In-Demand Help desk analyst Jobs in New South Wales

Service Desk Analyst
cubesys —Sydney NSW
- Rotating roster
- Remote
- Azure
- Customer service
- DevOps
Analyst, Office and Team Assistant
Janus Henderson —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Service Desk Analyst
Mills Oakley —Sydney NSW
- Full-time
- Microsoft Office
- Employee assistance program
- Referral program
14d
Help Desk Engineer
Leidos —Wollongong NSW
- Full-time
- Management
- Computer Science
- Annual leave
Summer Analyst Program - Markets - Summer Analyst, Sydney Australia (APAC) - 2026
Citi —Sydney NSW
- Full-time
- Master's degree
- Leadership
- Communication skills
Global Markets Summer Analyst - 2026/27 - Sydney
Bank of America —Sydney NSW
- Microsoft Excel
- Master's degree
- Analysis skills
- On-the-job training
Quant / Financial Analyst
Beforepay Group Limited —Sydney NSW
- $8,000 - $10,000 a month
- Full-time
- SQL
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Summer Analyst Program – Services - Summer Analyst, Sydney Australia (APAC) - 2026
Citi —Sydney NSW
- Full-time
- Financial services
- Communication skills
Trade Support Analyst/ Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- SQL
- AI
- Annual leave
- Work from home
Endpoint Security Analyst
Accenture —Sydney NSW
- Full-time
- Analysis skills
- On-the-job training
- Parental leave
Experience Designer / UX Designer, Senior Analyst
Avanade —Sydney NSW
- Research
- Bachelor's degree
- No degree
6d
Market Administrator (Trading Tech Support Analyst)
TP ICAP —Sydney NSW
- Full-time
- Microsoft Office
- Analysis skills
- Financial services
Officer, Securities & Derivatives Analyst
Citi —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Communication skills
- Health insurance
- Annual leave
Finance Systems Support Analyst - 12 Month Fixed Term Contract
MinterEllison —Sydney NSW
- Contract
- Analysis skills
- AI
- Communication skills
Workers’ Compensation Delivery Lead
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
- Leadership
- Parental leave
- Employee assistance program
Deal Strategy & Pricing Senior Analyst
Salesforce —Sydney NSW
- Full-time
- Salesforce
- AI
- Communication skills
8h
Data Specialist MS Fabric
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $113,574 - $125,720 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Analytics
14d
Client Financial Management Specialist
Accenture —Sydney NSW
- Full-time

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I.T help desk / Support, Database Support / software installer
Unicard Systems Pty Ltd —St Leonards NSW
Providing 1st and 2nd level IT support, answering support queries via phone (~very minimal calls a day, mostly email). T / I.T support, Database administration.
$60,000 - $85,000 a year
Quick Apply
14d
Work Experience / Internship
SSW —Sydney NSW
Our employees dress up on Mondays and Tuesdays by wearing company colors, and dress down later with a casual Thursday and Friday. 2-3 monitors as standard.

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help desk analyst jobs near new south wales

Service Desk Analyst

cubesys -
Sydney NSW

Apply Now

Job Details

Qualifications

Desktop support
Azure
Customer service
DevOps
Microsoft Exchange
Microsoft Office
ITIL
Communication skills
Time management

Full Job Description

At cubesys, client relationships are our top priority. We are seeking a passionate and enthusiastic Service Desk Analyst who can provide our Managed Services customers a single point of contact for all incidents and service requests, whilst ‘wowing’ them with your experience and commitment to exceptional customer service. You will be supporting some highly recognised and industry-leading customers and making a positive impact on their businesses.

Some Of The Key Things You Will Do

Provide Level 1 technical support to Interactive Managed Services customers across Australia, providing first call resolution or fulfillment where possible to meet agreed Service Level Targets.
Create and resolve Incident tickets on behalf of customers. Perform first-level investigation, diagnostics, and troubleshooting for cloud and end-user services.
Fulfill Service Requests for customers and end users.
Manage tasks, ticket queues, and priorities effectively to meet deadlines and customer expectations.
Coordinate, collaborate, and escalate incidents and requests within established service levels.
Consult with various partners and support teams to achieve the desired outcome for our customers.
Work on-site days with a rotating roster from Monday to Friday

What We Are Looking For

2 to 3 years of experience in a similar role
Knowledge and experience working in a desktop support role, with robust troubleshooting skills.
Experience managing and troubleshooting Microsoft Azure, Active Directory administration, Virtual Desktop management, Email Provisioning, Exchange management, and Office 365.
Strong customer focus and effective time management skills.
Effective communication and people skills, with the ability to create positive customer relationships.
Ability to work as a team member, and as an individual.
Experience with processes aligned to the ITIL framework is desired, but not essential.

About Us

We are a team of deeply passionate cloud specialists with extensive expertise in engineering, automation, and DevOps. Driving us is a desire to help businesses and organizations of all sizes succeed with cloud technology, enabling them to digitize, innovate and improve efficiency through cloud adoption, optimization, automation, and day-to-day management of ICT systems.

Working with cubesys offers a ‘big end of town’ experience within a small, dynamic team. You’ll work alongside genuinely experienced and skilled people you can learn from.

Our environment is flexible and goals-orientated — you’ll enjoy the freedom to work remotely without losing access to the managerial guidance that’ll enable you to develop in your role.

When you are in the office? Join your colleagues at our technical breakfasts (‘tekkie-brekkies’) and Friday lunch gatherings. We’re always looking for ways to learn together — even though we push boundaries and do cutting-edge work, we do so in a relaxing, inviting environment that helps us grow as a team.

Our Values

Effectiveness – Channeling our passion for technology to drive impactful IT solutions.
Courage – Challenging ourselves and our clients to embrace change and question established norms.
Fairness – Providing a work environment for cubesys team members and customers that is fair and balanced.
Learning – Continuously learning and sharing knowledge to enable our people to thrive and get the best out of technology.

Benefits

Offices in Sydney CBD with the flexibility to work Hybrid

Apply Now

Refine Your Search

help desk analyst jobs in new south wales

Service Desk Analyst

Analyst, Office and Team Assistant

Service Desk Analyst

Help Desk Engineer

Summer Analyst Program - Markets - Summer Analyst, Sydney Australia (APAC) - 2026

Global Markets Summer Analyst - 2026/27 - Sydney

Quant / Financial Analyst

Summer Analyst Program – Services - Summer Analyst, Sydney Australia (APAC) - 2026

Trade Support Analyst/ Engineer

Endpoint Security Analyst

Experience Designer / UX Designer, Senior Analyst

Market Administrator (Trading Tech Support Analyst)

Officer, Securities & Derivatives Analyst

Finance Systems Support Analyst - 12 Month Fixed Term Contract

Workers’ Compensation Delivery Lead

Deal Strategy & Pricing Senior Analyst

Data Specialist MS Fabric

Client Financial Management Specialist

Other jobs to consider

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