In-Demand Nv1 manager Jobs in Melbourne Vic

Major Incident Manager
Datacom —Melbourne VIC
- On call
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance program
- Gym membership
Quick Apply
13d
Senior Problem Manager
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Leadership
Quick Apply
Project Manager
Empirical Solutions —Melbourne VIC
- $140,000 - $190,000 a year
- Full-time
- Management
- Agile
- Leadership
- Parental leave
Quick Apply
Senior Mobility Specialist
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
Quick Apply
Sr Program Manager
Honeywell —Abbotsford VIC
- Full-time
- PMP
- Construction
- Communication skills
Portfolio Lead - Defence & Federal Government
Vocus —Melbourne VIC
- Full-time
- Product management
- Parental leave
Quick Apply
10d
Power Infrastructure Delivery Manager (Data Centres)
CDC Data Centres —Melbourne VIC
- Full-time
- No degree
- Annual leave
- Parental leave
Quick Apply
Manager IP Core Engineering
Vocus —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Parental leave
- Fuel discount
Quick Apply
Project Director
JLL —Melbourne VIC
- Contract
- Microsoft Office
- SharePoint
- Construction Management
- Health insurance
- Parental leave
M365 Specialist
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- SharePoint
Quick Apply
Schedule Management
KBR —Melbourne VIC
- Full-time
- Budgeting
- Communication skills
- Parental leave
Assistant Quality Assurance Manager - Hybrid
KBR —Melbourne VIC
- Full-time
- Hybrid work
- ERP systems
- No degree
- Parental leave
Account Executive , ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Sales
- Business development
- AWS
AGSVA Cleared Configuration Managers
KBR —Melbourne VIC
- Full-time
- Parental leave
3d
Associate Project Manager - Defence Industry
Saab —Melbourne VIC
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Work from home
5d
Senior Application Specialist
Fujitsu —Melbourne VIC
- Full-time
Quick Apply
Facilities Supervisor
BGIS —Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- Maintenance
- Supervising experience
- Communication skills
- Free parking
- Employee assistance program
6d
Project Manager
Chubb Fire & Security Pty Ltd —Dingley Village VIC
- Employee discount
- Referral program
Project Manager
Chubb Fire & Security —Dingley Village VIC
- Full-time
- Employee discount
- Referral program
Senior Account Executive , ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- Sales
- Business development

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Major Incident Manager

Datacom -
Melbourne VIC

Quick Apply

Job Details

13 days ago

Benefits

Complimentary flu shots
Employee assistance program
Gym membership

Qualifications

Incident management
BMC Remedy
IT service management
Analysis skills
ITIL
ServiceNow
Communication skills

Full Job Description

Our Purpose

Datacom is dedicated to connecting people and technology to solve complex challenges and foster innovation across Australia and New Zealand. We pride ourselves on building trusted relationships and delivering exceptional IT services to our clients.

Role Overview

As a Major Incident Manager at Datacom, you will play a critical role in managing high-impact incidents to ensure rapid resolution and minimal disruption to business operations. You will coordinate cross-functional teams, communicate effectively with stakeholders, and drive incident response improvements to enhance overall service reliability.

Key Responsibilities

Lead the management and resolution of major incidents in accordance with ITIL best practices and Datacom policies.
Coordinate communication between technical teams, vendors, and business stakeholders during major incidents.
Ensure timely incident escalation and maintain accurate documentation throughout the incident lifecycle.
Conduct post-incident reviews to identify root causes and preventative measures.
Drive continuous improvement initiatives and implement lessons learned from major incidents.
Maintain and update Major Incident Management procedures and training materials.
Participate in on-call rotation to provide 24/7 support for critical incidents.

Work Environment

This role offers a hybrid working arrangement with a balance between office and remote work to support a healthy work-life balance.

Requirements

Proven experience in Major Incident Management within an IT service management environment, preferably 3+ years.
Strong knowledge of ITIL framework and incident management processes.
Excellent communication and stakeholder management skills.
Ability to lead high-pressure situations with decisiveness and calm.
Experience using ITSM tools such as ServiceNow, Cherwell, or Remedy.
Strong problem-solving and analytical skills.
Flexibility to participate in on-call and after-hours support.
Australian Citizenship is preferred due to customer requirements.
Government security clearances (Baseline or NV1) highly regarded.

Benefits

Employee's at Datacom have access to a range of benefits including;

Datacare: Our Employee Assistance Program Program enables our people and their immediate family to access confidential coaching and support services with qualified professionals.
Health & Lifestyle: Everything from discounted gym memberships to flu shots, health assessments and discounted insurances.
Finance & Super: These benefits include banking offers, superannuation packages, and financial support schemes.
Discounts galore: Employees have access to a range from special offers and discounts from Car purchasing and travel to Tech equipment.

Quick Apply

Refine Your Search

nv1 manager jobs in melbourne vic

Major Incident Manager

Senior Problem Manager

Project Manager

Senior Mobility Specialist

Sr Program Manager

Portfolio Lead - Defence & Federal Government

Power Infrastructure Delivery Manager (Data Centres)

Manager IP Core Engineering

Project Director

M365 Specialist

Schedule Management

Assistant Quality Assurance Manager - Hybrid

Account Executive , ANZ Public Sector

AGSVA Cleared Configuration Managers

Associate Project Manager - Defence Industry

Senior Application Specialist

Facilities Supervisor

Project Manager

Project Manager

Senior Account Executive , ANZ Public Sector

I want to receive the latest job alert for nv1 manager in melbourne vic

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