In-Demand Direct support program supervisor Jobs in New South Wales

Shellharbour City Library - Branch Supervisor (re-advertised)
2. Shellharbour City Council (Active Recruitment) —Shellharbour NSW
- $73,554 - $81,209 a year
- Weekend availability
- Communication skills
- Annual leave
- Parental leave
12d
Team Leader Field Operations
National Parks & Wildlife Service —Port Macquarie NSW
- $134,643 - $148,372 a year
- Full-time
- First Aid Certification
- Construction experience
- Leadership
- Annual leave
11d
Retail General Manager
QSR PTY LTD —Gunnedah NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- Senior Secondary Certificate of Education
- First Aid Certification
Quick Apply
AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $157,637 a year
- Call employer
- Research
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance program
Operations Manager
The Bread and Butter Project —Marrickville NSW
- From $100,000 a year
- Full-time
- Management
- Bakery
- In-person
- Paid training
- On-the-job training
Quick Apply
12d
Platypus Assistant Store Manager - Griffith
Platypus —Griffith NSW
- Full-time
- Sales
- Merchandising
- Leadership
- Health insurance
- Gym membership
Quick Apply
12d
Shift Supervisor - Processing
Evolution Mining —Lake Cowal NSW
- Rotating roster
- Supervising experience
- Communication skills
- Parental leave
- Gym membership
Client Service Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Work from home
Catering Coordinator
Youthworks —New South Wales
- Full-time
- Microsoft Excel
- Management
- Customer service
- On-the-job training
Client Service Consultant - Wealth
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Financial services
- Typing
- Annual leave
- Work from home
Theatre Services Supervisor (casual) (V26/10066)
Blue Mountains City Council —Blue Mountains NSW
- Weekend availability
- Customer service
- Office
- First Aid Certification
Executive Assistant
Clough —Cooma NSW
- Google Suite
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
14d
Casual Direct Support Worker
Glen Innes Severn Council —Glen Innes NSW
- $28.40 an hour
- Call employer
- Casual pool
- Nursing
Operations Manager
Veolia Environmental Services —Lithgow NSW
- Contract
- Parental leave
- Employee assistance program
Senior National Service Operations Manager
Vertiv —Sydney NSW
- Customer service
- Leadership
- Communication skills
Records & Information Transformation Officer (V26/10060)
Blue Mountains City Council —Katoomba NSW
- Office experience
12d
Production Coordinator
GMP Pharmaceuticals Pty Ltd —Huntingwood NSW
- $32 - $34 an hour
- Overtime
- Management
- Senior Secondary Certificate of Education
- Supervising experience
- Referral program
Quick Apply
14d
Event Supervisor
JLL —Sydney NSW
- Weekend availability
- Customer service
- Salesforce
- Supervising experience
- Health insurance
- Parental leave
Assistant Retail Manager/ Administration Manager
JLL —Sydney NSW
- Microsoft Excel
- Administrative experience
- Health insurance
- Parental leave
Casual Cleaner - Yallaroo Facility
Lutheran Aged Care Albury —Albury NSW
- Supervising experience
- Cleaning
- Communication skills

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Shellharbour City Library - Branch Supervisor (re-advertised)

2. Shellharbour City Council (Active Recruitment)
Shellharbour NSW

Apply Now

Job Details

Permanent | Full-time
$73,554 - $81,209 a year
12 days ago

Benefits

Annual leave
Parental leave
Employee assistance program

Qualifications

Working with Children Check
Communication skills

Full Job Description

This exciting role leads the team at our vibrant City Library in the heart of Shellharbour. As Branch Supervisor, you will direct daily operations, support staff in delivering welcoming library experiences, and champion the services, programs, and opportunities City Library offers the community.

You will keep service delivery moving smoothly, and work closely with other teams to shape innovative library experiences. This role is ideal for someone who enjoys taking initiative, staying highly visible in a community-facing environment, and shifting gears quickly as service needs evolve.

