In-Demand Collection agent Jobs in New South Wales

Customer Service Officer - APS 3
Australian Taxation Office —New South Wales
- $75,431 - $81,381 a year
13d
Corporate After Hours Consultant
Corporate Traveller —New South Wales
- 8 hour shift
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Health insurance
- Parental leave
7d
Administrative Assistant
RTO College Sydney —Haymarket NSW
- Up to $33.70 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Casual Guest Service Agent
Oaks Hotels —Cessnock NSW
- Weekend availability
- Customer service
- Front desk
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent
Oaks Hotels —Salamander Bay NSW
- $27.97 - $41.96 an hour
- Weekend availability
- Resort
- Health insurance
- Employee assistance program
Quick Apply
10d
Guest Service Agent - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
Guest Service Agent
Elysia Wellness Retreat —Pokolbin NSW
- $32.31 - $45.24 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent - Hotel Totto
EVT Group —Wollongong NSW
- Hotel experience
- Resort
Guest Service Agent
Crystalbrook Byron —Byron Bay NSW
- Part-time
- Computer skills
- Hotel experience
- Resort
- Parental leave
8d
Sales Agent
Greenstone Financial Services —Norwest NSW
- $65,000 a year
- Full-time
- Hybrid work
- Sales
- In-person
- Travel reimbursement
- Free food
Quick Apply
4h
Guest Service Agent - Harbour Rocks Hotel
EVT Group —The Rocks NSW
- Supervising experience
- Resort
- Office experience
- Parental leave
Guest Service Agent - Full Time & Part Time
M GALLERY —Sydney NSW
- Weekend availability
- Customer service
- Hotel experience
Quick Apply
Front Office Opportunities | Oaks Cypress Lakes Resort
Oaks Hotels —Singleton NSW
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent - Rydges World Square
EVT Group —Sydney NSW
- Full-time
- Communication skills
- Resort
- Office experience
- Parental leave
Guest Service Agent - The Ultimo Hotel
EVT Group —Haymarket NSW
- Communication skills
- Hotel experience
- Resort
- Parental leave
6d
AI Project Officer
Museums of History NSW —Sydney NSW
- $102,936 - $113,579 a year
- Temporary
- Research
- AI
12d
eLearning Librarian
Macquarie University —Macquarie University NSW
- $114,992 - $124,676 a year
- Full-time
- Hybrid work
- Research
- University
- Education
- Employee assistance program
10d
Building Manager - Part time 20 hours per week - Expression of Interest
Hyecorp Property Group —St Leonards NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Business
Quick Apply
Retail Buyer
Habitania —Blacktown NSW
- $78,000 - $80,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
1d
Analyst, Loans Administration
MUFG —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Analysis skills
13d

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collection agent jobs near new south wales

Customer Service Officer - APS 3

Australian Taxation Office -
New South Wales

Apply Now

Job Details

$75,431 - $81,381 a year
13 days ago

Full Job Description

$75,431 - $81,381 + 15.4% super
Various locations in NSW, QLD, SA & VIC
Ongoing/non-ongoing opportunities with flexible working arrangements

We are seeking Customer Service Officers to join our Frontline Operations group.

Customer Service Officer – APS 3
We are looking for passionate, client focused individuals to join our Frontline Operations group in a variety of roles including:

Service Delivery Officer

A Service Delivery Officer primarily responds to client and agent enquiries, providing guidance and education to help them meet taxation and superannuation obligations. This role emphasises problem-solving and analytical tasks related to requests, while maintaining strong client relationships and delivering exceptional service across multiple channels. They may also mentor less experienced staff and work in a scheduled environment to assist and educate clients.

Your role will involve assisting taxpayers with their taxation and superannuation enquiries through an inbound telephony channel. The majority of your working time may be primarily spent responding to incoming calls in a scheduled call centre environment, supporting real-time client interactions.

Lodge and Pay Officer

A Lodge and Pay Officer works extensively with clients to address lodgment and payment obligations, helping them get back on track with their taxation and superannuation affairs. This role focuses on debt management, lodgment compliance, and payment actions, including preparing and processing legal notices and undertaking recovery actions. They ensure the accuracy of taxpayer records and contribute to initiatives that improve compliance outcomes and service efficiency.

Debt Collection Officer

A Debt Collection Officer specialises in debt recovery and enforcement actions, engaging with clients through inbound and outbound calls and processing correspondence. They verify client information to resolve complex issues, maintain accurate records, and ensure compliance with ATO obligations. The role may involve preparing legal notices and executing recovery actions to meet legislative requirements, with a strong emphasis on timely and consistent outcomes.

Duties for all of the above roles may include:

assisting clients through various channels including phone, web chat, email, paper and online portals to help them meet their taxation, superannuation, and registration obligations
understand individual client circumstances and provide tailored advice aligned with current legislation, policy and procedures
engage in meaningful conversations to support and facilitate client’s payment, lodgment and registration outcomes
strategic engagement and implement legal compliance actions to shift taxpayer behaviour, applying consequences for deliberate non-compliance.

Some roles will require working within a scheduled contact centre environment, providing high quality service to clients between 7am and 7pm responding to incoming phone calls and supporting real-time client interactions.

These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Dandenong, Geelong, Gosford, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Townsville, Upper Mount Gravatt or Wollongong.

We embrace the strength of diversity – through our people and the perspectives they bring.

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

Candidate information kit (PDF, 322KB) Opens in new window

Candidate information kit (docx, 2.28MB) Opens in new window

Apply Now

Refine Your Search

collection agent jobs in new south wales

Customer Service Officer - APS 3

Corporate After Hours Consultant

Administrative Assistant

Casual Guest Service Agent

Guest Service Agent

Guest Service Agent - Rydges Bankstown

Guest Service Agent

Guest Service Agent - Hotel Totto

Guest Service Agent

Sales Agent

Guest Service Agent - Harbour Rocks Hotel

Guest Service Agent - Full Time & Part Time

Front Office Opportunities | Oaks Cypress Lakes Resort

Guest Service Agent - Rydges World Square

Guest Service Agent - The Ultimo Hotel

AI Project Officer

eLearning Librarian

Building Manager - Part time 20 hours per week - Expression of Interest

Retail Buyer

Analyst, Loans Administration

I want to receive the latest job alert for collection agent in new south wales

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