In-Demand Collection agent Jobs in Melbourne Vic

Guest Service Agent
Avani —Box Hill VIC
- $33.38 - $47.39 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
Clients Case Specialist
Y-Axis Immigration and Education Services Pty Ltd —Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
14d
Receptionist/Administration Assistant, ILSC & Greystone College Melbourne
ILSC Education Group —Melbourne VIC
- Full-time
- Marketing
- Customer service
- University
Quick Apply
13d
Guest Service Agent - Victoria Hotel
EVT Group —Melbourne VIC
- Communication skills
- Hotel experience
- Resort
- Parental leave
10h
Education Administration Officer
Knowbal Migration and Education —Williams Landing VIC
- Full-time
- CRM software
- Customer service
- Office
Quick Apply
Vacationer Program | T&T | Engineering, Artificial Intelligence & Data | Melbourne | 2026
Deloitte —Melbourne VIC
- Administrative experience
- AI
- Business
- Parental leave
Assistant Property Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Assistant Property Manager
JLL —Melbourne VIC
- Microsoft Excel
- Customer service
- Microsoft Office
Injury Management Adviser
Parliament of Victoria —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Hybrid work
- Management
- Leadership
11d
Retail Property Manager
JLL —Melbourne VIC
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
2d
Retail Property Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Administrative experience
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
3d
Delivery Consultant: Full Stack Engineer, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- Systems design
- AWS
Endocrinology Research Registrar
Austin Health —Melbourne Northern Suburbs VIC
- $129,048 - $177,622 a year
- Part-time
- Communication skills
- Health insurance
8d
Ops Senior Admin Assistant
UPS —Airport West VIC
- Full-time
Commercial Portfolio Director
JLL —Melbourne VIC
- Analysis skills
- Health insurance
- Employee discount
AI Orchestration Engineer
RecordPoint —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Master's degree
- AI
Quick Apply
Digital Analytics Specialist
Monks —Melbourne VIC
- CRM software
- Data analysis skills
- AWS
Quick Apply
Marketing Data Specialist
Monks —Melbourne VIC
- CRM software
- Data analysis skills
- AWS
Quick Apply
Commercial Portfolio Director
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Analysis skills
- AI
- Health insurance
- Employee discount
Quick Apply
Fashion Design Manager
CSB —Melbourne VIC
- Full-time
- Hybrid work
- Management
- CAD
- Bachelor's degree
- Parental leave
- Employee discount
Quick Apply

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Guest Service Agent

Avani -
Box Hill VIC

Quick Apply

Job Details

Casual
$33.38 - $47.39 an hour

Benefits

Health insurance
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

AVANI Melbourne Box Hill Residences are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $33.38 per hour

Saturday: $40.62 per hour

Sunday: $47.39 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

collection agent jobs in melbourne vic

Guest Service Agent

Clients Case Specialist

Receptionist/Administration Assistant, ILSC & Greystone College Melbourne

Guest Service Agent - Victoria Hotel

Education Administration Officer

Vacationer Program | T&T | Engineering, Artificial Intelligence & Data | Melbourne | 2026

Assistant Property Manager

Assistant Property Manager

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Retail Property Manager

Retail Property Manager

Delivery Consultant: Full Stack Engineer, AWS Professional Services

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Ops Senior Admin Assistant

Commercial Portfolio Director

AI Orchestration Engineer

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Commercial Portfolio Director

Fashion Design Manager

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