In-Demand Junior cloud Jobs in Mulgrave, Vic

Level 2 Customer Application Support Analyst - Reflect & Recover
Civica —Ringwood VIC
- Full-time
- Hybrid work
- Salesforce
- Maintenance
- SQL
- Work from home
Quick Apply
Data Center IT Support Engineer-DCO Tech 3, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- $79,423 - $99,423 a year
- 12 hour shift
- Computer Science
- AWS
- Associate degree
Junior Cloud Platform Engineer - Systems Administrator
Leidos —Scoresby VIC
- Full-time
- Management
- AWS
- Communication skills
- Annual leave
Junior DevOps Engineer
Accenture —Melbourne VIC
- Full-time
- Azure
- DevOps
- AWS
- On-the-job training
- Parental leave
Junior Cloud Engineer
ANZ Banking Group —Melbourne VIC
- Full-time
- Azure
- DevOps
- AWS
2d
Junior/Mid-Level Cloud Production Engineer
Motorola Solutions —Melbourne VIC
- Full-time
- Azure
- AWS
- SDLC
2d
Junior Integration Developer
Accenture —Melbourne VIC
- Full-time
- Azure
- Analysis skills
- APIs
- On-the-job training
- Parental leave
Junior Quality Assurance Engineer
Finity —Melbourne VIC
- Full-time
- Azure
- Computer Science
- SQL
5h
Associate Test Analyst
HUB24 —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Computer Science
- SQL
- Parental leave
Data Center Inventory & Asset Technician Manager (DIAM)
Microsoft —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Computer Vision Scientist, International Machine Learning, Australia
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Master's degree
- Machine learning
WebMethods Consultants (Junior and Senior roles)
iGreenData —Melbourne VIC
- Full-time
- Agile
- Health insurance
Cyber Systems Engineer (Principal or Senior Principal Level)
Northrop Grumman —Melbourne VIC
- $122,800 - $184,200 a year
- Overtime
- Doctoral degree
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
13d
Oracle CCS Consultant
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Presentation skills
- Bachelor's degree
- Communication skills
- Health insurance
- Parental leave
7d
Business Analyst
Accenture —Melbourne VIC
- Full-time
- Business development
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave
Network Technical Specialist
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
Junior Data Scientist - Australian Epilepsy Project
The Florey Institute —Heidelberg VIC
- $87,139 - $90,680 a year
- Research
- SQL
- Machine learning
2d
AWS Developer/Lead (Node.JS)
Duxxel Pty Ltd —Melbourne VIC
- From $130,000 a year
- Contract
- Hybrid work
- AWS
- Software development
- APIs
Quick Apply
3d
Staff Software Engineer, AI Tooling
Airwallex —Melbourne VIC
- $170,000 - $260,000 a year
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
Network Technical Specialist for Infra
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Rotating roster
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave

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Level 2 Customer Application Support Analyst - Reflect & Recover

Civica -
Ringwood VIC

Quick Apply

Job Details

Full-time

Benefits

Work from home
Paid volunteer leave

Qualifications

Asset management
Salesforce
Maintenance
SQL
Analysis skills
ITIL
ServiceNow
Application support
SaaS
Communication skills

Full Job Description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you will love this opportunity as a Level 2 Application Support Analyst at Civica

As a Level 2 Customer Application Support Analyst, you will provide advanced support for Civica’s Reflect & Recover solution, helping customers resolve more complex application issues that require deeper investigation and technical analysis.

You will manage escalations from Level 1, diagnose root causes, apply configuration changes or workarounds, and keep customers informed throughout the resolution process. You will work closely with Level 3 support, product, engineering, and technical operations teams to progress defects, enhancements, and more complex technical issues.

This role suits someone who enjoys problem-solving, customer support, and working across technical teams. It also provides the opportunity to contribute to knowledge base content, improve support processes, and mentor Level 1 analysts as part of a collaborative support environment

Requirements

What you will need to be successful in this role

Experience in application support, managing complex or escalated issues.
Demonstrated understanding of asset maintenance practices within a public-sector operating environment.
Experience supporting asset maintenance management systems used by a predominantly mobile or field-based workforce.
Familiarity with, or experience supporting, State-based asset maintenance contracts and associated operational frameworks.
Knowledge of field workforce operations, maintenance scheduling, work management processes, and asset lifecycle management principles.
Strong analytical and problem-solving capability
Ability to investigate incidents and identify root causes
Experience applying configuration changes, data fixes, or workarounds
Understanding of SaaS or cloud-based applications
Ability to interpret logs, data, and system behaviour
Clear and professional communication skills
Experience managing cases and customer updates end-to-end
Familiarity with ITIL processes (incident, problem, change)
Experience collaborating with cross-functional teams, including Support, Product, Engineering, and Technical Operations.
Exposure to service management platforms such as Salesforce or ServiceNow.
Basic SQL skills for data review and analysis.
Strong documentation and knowledge-sharing discipline.
Ability to coach, mentor, and support junior team members.

Benefits

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Quick Apply

Refine Your Search

junior cloud jobs in mulgrave, vic

Level 2 Customer Application Support Analyst - Reflect & Recover

Data Center IT Support Engineer-DCO Tech 3, MEL - DCO

Junior Cloud Platform Engineer - Systems Administrator

Junior DevOps Engineer

Junior Cloud Engineer

Junior/Mid-Level Cloud Production Engineer

Junior Integration Developer

Junior Quality Assurance Engineer

Associate Test Analyst

Data Center Inventory & Asset Technician Manager (DIAM)

Computer Vision Scientist, International Machine Learning, Australia

WebMethods Consultants (Junior and Senior roles)

Cyber Systems Engineer (Principal or Senior Principal Level)

Oracle CCS Consultant

Business Analyst

Network Technical Specialist

Junior Data Scientist - Australian Epilepsy Project

AWS Developer/Lead (Node.JS)

Staff Software Engineer, AI Tooling

Network Technical Specialist for Infra

I want to receive the latest job alert for junior cloud in mulgrave, vic

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