In-Demand Senior customer service representative Jobs in Moorabbin, Vic

Sr Customer Service Representative
Thermo Fisher Scientific —Scoresby VIC
- Full-time
- ERP systems
- Communication skills
- Parental leave
- Employee assistance program
Workplace Relations Specialist
Kinetic —Melbourne VIC
- Full-time
- Communication skills
Property Manager/Senior Property Manager
Professionals First & Co —Mount Waverley VIC
- $70,000 - $90,000 a year
- Full-time
- Customer service
- In-person
Quick Apply
12h
Services Communications Lead
ALSTOM —Melbourne VIC
- In-person
- Leadership
- Parental leave
- Gym membership
Business Development Representative
One Identity —Southbank VIC
- Full-time
- Sales
- Salesforce
- Communication skills
Sales Representative
Zimmer Biomet —Melbourne VIC
- Full-time
- Sales
- Marketing
- Business
- Wellness program
F4B Business Development Manager
FeverUp —Melbourne VIC
- $76,515 a year
- Sales
- English
- Communication skills
Quick Apply
Team Leader, Course Advisor (International)
EDU Corporate Services Pty Limited —Melbourne VIC
- Full-time
- Sales
- Salesforce
- Recruiting
Quick Apply
Director of Customer Success
Corpay —Melbourne VIC
- Full-time
- Sales
- Office
- Communication skills
12d
Customer Service Representative
Medical iT —Melbourne VIC
- Sales
- Customer service
- Writing skills
- Dental insurance
Sales Representative / Business Development Representative
Byte Digital Consulting Pty Ltd —Melbourne VIC
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Travel reimbursement
- Professional development assistance
Quick Apply
Senior Manager - National Quality Assurance, Healthcare
Toll Group —Melbourne VIC
- Full-time
- Leadership
Privacy Change Lead - 12M FTC
ANZ Banking Group —Melbourne VIC
- Contract
- Agile
Community Lead (Customer Service, Sales and Events)
The Flexi Group —Melbourne VIC
- Full-time
- Sales
- Customer service
- English
Quick Apply
Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- No degree
5d
Office Manager
Government schools —Melbourne VIC
- Part-time
- Administrative experience
- Leadership
- Communication skills
3d
Consulting Partner
Fujitsu —Melbourne VIC
- Management
- AI
Sales Director - Melbourne based
T-Pro —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Communication skills
- Hospital experience
Quick Apply
Senior Sales Representative, Melbourne
Arealytics —Melbourne VIC
- $130,000 - $180,000 a year
- Full-time
- Remote
- CRM software
- Google Suite
- Management
Quick Apply
Territory Manager - Orthopaedics
Zimmer Biomet —Melbourne VIC
- Full-time
- Sales
- Marketing
- Business
- Wellness program
12d

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Sr Customer Service Representative

Thermo Fisher Scientific -
Scoresby VIC

Apply Now

Job Details

Full-time

Benefits

Birthday leave
Parental leave
Employee assistance program
Paid volunteer leave

Qualifications

ERP systems
Communication skills

Full Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance. Working in a diverse environment, you'll collaborate with cross-functional teams to deliver outstanding service while maintaining the highest standards of accuracy and professionalism. This role offers professional development opportunities while contributing to groundbreaking scientific advances.

Job Title: Senior Customer Care Representative
Job Location: Scoresby, Melbourne, Australia
Reports to: Customer Care Team Leader

How will you make an impact?

As a Senior Customer Care Representative, you will provide the highest level of professional, efficient customer service for our critical customers. This includes focusing on 'first-time resolution', meaning resolving customer issues or inquiries during their initial contact with us without further follow-up. You will need to demonstrate this level of service while supporting business development and sales growth.

What will you do?

Deliver and maintain unparalleled service, working with all departments to accelerate the customer experience.
Support the overall strategy for assigned accounts, incorporating business unit-level account goals and objectives.
Participate in and support regular account reviews and business updates with key partners, and proactively communicate critical opportunities or issues internally, including forwarding leads to sales for qualification.
Record all activity within the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.
Communicate effectively with customers and employees, working together for outstanding results.
Ensure compliance with processes around regulated activities and follow the company’s quality systems, ISO 9000, and operating procedures.
Maintain a professional and positive outlook whilst being committed to the core values of Integrity, Intensity, Innovation and Involvement.
Involvement in identifying and defining problem areas for improvement.

The successful candidate will have:

Tertiary qualifications in science or a related degree are preferred.
Excellent computer literacy and learning new concepts and packages as needed.
Ability to remain professional and composed when presented with complicated circumstances.
Strong results, focus and attention to detail.
Excellent interpersonal and communication skills with the ability to achieve results.

Benefits:

Join our team and take advantage of these great benefits!

Health & Wellbeing: Join a company that prioritises your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
Flexibility: Balance your work and personal life with flexible arrangements.
Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company-paid parental leave.
Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organisations that matter to you.
Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
WGEA Employer of Choice for Gender Equality

Apply Now

Refine Your Search

senior customer service representative jobs in moorabbin, vic

Sr Customer Service Representative

Workplace Relations Specialist

Property Manager/Senior Property Manager

Services Communications Lead

Business Development Representative

Sales Representative

F4B Business Development Manager

Team Leader, Course Advisor (International)

Director of Customer Success

Customer Service Representative

Sales Representative / Business Development Representative

Senior Manager - National Quality Assurance, Healthcare

Privacy Change Lead - 12M FTC

Community Lead (Customer Service, Sales and Events)

Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ

Office Manager

Consulting Partner

Sales Director - Melbourne based

Senior Sales Representative, Melbourne

Territory Manager - Orthopaedics

I want to receive the latest job alert for senior customer service representative in moorabbin, vic

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