Title: Head of Mobiles and Connect
Location:
Chadstone, VIC, AU
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About us
At Officeworks, we bring big ideas at low prices to life for our customers, team, communities, and stakeholders. Founded in 1994 in Richmond Victoria, with more than 170 stores nationwide, a digital platform offering over 40,000 products, a national call centre and a dedicated business solutions team supporting micro, small and medium-sized businesses start, run and grow , we help Australians work, learn, create and connect, wherever and however they choose to shop. From technology, office supplies and furniture to education, art materials and essential services like Print & Create and on‑site or remote tech support through Geeks2U, we deliver easy, engaging and customer experiences every day. Our success is powered by more than 9,000 passionate team members. We are deeply committed to their safety, wellbeing, and career growth, while operating responsibly, giving back to the communities we serve through strong national and local partnerships, community fundraising, and a clear commitment to reducing our environmental impact and sourcing sustainably for the future.
About the role
Shape the Future. Drive Growth. Lead Leaders.
At Officeworks, we're passionate about helping Australians bring their big ideas to life. As we continue to evolve and grow, we're looking for an exceptional Head of Mobiles & Connect to lead one of our largest and most strategic portfolios.
This is a rare opportunity to influence the future direction, shaping the products, solutions, and services that our customers rely on every day. You'll combine commercial leadership, customer insight, and innovation to create a market-leading technology offer across all channels, while building and inspiring a high-performing team of leaders. If you're energised by growth, passionate about customers, and thrive in leading teams through complexity and change, this role will provide both challenge and impact at scale.
As our Head of Mobiles & Connect, you will:
Own the category strategy and end-to-end performance, setting the vision, financial targets and growth priorities across sales, profit, inventory and supplier partnerships.
Execute a compelling customer value proposition across range, pricing, promotions, private brand and product innovation.
Lead Total Product Reviews and New Product Introductions, ensuring the range remains customer-led, differentiated and commercially effective.
Drive trade leadership ahead of the market through range innovation, price leadership, customer insight and data-led offer development.
Own supplier management and sourcing, including trading terms, negotiations, business reviews, supplier performance and strategic partnerships.
Drive private brand growth and execution, including sourcing, range development, launch execution and commercial performance.
Lead, coach and develop a high-performing team of Category Managers.
Champion sustainable and ethical sourcing practices across the portfolio.
About you
You are a proven retail commercial leader who combines strategic vision with exceptional execution. You know how to balance customer needs, market trends and commercial outcomes while building highly engaged teams that consistently deliver. With a growth mindset and natural curiosity, you're always looking for new ways to create value, drive performance and stay ahead of the market. In addtion, you will bring:
Significant leadership experience within Merchandise, Buying, Category Management, or Commercial Retail.
A proven track record delivering growth, profitability, and customer outcomes in complex environments.
Strong commercial acumen with experience managing large-scale portfolios.
Exceptional ability to lead leaders, influence stakeholders, and drive change.
A passion for developing talent and building high-performing teams.
Why Officeworks?
This is an opportunity to lead a billion-dollar portfolio, influence the future direction of our Technology business, and make a meaningful impact on customers, team members, and our growth journey. If you're a strategic, customer-focused commercial leader ready to lead at scale, we'd love to hear from you.
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
Take advantage of outstanding learning and development programs to support your career growth
Explore fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
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