In-Demand Beauty operations coordinator Jobs in Melbourne Vic

Wellness centre Reception Sales Person
Body D-Tox —Preston VIC
- $32.00 - $47.36 an hour
- Sales
- Customer service
- Medical office experience
Quick Apply
18h
eCommerce Content Coordinator
Wesfarmers Health —Docklands VIC
- Contract
- Marketing
- Communication skills
- Editing
- Employee assistance program
13d
Clinic Operations Coordinator (Hands-On Role)
Empowering Beauty AU —Doncaster VIC
- $26 - $30 an hour
- Full-time
- Medical office experience
- Clinic
- In-person
- Employee discount
Quick Apply
Housekeeping Office Coordinator
silk —Melbourne VIC
- Part-time
- Office experience
- Paid training
- Health insurance
Quick Apply
4d

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Wellness centre Reception Sales Person

Body D-Tox
Preston VIC

Quick Apply

Job Details

Casual
$32.00 - $47.36 an hour
18 hours ago

Qualifications

Sales
Customer service
Medical office experience
Front desk
Medical terminology
Communication skills

Full Job Description

Reception & Client Experience Coordinator

Position Summary

Body D-Tox is seeking a warm, professional and proactive Reception & Client Experience Coordinator to be the welcoming face of our wellness centre. This role combines reception, client care, administration, sales, and operational support to ensure every client enjoys an exceptional experience from the moment they arrive.

Key Responsibilities

Client Experience

Welcome all clients with warmth and professionalism.
Ensure clients feel comfortable, cared for and valued.
Assist clients with wellness services including sauna, red light therapy, dry float, compression boots and other recovery services.
Offer refreshments and maintain a calm, relaxing environment.
Handle client enquiries in person, over the phone and via email.

Reception & Administration

Manage bookings through Fresha.
Process payments, gift vouchers and memberships.
Confirm appointments and manage cancellations or rescheduling.
Maintain accurate client records.
Answer phone calls and respond to enquiries promptly.

Sales & Memberships

Educate clients on Body D-Tox services and wellness programs.
Promote memberships, packages and special offers.
Recommend suitable services based on client needs.
Follow up leads and enquiries.
Support achievement of clinic sales targets.

Clinic Presentation

Maintain a clean, organised and welcoming reception area.
Ensure treatment rooms and wellness spaces are presented to a high standard.
Monitor stock levels and assist with retail displays.
Support opening and closing procedures.

Team Support

Work collaboratively with therapists and practitioners.
Assist with clinic events, workshops and wellness presentations.
Support daily operations to ensure smooth clinic flow.

Skills & Experience

Previous reception, customer service or sales experience preferred.
Experience in a wellness, health, beauty, fitness or spa environment highly regarded.
Strong communication and interpersonal skills.
Confident using booking and computer systems.
Professional presentation and positive attitude.
Ability to multitask in a busy environment.
Passion for health, wellness and helping people.

What We Look For

At Body D-Tox, we care about people. We are looking for someone who:

Loves connecting with clients.
Is naturally caring and compassionate.
Enjoys sales through education rather than pressure.
Takes initiative and ownership.
Creates a positive and welcoming atmosphere.
Aligns with our values of health, wellbeing and exceptional client care.

Performance Expectations

High level of client satisfaction.
Strong booking conversion rates.
Membership and package sales.
Efficient management of reception operations.
Consistently maintaining Body D-Tox presentation standards.

The ideal person is not just answering phones—they are helping clients improve their health and wellbeing while contributing to the growth and success of Body D-Tox.

Pay: $32.00 – $47.36 per hour

Work Location: In person

Quick Apply

Refine Your Search

beauty operations coordinator jobs in melbourne vic

Wellness centre Reception Sales Person

eCommerce Content Coordinator

Clinic Operations Coordinator (Hands-On Role)

Housekeeping Office Coordinator

More jobs to discover

I want to receive the latest job alert for beauty operations coordinator in melbourne vic

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