Who are we?
City FM Australia (City) provides world-leading facilities management and engineering solutions that ensure safe, successful, and sustainable outcomes for our partners, on time and on budget.
Operating across some of Australia’s most complex and high-demand environments, we combine operational excellence with strong commercial outcomes—underpinned by a people-first, safety-led culture. We are committed to supporting our team and ensuring safe & reliable services to our partner – Coles.
The Opportunity:
We are seeking a highly organised and proactive Facilities Specialist to support the delivery of facilities management services at a flagship Distribution Centre. This role will work across Kemps Creek and Eastern Creek Distribution Centres, NSW.
Working closely with the Facilities Manager and a team of technicians, contractors and key stakeholders, you will play a critical role in coordinating planned and reactive maintenance activities, supporting capital works, managing service providers and ensuring the site operates safely, efficiently and in line with contractual commitments.
This is a dynamic role suited to a facilities, maintenance or operations professional who thrives in a fast-paced environment and enjoys balancing planning, coordination, stakeholder engagement and problem-solving. You will have the opportunity to contribute to the performance of a highly automated site while driving service excellence, compliance and continuous improvement.
Key Responsibilities:
- Maintenance Coordination – Plan, schedule and coordinate preventative and reactive maintenance activities to support uninterrupted site operations
- Contractor & Service Provider Management – Coordinate vendors and contractors, ensuring works are delivered safely, on time and to required standards
- Facilities Operations – Support the delivery of facility services including maintenance, cleaning, security, waste, utilities and associated site services
- Stakeholder Engagement – Build strong relationships with operational teams, contractors, technicians and partner representatives
- Asset & Project Support – Assist with asset management activities, capital works coordination and site improvement initiatives
- Safety & Compliance – Support WHS compliance, contractor management processes, risk assessments and site safety initiatives
- Financial & Procurement Administration – Raise purchase orders, reconcile works, support budget management and monitor expenditure
- Reporting & Continuous Improvement – Maintain accurate records, utilise management systems and identify opportunities to improve operational performance
Experience & Expertise:
Essential
- Previous experience in Facilities Management, Maintenance Coordination or a similar operational role
- Strong planning, scheduling and administrative capabilities
- Experience coordinating contractors and multiple service providers
- Strong organisational skills with excellent attention to detail
- Experience using maintenance management systems and business applications
- Excellent communication and stakeholder management skills
- Ability to manage competing priorities in a fast-paced environment
Desirable
- Qualification in Business, Administration, Facilities Management or a Technical discipline
- Experience working within distribution centres, logistics, manufacturing or industrial environments
- Experience coordinating minor capital works or facility improvement projects
- Exposure to asset management and preventative maintenance programs
- Experience managing or leading technical or trade-based teams
To be considered for this role you will have / be:
- A highly organised and proactive coordinator who can manage multiple priorities simultaneously
- A strong communicator with the ability to build relationships across all levels of an organisation
- Solutions-focused, with the ability to identify issues and coordinate effective outcomes
- Detail-oriented with excellent administration and reporting capabilities
- Safety-focused, with a strong commitment to compliance and risk management
- Customer-focused and passionate about delivering high-quality service outcomes
- Adaptable and resilient in a fast-moving operational environment
What’s on offer
- Full-time permanent role within a growing national organisation
- Opportunity to work at a flagship automated Distribution Centre
- Exposure to large-scale facilities management and asset operations
- Career development opportunities within a national FM business
- Collaborative team environment with a strong safety culture.
The position requires the successful candidate to conduct a pre-employment medical, national police check and bankruptcy check.
If you would like to be part of a growing Australian Facilities Management business, we would love to hear from you.
Please apply by sending an updated resume and cover letter. Only short-listed candidates will be contacted by phone.
City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.
City does not accept any unsolicited resume referrals from Recruitment Agencies. Please do not submit any resumes or associated profiles to the City careers portal or to any City team members. City will not pay any placement fees relating to unsolicited resume referrals.
