In-Demand Emergency call centre Jobs in New South Wales

All Rounder Admin Assistant
Professional and Leading Care Services —Homebush NSW
- $25 - $30 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
14d
Contact Centre / Helpdesk Consultant – Modus Projects
Modus Projects —Sydney NSW
- From $5,800 a month
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
14d
NSW Ambulance Emergency Medical Call Taker (Communications Assistant)
NSW Health —Eveleigh NSW
- $67,436 - $85,000 a year
- Full-time
- First Aid Certification
- Annual leave
- Gym membership
Communications Officer
NSW Police Force —Newcastle NSW
- $68,523 - $84,659 a year
- Full-time
- Paid training
12d
Emergency Medical Technician
Absolute Medical Response —Sydney NSW
Inbound Sales Consultant
Chubb Fire & Security Pty Ltd —Rydalmere NSW
- Microsoft Word
- CRM software
- Microsoft Excel
Security Specialist, Assistance Services
International SOS —Sydney NSW
- Full-time
- Office
- Communication skills
5d
Homestay Recruitment and Placement Coordinator
EF (Education First) —Sydney NSW
- $60,000 - $65,000 a year
- Full-time
- Hospitality
- Customer service
- English
Medical Receptionist - Sydney CBD
Sydney Premier Medical & Health Centre —Sydney NSW
- $21 - $27 an hour
- Microsoft Powerpoint
- Customer service
- English
Quick Apply
Sonder Responder
Sonder.io —Broken Hill NSW
- On call
Quick Apply
Visiting Medical Officer - Visiting Medical Officer - Consultant Liaison Psychiatry (Apply via eCredential)
Murrumbidgee Local Health District —Riverina NSW
- Up to $293.75 an hour
- Part-time
- Hospital experience
- Employee assistance program
9d
Inbound Sales Consultant
Chubb Fire & Security —Rydalmere NSW
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Support Worker - Youth (ITC) & Disability Support
Allambi Care —Alstonville NSW
- Part-time
- Bachelor's degree
- First Aid Certification
Control Room Operator - Incident Management Centre (IMC)
Constant Security —Parramatta NSW
- Weekend availability
- First Aid Certification
- Communication skills
- Employee assistance program
4d
Security Base Controller
Assetlink —Campbelltown NSW
- Part-time
- Customer service
- First Aid Certification
- Communication skills
Facilities Operations Centre (FOC) Engineer, AWS
Amazon Corporate Services Pty Ltd —Sydney NSW
- Weekend availability
- Microsoft Office
- AWS
- Electrical experience
- Health insurance
- Employee assistance program
4d
Monitoring Operator
Chubb Fire & Security —Rydalmere NSW
- $75,000 - $85,000 a year
- 12 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee discount
14d
Monitoring Operator
Chubb Fire & Security Pty Ltd —Rydalmere NSW
- $75,000 - $85,000 a year
- 12 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee discount
14d
Receptionist
HCF —Brookvale NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Pet insurance
Veterinarian
Yoogali Veterinary Clinic —Griffith NSW
- $90,000 - $150,000 a year
- Part-time
- Clinic
- Education
- Bachelor's degree
- Continuing education allowance
- Employee discount
Quick Apply
23h

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emergency call centre jobs near new south wales

All Rounder Admin Assistant

Professional and Leading Care Services -
Homebush NSW

Quick Apply

Job Details

Full-time
$25 - $30 an hour
14 days ago

Qualifications

Administrative experience
Data management
Payroll
Communication skills
Time management

Full Job Description

Job Description- All Rounder Admin Assistant( Full Time)

Position Overview: All Rounder Admin Assistan is responsible for efficiently scheduling and coordinating the support services of our NDIS participants. They work closely with support workers, Service Coordinators, Service Managers, participants, and their families to ensure that participants receive the appropriate care and assistance as outlined in their NDIS plans. Helps in maintaining day-to-day Admin activities of Centre.

Key Responsibilities:

Rostering and Scheduling:

Develop and maintain a roster for support workers, considering participant preferences, staff availability, and service delivery requirements.
Ensure that shifts are allocated in accordance with NDIS participant plans and funding.

Participant Liaison:

Communicate with NDIS participants and their families to gather information about their support needs, preferences, and any changes in their plans and schedules through phone calls, SMS and email.
Address participant inquiries and concerns regarding scheduling and support worker assignments.

CRM Management:

Create the Participant Profile
Create the Support Worker Profile
Monitor staff's expired certifications.
File management.
Oversee the completion and signing of numerous clint’s forms.
Handle Client information and provide business departments with report materials and data for various meetings.
Keep track of Client’s requirements and maintain close communication with them.

Compliance and Documentation:

Ensure compliance with NDIS guidelines and regulations.
Maintain accurate records of support worker schedules, participant interactions, and any changes in plans.
Prepare the reports and documentation that the NDIS or organizational policies require.

Problem Solving:

Address scheduling conflicts, emergency situations, and unplanned changes in support worker availability promptly and effectively.
Collaborate with other team members to find suitable solutions.
Should be able to provide assistance as Support Worker when needed both within homes and out in the community, as well as in P&L center.

Quality Assurance:

Monitor the quality of support services provided and gather feedback from participants and support workers.
Implement improvements to enhance the participant experience and service delivery.

Data Management:

Utilize scheduling and rostering software to efficiently manage participant information and schedules and support worker assignments.

Administration

· Handling day-to-day admin activities of Centre

· Inventory Management

· Coordination with Teams and Supporting them.

· Managing overall centre operations, Security and cleanliness.

· Participation in the company’s promotional events and activities

Continuous Improvement:

o Identify opportunities for process improvement in rostering and payroll procedures.

o Participate in training and development programs to enhance skills and knowledge related to NDIS rostering and payroll.

Note: This job description is intended to outline this role's general scope of responsibilities. It is not an exhaustive list of duties, and additional tasks may be assigned based on the company's needs. The role of an Admin cum Rostering Assistant in a disability services company requires flexibility, adaptability, and a commitment to improving the lives of individuals with disabilities.

Qualifications and requirements:

Experience in disability support services or a related field is highly desirable.
Proven experience in Rostering and Admin
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Knowledge of NDIS guidelines and regulations.
Proficiency in scheduling software and computer applications
Ability to work collaboratively in a team and adapt to changing circumstances.
Empathy and understanding of the needs of individuals with disabilities.
Problem-solving and decision-making abilities

Job Type: Full-time

Pay: $25.00 – $30.00 per hour

Application Question(s):

Do you have previous experience working within the NDIS sector?
Have you previously worked alongside or supervised Support Workers (SWs) in the disability, aged care, or community services sector?

Experience:

Rostering: 2 years (Preferred)
Administration: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

emergency call centre jobs in new south wales

All Rounder Admin Assistant

Contact Centre / Helpdesk Consultant – Modus Projects

NSW Ambulance Emergency Medical Call Taker (Communications Assistant)

Communications Officer

Emergency Medical Technician

Inbound Sales Consultant

Security Specialist, Assistance Services

Homestay Recruitment and Placement Coordinator

Medical Receptionist - Sydney CBD

Sonder Responder

Visiting Medical Officer - Visiting Medical Officer - Consultant Liaison Psychiatry (Apply via eCredential)

Inbound Sales Consultant

Support Worker - Youth (ITC) & Disability Support

Control Room Operator - Incident Management Centre (IMC)

Security Base Controller

Facilities Operations Centre (FOC) Engineer, AWS

Monitoring Operator

Monitoring Operator

Receptionist

Veterinarian

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