Banking Consultants across Melbourne VIC
ANZ Banking Group —Melbourne VIC
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5d
Customer Service Representative
Foundever —Melbourne VIC
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NAB —Melbourne City Centre VIC
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Deposit Power —Melbourne VIC
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11d
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Oaks Hotels —Melbourne VIC
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Customer Service Advisor - Melbourne
Bank of Melbourne —Melbourne VIC
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Customer Service Consultant
Bank of Queensland —Melbourne VIC
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Junior Business Analyst (Data Analytics)
Premier Financial Advocates —Wheelers Hill VIC
- $80,000 - $95,000 a year
- Full-time
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2d
Customer Banking Specialist Relief - Bentleigh
Commonwealth Bank —City of Bayside VIC
- Part-time
- Hospitality
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4d
Customer Banking Specialist Relief - Carlton
Commonwealth Bank —Melbourne VIC
- Part-time
- Hospitality
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3d
Customer Banking Specialist Relief - 191 Swanston Street
Commonwealth Bank —Melbourne VIC
- Part-time
- Hospitality
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9d
Account Verification and Fraud Specialist
Up —Melbourne VIC
- $72,000 - $82,000 a year
- Hybrid work
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8d
Expressions of Interest - HOS and EDB Consultant
ANZ Banking Group —Melbourne VIC
- Full-time
- Customer service
9d
Customer Banking Specialist - 191 Swanston Street
Commonwealth Bank —Melbourne VIC
- Part-time
- Hospitality
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8d
Service Desk Analyst_Full Time_Burnley VIC
Estia Health —Melbourne VIC
- $40.20 an hour
- Full-time
- Microsoft Office
- Communication skills
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9d
Customer Banking Specialist Relief - Collingwood
Commonwealth Bank —Melbourne VIC
- Part-time
- Hospitality
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3d
Associate SB Onboarding
NAB —Melbourne City Centre VIC
- Full-time
- Management
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2d
Personal Banking Advisor - Ivanhoe, VIC
Westpac —Ivanhoe VIC
- Part-time
- Sales
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- Cash handling
Personal Banking Advisor
Westpac —Coburg VIC
- Part-time
- Sales
- Communication skills
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12d
Customer Banking Specialist - Prahran
Commonwealth Bank —Chapel Street VIC
- Part-time
- Hospitality
- Customer service
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8d

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Banking Consultants across Melbourne VIC

ANZ Banking Group -
Melbourne VIC

Apply Now

Job Details

Part-time | Full-time | Casual
5 days ago

Qualifications

Communication skills

Full Job Description

Banking Consultants across Melbourne VIC

Req ID: 121457

Department: AR Branch

Division: Australia Retail

Location: Melbourne

About Us

Build a rewarding career in an innovative, fast paced and collaborative environment
Be part of a team vital to transforming ANZ for the future
Use your passion and curiosity for people, and put them at the centre of everything you do

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs-based conversations and fulfil products as per their accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.

You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

We are continuously building our team of Banking Consultants in branches across Melbourne VIC and have casual, part-time, and full-time opportunities in many locations. For people who are customer-focused to the core and ready to build a future career, we’ll work with them to find the right location.

This role may involve rostered Saturday shifts to support branch operating hours and customer demand.

What will your day look like?

As a Banking Consultant, you will have the opportunity to:

Contribute to a significant uplift in customer engagement and advocacy and create real customer value
Actively participate in and support bank programs and initiatives
Take responsibility to ‘know your customer’ from a risk perspective
Ensure compliance with ANZ and branch policies and procedures

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Exceptional customer focus - retail experience is an advantage
Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
Ability to multi-task and highly adaptable to change and ambiguity
Willingness to work in a collaborative team environment
Sound understanding of compliance
Excellent communication and interpersonal skills

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can

Job Posting End Date

, 11.59pm, (Melbourne Australia)

Apply Now

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