In-Demand Account resolution specialist Jobs in New South Wales

Customer Service Specialist - Full Time
Pepper —New South Wales
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Gym membership
Senior Customer Experience Specialist
Rhino-Rack Australia & MAXTRAX Australia —Eastern Creek NSW
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick Apply
13d
Credit Officer
Transurban —Sydney NSW
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
1d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
12d
Supply & Demand Analytics Specialist, ACM
Medtronic —Macquarie Park NSW
- Full-time
- Microsoft Powerpoint
- Sales
- Presentation skills
Account Specialist
HotSchedules Corporate —Bondi Junction NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Sales Specialist
Ashley & Martin —Parramatta NSW
- $75,000 - $95,000 a year
- Full-time
- CRM software
- Sales
- Customer service
14d
Account Director (Enterprise)
Vocus —North Sydney NSW
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
- Parental leave
Quick Apply
5d
Key Account Manager - Customer Account Manager
Criterion Industries —Glendenning NSW
- $90,000 - $150,000 a year
- Full-time
- CRM software
- Salesforce
- Communication skills
Quick Apply
4d
Rent Solutions Specialist
Argyle Housing —Goulburn NSW
- Full-time
- Office experience
Quick Apply
Application Specialist
BGIS —Sydney NSW
- $120,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral program
Account Manager
EssilorLuxottica —Kemps Creek NSW
- CRM software
- Sales
Team Leader & Project Manager, Treasury Services
Link Group —Sydney NSW
- Microsoft Excel
- Management
- Analysis skills
Worker's Compensation Technical Manager
DXC Technology —Macquarie Park NSW
- Full-time
- Microsoft Office
- Analysis skills
- Case management
- Parental leave
- Employee assistance program
Technical Support Officer
Department of Customer Service —Sydney NSW
- $99,938 - $113,579 a year
- Full-time
- Hybrid work
- Communication skills
4d
Senior Mobility Specialist
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
Quick Apply
Customer Support Specialist
Broadridge —Castlereagh NSW
- Full-time
- Customer service
- No degree
- AI
ICT Systems Administrator
vission & Goals —Campbelltown NSW
- $45,000 - $60,000 a year
- Part-time
- Microsoft Access
- Azure
- Microsoft Outlook
Quick Apply
5d
Operations & Account Manager Role
Lupo Digital —Bondi Junction NSW
- Full-time
- Marketing
- Data analysis skills
- Education
- Opportunities for advancement
Finance Systems Manager - 18 months contract
Advanced Navigation —Sydney NSW
- Contract
- ERP systems
- Manufacturing
- AI

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account resolution specialist jobs near new south wales

Customer Service Specialist - Full Time

Pepper -
New South Wales

Apply Now

Job Details

Full-time

Benefits

Parental leave
Gym membership
Referral program
Insurance services

Qualifications

Customer service
Call center experience
Security
Communication skills

Full Job Description

Who We Are

At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 25 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options.

The Role

The Customer Service Specialist team is one of the faces of Pepper Money for our customers. This role is responsible for answering any queries and calls post-settlement. You could find yourself helping a customer with their loan balance, updating their contact details and assisting our customers with their loan repayments.

Customer Service: Provide exceptional service to our customers in Australia and New Zealand, covering both mortgages and asset finance products.
Inbox Management: Respond to customer emails promptly and in line with our policies.
Lodge Complaints: File and manage customer complaints to ensure compliance with regulations, or collaborate with our customer resolutions team to find solutions.
Accurate Note Taking: Keep detailed notes on customer accounts to ensure data security and a seamless customer experience.

About you

We’re looking for someone with experience working in a fast-paced call-centre. Here’s what we’re looking for:

Call-centre experience: Someone who has experience in a fast-paced contact centre environment handling 50-60 interactions per day.
Outstanding communication skills: Deliver excellent written and verbal customer service in the Pepper Money tone of voice to provide solutions, answers and accurate information to our valued customers.
Team-player: Collaborate well within a team, have a strong work ethic, and find ways to improve processes for a smoother workflow.

At Pepper Money, collaboration is just as vital as your skills. Our values are the heartbeat of our success, driving everything we do:

Can Do: We think outside the box and harness the power of teamwork to achieve the extraordinary.
Balanced: We set our customers up for success, crafting win-win outcomes that are both human and profitable.
Real: We keep it honest and respect everyone, building genuine connections.

Our Benefits

At Pepper, we're dedicated to making this a fantastic place to work and supporting you every step of the way. Enjoy a values-driven, diverse environment with a leadership team that inspires success and a culture that rewards excellence. We're always finding new ways to make Pepper a place for everyone:

Development: a full suite of development opportunities and a great team to learn from
Recognition: Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives
Flexibility: Embrace our hybrid working model, flexible parental leave policies and purchased leave options
Health and Wealth: Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet!
Referral Bonus: Earn $2000 for referring great people.

If this role sounds like it’s for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you.

For more information on Pepper visit www.peppermoney.com.au.

Pepper is proud of our inclusive and diverse workplace that we have built over the last 21 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.

Apply Now

Refine Your Search

account resolution specialist jobs in new south wales

Customer Service Specialist - Full Time

Senior Customer Experience Specialist

Credit Officer

SVP Client Delivery & Regional Lead APAC

Supply & Demand Analytics Specialist, ACM

Account Specialist

Customer Service Sales Specialist

Account Director (Enterprise)

Key Account Manager - Customer Account Manager

Rent Solutions Specialist

Application Specialist

Account Manager

Team Leader & Project Manager, Treasury Services

Worker's Compensation Technical Manager

Technical Support Officer

Senior Mobility Specialist

Customer Support Specialist

ICT Systems Administrator

Operations & Account Manager Role

Finance Systems Manager - 18 months contract

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