In-Demand Night shift call centre Jobs in Melbourne Vic

Guest Services - Switchboard Operator | Part Time
AccorHotel —Melbourne VIC
- $27.08 - $40.62 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance program
Quick Apply
Help Desk Coordinator
Modus Projects —Melbourne VIC
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Quick Apply
4d
Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Security Officer
Millennium —Box Hill VIC
- Weekend availability
- CPR Certification
- Customer service
- First Aid Certification
Team Leader - Hardship
Probe CX —Melbourne VIC
- Weekend availability
- Leadership
- Fuel discount
Senior Critical Operations Manager (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
4d
Store Manager - Doncaster
Decjuba —Doncaster VIC
- Full-time
- Merchandising
- Referral program
Scientist - Pathology Services
Monash Health —Clayton VIC
- Part-time
- Laboratory experience
- No degree
- Communication skills
11d
Registered Nurse - Pool Workforce
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
- Communication skills
- Hospital experience
- Health insurance
- Employee assistance program
Registered Nurse
Serco Plc —Macleod VIC
- Weekend availability
- CPR Certification
- Acute care experience
- Nursing
- Free parking
ECC Veterinary Nurse - AEC Mt Waverley
Animal Emergency Centre —Mount Waverley VIC
- 12 hour shift
- Nursing
- Blood sampling
- BLS Certification
- Employee discount
Quick Apply
Registered Nurse-ADF Health Services Contract
Serco Plc —Macleod VIC
- Weekend availability
- CPR Certification
- Acute care experience
- Nursing
- Free parking
2d

Other jobs to consider

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Guest Services - Switchboard Operator | Part Time
AccorHotel —Melbourne VIC
Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights…
$27.08 - $40.62 an hour
Quick Apply
Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
Has the knowledge to check-in and check-out guests from Opera, via telephone & email request. Completes the beginning and ending shift duties that includes;…

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Guest Services - Switchboard Operator | Part Time

AccorHotel -
Melbourne VIC

Quick Apply

Job Details

Part-time
$27.08 - $40.62 an hour

Benefits

Annual leave
Employee assistance program
Insurance services

Qualifications

Communication skills

Full Job Description

Company Description

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Who we are…

A sanctuary of style located on the doorstep to Chadstone – The Fashion Capital, the Hotel Chadstone Melbourne MGallery provides guests with the perfect luxury escape that is unique and without comparison. Five star luxury and glamour creates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

Job Description

What you’ll be doing...

Join the heart of our guest experience, where no two days are the same. As our Switchboard Operator, you'll be the voice of the hotel, creating genuine connections with guests while expertly managing multiple requests with professionalism, efficiency and grace. Your ability to stay organised and composed will help deliver the seamless luxury experience we're known for. If you thrive on multitasking, enjoy connecting with people and want the flexibility of a part-time position, we'd love to hear from you.

Tasks and responsibilities include:

Answer all incoming calls via the switchboard in a professional and polite manner
Provide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously
Create genuine connections with guests by listening, demonstrating care and empathy.
Handle guest complaints in a positive manner escalating as required
Communicate effectively with other departments such as Housekeeping, Food & Beverage to assist guests in regard to room changes, dining bookings etc.
Keep other members of front office team informed on guest feedback, requirements etc. during and on shift change
Participating in training and development programs to enhance skills and capabilities to increase the guest experience

Hourly Pay rates:

Mon to Fri: $27.08 (+ $2.95 evening loading after 7pm)
Saturday: $33.85
Sunday: $40.62
Public Holidays: $60.93

Plus:

Guaranteed weekly hours
Annual leave entitlements
Sick leave entitlements

What we can offer you:

A fun work environment where your job is simply to make people happy!
A genuine sense of community… our team is one big family
Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit this great city
Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

Qualifications

What we're looking for...

An energetic, team-focused and can-do attitude
Enthusiasm to connect with guests and to hear their story
Exceptional communication skills both written and verbal
High level of computer literacy
Excellent attention to detail
The ability to work across a 7 day roster - evenings, mornings and weekends

Additional Information

What’s in it for you

Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance
Live in Melbourne's South-East? Work close to home and avoid the CBD
Endless learning & career development opportunities with Australia's largest hospitality group – Accor
Industry-leading training and development opportunities with Accor Academy
Be part of a dynamic hotel environment with a supportive and fun team

Apply now to begin your journey with Hotel Chadstone Melbourne MGallery, we look forward to welcoming you!

Quick Apply

Refine Your Search

night shift call centre jobs in melbourne vic

Guest Services - Switchboard Operator | Part Time

Help Desk Coordinator

Advanced Associate, Test Center Support

Security Officer

Team Leader - Hardship

Senior Critical Operations Manager (Australia)

Store Manager - Doncaster

Scientist - Pathology Services

Registered Nurse - Pool Workforce

Registered Nurse

ECC Veterinary Nurse - AEC Mt Waverley

Registered Nurse-ADF Health Services Contract

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