The Role
This is a full-time, office-based inside sales role based at our Cranbourne East headquarters. You'll be the dedicated voice of TRADEgear for professional painters across regional and national Australia — areas our vans don't reach but our reputation certainly does.
Every day you'll be working a live pipeline of warm leads. Painters are already buying from our website — your job is to pick up the phone, introduce them to our trade program, open their account, and build a long-term relationship that keeps them coming back month after month.
Once onboarded, you'll manage your own national account portfolio on structured call cycles, placing orders, passing on specials, answering enquiries, and making sure every customer feels like they've got the best trade supplier in their corner.
This is not a cold-calling grind. Our website generates qualified leads daily. You're converting warm interest into loyal, recurring trade customers.
What You'll Be Doing
- Contacting inbound website buyers and converting them to trade account customers
- Working leads generated through Instagram, Google, and digital channels
- Managing a national portfolio of trade accounts on monthly call cycles
- Processing orders through our CRM and coordinating fulfilment with the warehouse
- Handling customer enquiries with speed, knowledge, and genuine care
- Logging every call and outcome in CRM — same day, every day
- Growing your book of business and your commission cheque along with it
The Earning Potential Is Real
- Base Salary: $75,000 per annum + superannuation
- Commission: Tiered, uncapped, and structured so the harder you work, the more you earn
- Realistic OTE: $120,000 – $150,000+ for a strong performer
Who We're Looking For
We'll be honest: the skills and experience matter, but character matters more to us.
We're a small business. Everyone here pulls their weight, has each other's backs, and takes genuine pride in what we do. If that's not you, this isn't the right place. If it is — keep reading.
You are:
- A natural on the phone — you build rapport quickly, you listen well, and people enjoy talking to you
- Honest and straightforward — you do what you say you'll do, and you own it when things don't go to plan
- A self-starter who doesn't need to be told twice — you see what needs doing and you do it
- Organised and disciplined — managing a large call cycle without letting anything slip
- Competitive in the best way — motivated by your own results, not threatened by others'
- A genuine team player who adds to the culture, not just the numbers
Experience that helps:
- Proven outbound or inside sales experience — phone-based preferred
- Trade, building products, paint industry, or related background is a bonus but not essential
- Comfortable with CRM systems and digital tools (Zoho experience is a plus)
- Familiarity with professional painting consumables or the decorating trade is advantageous
Why TRADEgear?
- Real earning potential — uncapped commission with a clear, transparent structure
- Warm leads from day one — you're not starting from scratch
- Established trade program — a proven product range, loyal customers, and a brand that already resonates in the trade
- Small team, big opportunity — your contribution is visible, valued, and rewarded
- Supportive culture — we invest in people who invest in the business
- Stable, full-time role at our Cranbourne East office — no remote, no hybrid, no uncertainty
How to Apply
If you've read this and thought "that sounds like me" — we want to hear from you.
Please apply with your current CV and a brief cover letter (even just a few paragraphs) telling us:
- What draws you to this type of role
- A specific example of a customer relationship you built from scratch that you're proud of
- Why character and honesty matter to you in a workplace
We read every application. Candidates who take the time to write a genuine cover letter will go to the top of the pile — every time.
TRADEgear Pty Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: $75,000.00 – $150,000.00 per year
Experience:
- Sales: 5 years (Preferred)
Language:
Licence/Certification:
- Full Driver Licence (Preferred)
Work Authorisation:
Work Location: In person
