response team, you will lead incident-related initiatives and improvement projects within a fast-moving banking and financial services environment. You will bring structure, planning, and disciplined execution to incident response activities, ensuring clear communication, coordinated stakeholder engagement, and timely resolution during high-impact situations. Beyond live incidents, you will own the follow-up work that turns disruption into improvement — driving root cause analysis, remediation planning, and the delivery of preventive measures that strengthen Klarna's operational resilience over time. You will work closely with technical teams, domain owners, and senior stakeholders to keep incident-related workstreams moving, closing loops rather than letting action items stall. This position includes participation in a compensated on-call rotation and calls for calm, structured decision-making under pressure, particularly when priorities shift quickly and information is incomplete.

Who you are

Experience within the banking or financial services industry
Background in incident management, problem management, DevOps, or technical project management
Strong project management skills, with the ability to plan, drive, and follow up on complex incident-related initiatives
Ability to bring structure and clarity to unstructured, fast-moving environments
Comfortable making decisions under pressure while remaining calm and constructive
Clear and effective communicator, able to coordinate multiple stakeholders during critical situations
Strong sense of ownership and responsibility, with a drive to push progress and close loops
Ability to balance competing priorities while maintaining focus on long-term resilience, not just short-term fixes

Awesome to have

Experience leading incident response projects or major incident workstreams
Experience driving post-incident reviews and long-term remediation initiatives
Exposure to on-call operations for business-critical systems
Familiarity with regulated, highly available, or mission-critical technical environments
Experience working cross-functionally with engineering, risk, or compliance teams

Please include a CV in English
Curious to learn more about Klarna and what it’s like to work here? Explore our career site.

Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and “fair chance” ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact [email protected].

In accordance with applicable law, the salary range for this position is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.

Apply Now

Refine Your Search

incident manager jobs in new south wales

Incident Manager

Incident Manager

Incident Manager

Head of Incident and Crisis Management

Major Incident Management Lead

Operations Manager

Manager Service & Integrated Operations

Senior Incident Manager Role

WHS Coordinator VIC/SA

Site Supervisor - Bandiana

Senior Incident Response Specialist

Major Incident & Problem Specialist

Compliance Officer & Fleet Manager

Regional Facilities Manager NSW

Application Delivery Manager | SYD

Site Supervisor

Operational Risk Manager

Manager Operational Training

Resource Manager-Data Center (Trades, Apprentices & Industrial Expert)

Senior Manager, Operational Risk Manager, APAC Lead, Macquarie Capital

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