Core Responsibilities

Manage the daily operations of City Library, including staff, resources, and services, to support high-quality customer experiences
Support rostering across library locations and undertake roster responsibilities when required
Provide and support quality customer service, information, and readers’ advisory services, including responding to complex enquiries and managing complaints
Support the delivery of library programs, promotions, and services that meet local community needs and interests
Maintain branch records, systems, and reporting to ensure timely and accurate data
Supervise, support, train, and develop branch staff, including contributing to performance and development reviews
Ensure staff understand and follow relevant procedures, policies, and service expectations
Engage actively with the community through customer service, outreach, and visible in-branch support
Assist customers with technology, equipment, eResources, and digital tools across a range of platforms
Contribute to continuous improvement by identifying opportunities to strengthen procedures, systems, service delivery, and the customer experience
Work collaboratively with the broader Library Experience team, Libraries & Museum team, and other Council sections to meet community needs

Required Skills & Abilities

Ability to take initiative and guide activity in a fast-moving, public-facing service environment
Strong interpersonal and communication skills for engaging staff, patrons, and cross-functional partners
Comfort balancing multiple priorities while maintaining momentum across daily operations
Ability to adapt quickly, make sound decisions, and keep service delivery on track

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements to support a healthy work/life balance.

Permanent full time, 35 hours per week on a 7-day roster including evening and weekend shifts (Core hours Monday - Friday 9:00am - 5:00pm)
Commencing salary range from $73,554 - $81,209 per annum (dependent on qualifications and experience)
Plus 12% superannuation
Plus benefits including novated leasing, retail discounts, corporate fitness programs, Employee Assistance Program (EAP) support & Learning & Development opportunities
Plus Annual Award Increases & Bi-annual bonus payments & weekly pay run
Plus a range of local government benefits, including annual leave + 1 weeks flexible 'My Leave', health & wellbeing initiatives as well as generous parental & sick leave entitlements

Please Note:

This position requires a current "Working with Children Check" clearance in accordance with the 'Child Protection (WWC) Act 2012 for Paid workers

For further information about the position, click here for the position description.

Contact: Lisa Zanetti - Team Leader Library Experience on 02 4221 6273.

Closing date: Sunday, 30 August 2026 at 11:30pm.

About us:

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 82,000 people in a city that spans 154 square kilometres. It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment.

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our core values, has made Shellharbour City Council an employer of choice.

We have been recognised with numerous state and national awards in recent times, including eight wins for our First Nations Community the Yirran Muru (many pathways) playspace, as well as being presented as winners in the NSW Landscape Architecture Awards, Regional Achievement Awards, and Parks and Leisure Australia Regional Awards of Excellence.

Apply now...

Complete the application below by answering the questions, describing how your skills and experience are relevant to the position.

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox).

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

Shellharbour City Council is an Equal Opportunity Employer and values the unique strengths and talents of all people. Aboriginal Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.

At Shellharbour City Council we promote respect at work as a fundamental right for all, and strive to create a workplace free from discrimination and harassment. This commitment extends to the promotion of the rights of all children and young people to be safe from harm when interacting with our services and spaces. Our values, Collaboration, Accountability, Integrity, Respect and Sustainability underpin all we do.

Your decision to apply for a role at Shellharbour City Council is the first step in acknowledging your alignment to our values and aspirations to create a great workplace.

Apply Now

Refine Your Search

direct support program supervisor jobs in new south wales

Shellharbour City Library - Branch Supervisor (re-advertised)

Team Leader Field Operations

Retail General Manager

AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority

Operations Manager

Platypus Assistant Store Manager - Griffith

Shift Supervisor - Processing

Client Service Consultant

Catering Coordinator

Client Service Consultant - Wealth

Theatre Services Supervisor (casual) (V26/10066)

Executive Assistant

Casual Direct Support Worker

Operations Manager

Senior National Service Operations Manager

Records & Information Transformation Officer (V26/10060)

Production Coordinator

Event Supervisor

Assistant Retail Manager/ Administration Manager

Casual Cleaner - Yallaroo Facility

I want to receive the latest job alert for direct support program supervisor in new south wales

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