In-Demand Service administrator customer service Jobs in Melton Vic

Warranty Administrator – Westar Trucks Derrimut
Patterson Cheney Pty Ltd —Derrimut VIC
- Overtime
- Administrative experience
- Communication skills
- Time management
- Employee assistance program
11d
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- Full-time
- Supervising experience
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- Full-time
- ERP systems
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- Organisational skills
- Communication skills
1d

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Warranty Administrator – Westar Trucks Derrimut

Patterson Cheney Pty Ltd -
Derrimut VIC

Apply Now

Job Details

Permanent | Full-time
11 days ago

Benefits

Employee assistance program

Qualifications

SAP
Administrative experience
Communication skills
Dealership experience
Time management

Full Job Description

Introduction:
At Westar Trucks Derrimut, we're looking for an experienced and organised Warranty Administrator to join our high-performing Service Department.

Whether your background is in heavy vehicles, trucks, or passenger vehicles, this is a fantastic opportunity to build your career with one of Australia's leading automotive and transport groups.

Why Join Us?

Competitive salary package plus commissions
Regular overtime opportunities available
Work close to home in a modern, professional dealership environment
Ongoing training and professional development
Career development opportunities within a large and growing group
Employee Assistance Program (EAP)
Patterson Cheney Cars and Trucks discounts on vehicles, servicing, parts, and accessories
Job security with a successful family-owned business
Supportive leadership team and award-winning culture
AIA Employer of the Year 2023, 2024 & 2025
Isuzu Dealer Excellence Award Winner

Description:
About the Role
As our Warranty Administrator, you'll play a critical role in ensuring warranty claims are processed accurately, efficiently, and in line with manufacturer requirements. Working closely with our Service team, you'll help maximise claim recoveries while delivering outstanding support to internal and external stakeholders.

Key Responsibilities

Process and manage warranty claims accurately and within required timeframes
Review warranty submissions to ensure compliance with manufacturer guidelines
Liaise with manufacturers and suppliers regarding claim approvals and reimbursements
Maintain accurate warranty records and supporting documentation
Monitor claim status and follow up on outstanding submissions
Work closely with Service Advisors and Technicians to ensure warranty repairs are correctly documented
Keep up to date with changing warranty procedures and manufacturer requirements

Skills and Experiences:
About You
The ideal candidate will bring dealership administration experience and a strong eye for detail.

You'll Have:

Previous experience in a Warranty Administrator role within an automotive dealership (preferred)
Experience in either light vehicle, truck, or heavy vehicle environments
Exceptional attention to detail and accuracy
Strong organisational and time management skills
Excellent written and verbal communication skills
The ability to work both independently and collaboratively
Experience with Pentana, DMS and/or SAP (highly regarded)

How do I apply?
Submit your application today.
We encourage interested candidates to apply as soon as possible, as the role may be filled before the advertisement is removed.

Why Join Patterson Cheney?
Join a 3-time Employer of the Year with approximately 1,000 valued team members. We are proud to be one of Australia's largest automotive businesses, with multiple brands, including Isuzu Trucks, MAN, Western Star, Iveco Daily, Dennis Eagle, and light auto brands such as Toyota, Mercedes-Benz and Isuzu UTE. We have served our customers since 1915, and our success has been built on a strong foundation of customer service.

We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.

Apply Now

Refine Your Search

service administrator customer service jobs in melton vic

Warranty Administrator – Westar Trucks Derrimut

Supervisor - Water or Wastewater Infrastructure

Administrator Billing & Claims

Pre Delivery Administrator

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