In-Demand Customer specialist Jobs in Miami Qld

Customer Service Representative
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Microsoft Office
- In-person
- Work from home
- Parental leave
Sales Assistant - Casual
Wesfarmers Health —Tweed Heads NSW
- Sales
- Customer service
- Merchandising
- On-the-job training
- Employee assistance program
Virtual Bridal Stylist & Customer Experience Specialist - HQ
Grace Loves Lace —Burleigh Heads QLD
- Part-time
- Remote
- CRM software
- Microsoft Outlook
- Sales
- Employee discount
Tom Ford Specialist David Jones Pacific Fair
Estee Lauder —Broadbeach Waters QLD
- Weekend availability
- Customer service
Customer Service Specialist - Call Centre
Concentrix —Robina QLD
- Full-time
- Customer service
- In-person
- Communication skills
- Paid training
Customer Banking Specialist - Elanora Branch
Commonwealth Bank —Elanora QLD
- Part-time
- Hospitality
- Financial services
- Communication skills
6d
Team Member - Casual
Officeworks —Robina QLD
- Weekend availability
- Employee assistance program
13d
Front Desk & Patient Experience Lead
Broadbeach Orthodontics —Broadbeach QLD
- $30 - $42 an hour
- Part-time
- Organisational skills
- Front desk
- In-person
Quick Apply
7d
Marketing Specialist
Service.com.au —Surfers Paradise QLD
- $85,000 - $95,000 a year
- Full-time
- CRM software
- Marketing
- Analysis skills
Quick Apply
Optical Assistant - Broadbeach
Specsavers Pty. Ltd. —Broadbeach QLD
- Weekend availability
- Customer service
- Paid training
2d
Ecommerce Operations Specialist
Princess Polly —Burleigh Heads QLD
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Customer Service Officer
AMA Collision —Arundel QLD
- Full-time
- Management
- Customer service
- Administrative experience
- Referral program
Cleaning Technician
Ramsay Health Care —Tugun QLD
- Full-time
- Patient care
- Cleaning
- Hospital experience
- Referral program
Quick Apply
Social Responsibility Specialist
Princess Polly —Burleigh Heads QLD
- Full-time
- Hybrid work
- Parental leave
- Employee discount
Quick Apply
7d
Claims Consultant
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
Vehicle Readiness Specialist, Burleigh Heads
Tesla —Burleigh Heads QLD
- Full-time
- Senior Secondary Certificate of Education
Patient Experience Specialist
Clear Smiles Orthodontics —Robina QLD
- Part-time
- Communication skills
Optical Dispenser - Helensvale
Specsavers Pty. Ltd. —Helensvale QLD
- Full-time
- Customer service
- Paid training
6d
Payments Migration Specialist
Storable —Surfers Paradise QLD
- 8 hour shift
- Remote
- CRM software
- Sales
- Bachelor's degree
- Parental leave
Quick Apply
Customer Banking Specialist - Stockland Burleigh Branch
Commonwealth Bank —Gold Coast QLD
- Part-time
- Hospitality
- Financial services
- Communication skills
6d

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Customer Service Representative

EML -
Tweed Heads NSW

Apply Now

Job Details

Full-time

Benefits

Work from home
Parental leave
Employee assistance program
Gym membership
Insurance services

Qualifications

Customer service
Microsoft Office
Communication skills

Full Job Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

Join our Tweed Heads team as a Customer Service Representative and play a meaningful role in supporting injured workers through their recovery journey.

We’re looking for people who genuinely care about delivering great service, can build trust with others, and are motivated by helping people achieve positive outcomes. You don’t need prior claims experience- if you come from a strong customer service background and bring empathy, resilience, and a solution-focused mindset, we’ll support you with the rest.

This is a full-time, permanent role commencing 10th August 2026, based in our Tweed Heads office. We also offer work-from-home flexibility (up to 3 days per week) from month three, subject to performance and approval.

YOUR RESPONSIBILITIES

Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery.
Pro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs.
Ensure that allocated work is actioned within appropriate timeframes.
Manage telephone enquiries within EML’s guidelines and adhere to the EML’s Communication Policy.
Collaborating with Injury Management Specialists and other subject matter experts to collect information and ensure customers receive expert advice and support.
Recording and maintaining accurate records.

ABOUT YOU

You will show a high level of empathy while being passionate about providing great customer service.
You will be a great listening, display excellent communication skills and have a solution focused mindset.
You will embrace change with confidence and are comfortable with in a multi-system environment whilst having the ability to handle and overcome challenges.
Having great attention to detail, you will enjoy learning and growing within the business.
Proficient use of Microsoft Office Suite.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

Apply Now

Refine Your Search

customer specialist jobs in miami qld

Customer Service Representative

Sales Assistant - Casual

Virtual Bridal Stylist & Customer Experience Specialist - HQ

Tom Ford Specialist David Jones Pacific Fair

Customer Service Specialist - Call Centre

Customer Banking Specialist - Elanora Branch

Team Member - Casual

Front Desk & Patient Experience Lead

Marketing Specialist

Optical Assistant - Broadbeach

Ecommerce Operations Specialist

Customer Service Officer

Cleaning Technician

Social Responsibility Specialist

Claims Consultant

Vehicle Readiness Specialist, Burleigh Heads

Patient Experience Specialist

Optical Dispenser - Helensvale

Payments Migration Specialist

Customer Banking Specialist - Stockland Burleigh Branch

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