Construction Operations Coordinator - Tiny Home Builds
Gold Coast, QLD | Full-Time | $80,000–$95,000 + Super
About Oz Tiny Homes
Oz Tiny Homes designs and delivers premium tiny homes on wheels across Australia. We're a young, fast-growing business with strong sales demand, an efficient manufacturing operation, and a product range our customers genuinely love.
As we continue to grow, we're focused on scaling smoothly without compromising the quality and customer experience we're known for. That's where you come in.
The Role
This is a highly important role within our business.
You will be the person who knows exactly where every build sits in the pipeline, what needs to happen next, and who is responsible for making it happen.
From the moment a customer pays their deposit through to the day their tiny home is delivered, you'll oversee the flow of information, scheduling, coordination, and communication that keeps everything moving.
We currently complete around 4 to 5 builds per month and plan to grow to 6 to 8 builds per month over the next 12 months. You'll play a major role in helping us achieve that growth while maintaining a smooth customer experience.
A Quick Note Before You Apply
This role sits at the intersection of operations and construction.
You'll be coordinating tradespeople, talking through build details with our manufacturing team, and making judgment calls on build progress every day. Because of that, hands-on or coordination experience in or around the construction industry is a must-have for this role (more detail below).
If you don't have any construction or trades exposure, this probably isn't the right fit, even if you're strong on the operations side.
What You'll Be Doing
Build Coordination & Scheduling
- Maintain and manage all active builds within our operations system
- Track progress and ensure every project remains on schedule
- Identify potential delays early and proactively resolve issues
Manufacturing & Supplier Coordination
- Communicate daily with our manufacturing team regarding build progress, material selections, and customisation requests
- Coordinate with suppliers and external partners as required
Trades & Delivery Management
- Book and coordinate electricians, plumbers, air-conditioning installers, appliance installers and other trades across our hardstand yards
- Manage delivery scheduling with our transport providers
- Ensure the right build is in the right location with the right trades booked at the right time
- Hold your own on the phone with tradies, sanity-check what they tell you, and resolve small build issues on the fly
Customer Updates
- Work alongside our Customer Success team to provide build updates, photos and progress reports
- Help ensure customers remain informed and excited throughout their build journey
Systems & Process Improvement
- Work with our technology consultant to continually improve our operating systems
- Help refine and scale processes as the business grows
- Participate in regular operations meetings with the founders
Who We're Looking For
The ideal person for this role is:
Highly Organised. You enjoy creating systems, maintaining order, and ensuring nothing falls through the cracks.
Calm Under Pressure. When multiple priorities arise at once, you're able to assess, prioritise and execute without becoming overwhelmed.
An Excellent Communicator. You're comfortable speaking with team members, suppliers, tradespeople and customers alike.
Tech-Savvy. You don't need to be a developer, but you should be comfortable using online systems, spreadsheets, automations and modern software tools.
Detail-Oriented. You notice inconsistencies, spot potential problems early and take pride in accuracy.
Self-Motivated. You'll be given the systems, contacts and training needed to succeed, but you'll also be expected to take ownership and think ahead.
Honest & Accountable. If you don't know something, you're comfortable asking questions rather than making assumptions.
Must-Have: Construction or Trades Background
This one is non-negotiable.
You don't need to swing a hammer day-to-day, but you do need to understand how a build comes together well enough to hold your own with tradespeople, schedule jobs sensibly, and spot when something doesn't add up on a build.
Any of the following counts:
- Carpentry, building, cabinet-making or joinery experience
- A trade background (electrical, plumbing, HVAC, painting, etc.)
- Construction management or site supervision
- Project coordination or project management on a build site
- Estimating, scheduling or procurement within a construction business
- Any operations or admin role that put you in regular contact with trades and build schedules
If you've worked in or around the construction industry in any meaningful coordination capacity, we want to hear from you.
Also Highly Regarded (Not Essential)
- Logistics or freight coordination
- Event coordination or wedding planning (lots of moving parts against hard deadlines)
- Operations administration
- Supplier management
- Airtable or similar workflow management platforms
Growth Opportunity
This is a foundational hire for our business.
As we continue to scale, the successful candidate will have the opportunity to grow into a dedicated Operations Manager position and potentially lead a team in the future.
You'll work directly with the founders and gain firsthand experience in how a fast-growing Australian business scales its systems, people and operations.
Benefits
- Full-time position
- Gold Coast office-based role (not remote)
- $80,000 to $95,000 salary + superannuation
- Four weeks annual leave
- iPhone provided
- Start date as soon as possible
How to Apply
Please send:
1. A short cover note (no formal cover letter required) explaining:
- Why this role appeals to you
- What experience has prepared you for it
- Your construction or trades background and how it'll help in this role
2. Your current CV
Email: [email protected]
One Extra Question
In your cover note, please tell us about your favourite organisational tool, system or process you've used and why it worked so well for you.
We're looking for someone who genuinely enjoys organisation and problem-solving, not someone who simply tolerates it.
Applications will be reviewed as they are received, and we'll move quickly for the right candidate.
Pay: $80,000.00 – $95,000.00 per year
Work Location: In person
