In-Demand Clerk Jobs in New South Wales

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
12d
Bookkeeper / Accounts / Office Administrator - Suits School Hours
FCS Concrete Repairs —Gladesville NSW
- $30 - $40 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
13d
Medical Device Office Administrator - Castle Hill, NSW
Medisa Pty Ltd —Castle Hill NSW
- $26.50 - $35.00 an hour
- Full-time
- Customer service
- Computer skills
- Typing
Quick Apply
14d
Records Clerk
For Health Group —Leichhardt NSW
- Part-time
- Administrative experience
- Computer skills
- Typing
- Health insurance
- Employee assistance program
Data Entry Clerk
IIQAF —Sydney NSW
- $75,000 - $78,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Evening Receptionist
Bonnyrigg Sports Club —Bonnyrigg Heights NSW
- $30.00 - $37.32 an hour
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
Quick Apply
3d
School Administrative Officer (Identified) - Part time - Ongoing - Walgett Community College - Primary School
School Administrative and Support —New South Wales
- $41.86 an hour
- Part-time
- Microsoft Office
- Administrative experience
- First Aid Certification
7d
Motel Receptionist
JDM Wall & Co Pty Ltd —Kempsey NSW
- $15,000 - $35,000 a year
- Morning shift
- Customer service
- English
- Administrative experience
Quick Apply
12d
School Administrative Officer Preschool - Part Time - 0.2 FTE - Ongoing - Lennox Head Public School
School Administrative and Support —New South Wales
- $40.64 an hour
- Part-time
- Communication skills
1d
Administration Clerk
Harvey Norman —Bondi Junction NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Fulfilment Clerk
Costco AU —Sydney Western Suburbs NSW
- Full-time
- Google Suite
- Analysis skills
- Education
14d
Casual Receptionist
Pure Health Chiropractic —Summer Hill NSW
- $26.00 - $36.38 an hour
- Medical office experience
- In-person
- Medical terminology
Quick Apply
1d
School Administrative Officer - Full Time - Ongoing - Arthur Phillip High School
School Administrative and Support —Sydney NSW
- $41.86 an hour
- Full-time
- Microsoft Office
- Administrative experience
- First Aid Certification
7d
Receptionist/Administrative Assistant to work on Tuesday and Thursday - URGENT
Pacific Care —Castle Hill NSW
- $30 - $45 an hour
- Part-time
- Medical office experience
- In-person
- Medical terminology
Quick Apply
7d
Senior Receptionist with Practice Manager Opportunity
Meadowbank Physio and Allied Health —Meadowbank NSW
- $32 - $37 an hour
- Part-time
- Customer service
- Medical office experience
- No experience needed
Quick Apply
13d
School Administrative Officer - Part Time 0.8FTE - Ongoing - Figtree High School
School Administrative and Support —Illawarra NSW
- $41.86 an hour
- Part-time
- Microsoft Office
- Administrative experience
- First Aid Certification
13d
Dental Assistant/Receptionist
Pinho Dental —Sydney NSW
- $30 - $33 an hour
- Anatomy knowledge
- Clinic
- EMR systems
Quick Apply
14d
Casual/Part Time Receptionist & Administrative Assistants - Chatswood NSW
Sydney Robotics Academy —Chatswood NSW
- $30 - $40 an hour
- Part-time
- Microsoft Excel
- Customer service
- Writing skills
- Work from home
- Employee discount
Quick Apply
9d
Dental Receptionist -City/Wydyard
Clear Dental Group —Sydney NSW
- $28 - $40 an hour
- Part-time
- Customer service
- Medical office experience
- Clinic
Quick Apply
1d
School Administrative Officer - Part Time - Ongoing - Teven-Tintenbar Public School
School Administrative and Support —New South Wales
- $41.86 an hour
- Part-time
- Management
- Microsoft Office
- Administrative experience
8d

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
12 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

clerk jobs in new south wales

Part Time Customer Service Officer - Operations

Bookkeeper / Accounts / Office Administrator - Suits School Hours

Medical Device Office Administrator - Castle Hill, NSW

Records Clerk

Data Entry Clerk

Evening Receptionist

School Administrative Officer (Identified) - Part time - Ongoing - Walgett Community College - Primary School

Motel Receptionist

School Administrative Officer Preschool - Part Time - 0.2 FTE - Ongoing - Lennox Head Public School

Administration Clerk

Fulfilment Clerk

Casual Receptionist

School Administrative Officer - Full Time - Ongoing - Arthur Phillip High School

Receptionist/Administrative Assistant to work on Tuesday and Thursday - URGENT

Senior Receptionist with Practice Manager Opportunity

School Administrative Officer - Part Time 0.8FTE - Ongoing - Figtree High School

Dental Assistant/Receptionist

Casual/Part Time Receptionist & Administrative Assistants - Chatswood NSW

Dental Receptionist -City/Wydyard

School Administrative Officer - Part Time - Ongoing - Teven-Tintenbar Public School

I want to receive the latest job alert for clerk in new south wales

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