In-Demand Director of analytics Jobs in Murrumba Downs, Qld

Deputy Director-General, Customer Experience
Queensland Government —Brisbane QLD
- Contract
10d
Executive Director - Workforce Services, Systems & Analytics
Queensland Government —Brisbane QLD
- Contract
- Leadership
Director, Data, AI and Information Management
Queensland Treasury Corporation —Brisbane QLD
- Full-time
- Azure
- Financial services
- AI
- Parental leave
3d
Director (Digital Railways)
Queensland Government —Brisbane QLD
- Leadership
Senior Safety Manager
Compass Group Australia —Mango Hill QLD
- Full-time
- Communication skills
Account Coordinator - Corporate & Industry Partnerships
Domain Group —Fortitude Valley QLD
- Full-time
- Sales
- AI
- Marketing
- Parental leave
9d
Disputes & Investigations, Senior Manager / Director
Alvarez & Marsal —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director, Clinical Performance and Business Analytics
Queensland Government —Brisbane QLD
- AI
- Analytics
14d
Account Coordinator - Corporate & Industry Partnerships
CoStar Group —Brisbane QLD
- Full-time
- Sales
- AI
- Marketing
- Parental leave
Disputes & Investigations, Senior Manager / Director
Alvarez and Marsal —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Clinical Director - Digital Clinical Consultation
Queensland Government —Brisbane QLD
- Leadership
- Communication skills
13d
Media Implementation Account Director
Omnicom Group —Brisbane QLD
- Full-time
- Employee assistance program
2d
Associate Director- Digital Advisory
Arcadis —Brisbane QLD
- Azure
- Management
- Computer Science
3d
Associate/Technical Director – Project Leadership & Controls, Queensland
Aurecon Group —Brisbane QLD
- Full-time
- AI
- Leadership
- Communication skills
Director Data and Digital Advisory
Turner & Townsend —Brisbane QLD
- Full-time
- AI
- Leadership
- Analytics
Quick Apply
Senior Consultant - Risk Advisory
Ashurst LLP —Brisbane QLD
- Writing skills
- Communication skills
- Health insurance
- On-the-job training
Senior Manager, Sales Operations - APAC
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Wellness program
- Parental leave
Director, Economic Climate Finance
FTI Consulting —Brisbane QLD
- $149,000 - $173,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
Transaction Services Specialist | Manager / Senior Manager | Deals
PWC Australia —Brisbane QLD
- Finance
- Master's degree
- Analysis skills
- Parental leave
Director of Sales & Marketing
Hyatt Regency Brisbane —Brisbane QLD
- Full-time
- Hospitality
- Sales
- Communication skills
- Parental leave
- Employee assistance program
2d

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director of analytics jobs near murrumba downs, qld

Deputy Director-General, Customer Experience

Queensland Government -
Brisbane QLD

Apply Now

Job Details

Contract
10 days ago

Full Job Description

You will:
Provide strategic leadership and direction to deliver exceptional customer service experiences across digital, in-person, and telephone channels, ensuring measurable improvements in customer satisfaction, operational efficiency, and accessible services for all Queenslanders.
Develop and implement a transformative reform agenda that drives a digital-first approach to service delivery and embeds seamless, customer-centric services that meet the needs of diverse communities.
Oversee the delivery and performance of customer service operations across all channels, ensuring services are efficient, effective, resilient and focused on customer outcomes.
Lead organisational transformation initiatives to build digital capability, improve staff engagement, and foster a culture of innovation and continuous improvement.
Promote service redesign and process simplification to improve efficiency, reduce complexity and deliver better outcomes for customers and government.
Lead and deliver a significant reform agenda to modernise customer service delivery, improve customer satisfaction and simplify service interactions.

The ideal candidate
You will be a senior executive leader with a strong record of achievement in strategic reform, customer experience and service transformation. To excel in this role, you will bring:

Proven ability to develop and implement a clear vision for customer experience transformation and long-term strategic direction across complex, multi-channel service environments, aligning teams and resources with organisational and government objectives.
Expertise in understanding customer needs and expectations, journey mapping, and feedback-driven design, with a demonstrated ability to translate insights into measurable improvements in customer experience at scale.
A track record of driving innovation and delivering reform programs to achieve strategic objectives, with the ability to foster a culture of creativity, continuous improvement, and customer-focused service delivery.
Extensive experience leading large-scale digital transformation initiatives, including the adoption of innovative technologies, self-service platforms, data analytics and automation tools to enhance service delivery and customer outcomes.
Proven experience in leading large-scale organisational change, building workforce capability, and supporting staff and stakeholders through transitions to achieve transformational outcomes.

Role requirements

Extensive experience in senior leadership roles, preferably within the public sector or a large, complex organisation.
Demonstrated expertise in customer experience, digital transformation, and service delivery.
The role may require occasional travel within Queensland.

Job Ad Reference: QLD/698124/26

Closing Date: Monday, 31st August 2026

Applications will remain current for a period of 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

director of analytics jobs in murrumba downs, qld

Deputy Director-General, Customer Experience

Executive Director - Workforce Services, Systems & Analytics

Director, Data, AI and Information Management

Director (Digital Railways)

Senior Safety Manager

Account Coordinator - Corporate & Industry Partnerships

Disputes & Investigations, Senior Manager / Director

Director, Clinical Performance and Business Analytics

Account Coordinator - Corporate & Industry Partnerships

Disputes & Investigations, Senior Manager / Director

Senior Clinical Director - Digital Clinical Consultation

Media Implementation Account Director

Associate Director- Digital Advisory

Associate/Technical Director – Project Leadership & Controls, Queensland

Director Data and Digital Advisory

Senior Consultant - Risk Advisory

Senior Manager, Sales Operations - APAC

Director, Economic Climate Finance

Transaction Services Specialist | Manager / Senior Manager | Deals

Director of Sales & Marketing

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