In-Demand Assistance associate account Jobs in Melbourne Vic

Customer Service Representative
Wesco —Melbourne VIC
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program
11d
Lawyer / Associate - Employment, Safety & People
Maddocks —Melbourne VIC
- Full-time
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
14d
Experience (SEO, GEO) Associate Director
WPP Media —Melbourne VIC
- Leadership
- Communication skills
- Analytics
- Parental leave
- Employee assistance program
11d
Associate Territory Manager - Trauma
Stryker —Melbourne VIC
- Full-time
- Sales
- English
- Bachelor's degree
- Health insurance
- Parental leave
Associate/Experienced Lawyer - Dispute Resolution & Litigation (Administrative Law)
Maddocks —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- Parental leave
Service Experience Duty Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Management
- Leadership
- Employee assistance program
- Referral program
Senior Manager Employer Super Services
Insignia Financial Ltd —Docklands VIC
- Full-time
- CRM software
- Master's degree
- Administrative experience
22h
Oracle Security and Controls Specialist | Senior Associate | Digital and Controls Assurance
PWC Australia —Southbank VIC
- ERP systems
- AI
- Communication skills
- Annual leave
- Employee assistance program
Lawyer, Dispute Resolution & Litigation (Administrative Law)
Maddocks —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- Parental leave
Senior or Associate Earthing Engineer
Jacobs —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
3d
AWS Cloud Architect -Perm/Contract
NCS Australia —Melbourne VIC
- Full-time
- AWS
- Presentation skills
- Parental leave
Quick Apply
3d
Associate Director of Sales
AccorHotel —Melbourne VIC
- Full-time
- Management
- Sales
- Microsoft Office
- Employee assistance program
- Opportunities for advancement
Quick Apply
Associate Nurse Unit Manager / Registered Psychiatric Nurse
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
- Organisational skills
- Leadership
- Health insurance
- Employee assistance program
Associate, Cost Management
Linesight —Melbourne VIC
- Part-time
- Hybrid work
- Construction experience
Consultant Psychiatrist - Older Adult
Eastern Health —Burwood East VIC
- Part-time
- Microsoft Excel
- EMR systems
- Communication skills
- Health insurance
- Employee assistance program
Red Hat Enterprise Linux Sales Specialist
Red Hat, Inc. —Melbourne VIC
- Full-time
- Remote
- Administrative experience

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Customer Service Representative

Wesco -
Melbourne VIC

Apply Now

Job Details

Full-time
11 days ago

Benefits

Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Sales administration
Administrative experience
Senior Secondary Certificate of Education
Security
Associate degree
Communication skills

Full Job Description

Melbourne Airport location
Full-time | Permanent Role
Monday to Friday (Day)

We’re looking for a customer-focused and detail-oriented Order Management Administrator to support our national security branches through end-to-end order management and sales administration activities. This role is ideal for someone who enjoys working with customers, managing order detail, and collaborating with internal teams to keep things moving efficiently.

You’ll play a key role in processing customer orders, managing sales inboxes, resolving order-related enquiries and supporting the broader Sales Operations function.

Why This Role Matters
As an Order Management Administrator, you help ensure customer orders are processed accurately, enquiries are responded to in a timely way, and internal stakeholders have the information they need to support positive customer outcomes. Your attention to detail and ability to coordinate across teams will directly support efficient service delivery across our security branches.

What You’ll Do

Respond to customer enquiries via email, including order confirmations, pricing discrepancies, delivery details and stock availability
Manage and monitor multiple sales inboxes to support timely order processing and customer responses
Process customer orders received via emailed purchase orders and online web submissions
Accurately enter sales orders into internal systems, validating product codes, quantities, pricing and delivery details
Support project-based sales by coordinating order processing, stock availability and delivery requirements
Escalate and refer order-related issues to the appropriate internal departments to support resolution
Provide sales administration and customer service support to sales team members and the broader Sales Operations function
Coordinate stock ordering and backorder management in partnership with Purchasing
Liaise with Accounts regarding customer status and order-related matters
Maintain accurate records by updating systems, databases and files as required

What You Bring

2–4 years of relevant experience in customer service, sales administration, order management or a similar role
Strong attention to detail and the ability to accurately process information in internal systems
Clear written and verbal communication skills, with confidence responding to customer enquiries by email
Solid interpersonal skills and the ability to work effectively with customers and internal stakeholders
Ability to work well under pressure, manage competing priorities and remain professional at all times
Computer literacy, including effective working knowledge of Microsoft Word, Excel and email
A high school qualification or equivalent is required; an associate degree is preferred

What We Offer

Career stability and growth within a leading global distributor
Supportive team environment with regular onsite initiatives
Opportunities to embed yourself in an exciting, fast‑evolving industry
Employee Assistance and Referral Programs
A point for succession within the organisation, providing pathways into sales, operations, technical roles, and future lead opportunities
Employee programs, learning pathways, and real progression opportunities

About Wesco Anixter

We build, connect, power, and protect the world.

Wesco Anixter represents the international go‑to‑market brand of Wesco, enabling us to combine the scale and resources of a global company with strong local knowledge and in‑country expertise.

In Australia, we operate security branches across 10 locations, featuring showrooms, trade counters and warehouse facilities that enable us to be a leading distributor of security equipment. We employ over 170 staff and partner with the world’s top brands to deliver security technology solutions across access control, CCTV, alarms, monitoring, and systems integration.

Across ANZ, our footprint spans commercial sales and services for security, networking, datacom and telecom product solutions, as well as a manufacturer of unified video, access and security systems. This role sits within Wesco Anixter Security Branches (previously Central Security Distribution).

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

Apply Now

Refine Your Search

assistance associate account jobs in melbourne vic

Customer Service Representative

Lawyer / Associate - Employment, Safety & People

Experience (SEO, GEO) Associate Director

Associate Territory Manager - Trauma

Associate/Experienced Lawyer - Dispute Resolution & Litigation (Administrative Law)

Service Experience Duty Manager

Senior Manager Employer Super Services

Oracle Security and Controls Specialist | Senior Associate | Digital and Controls Assurance

Lawyer, Dispute Resolution & Litigation (Administrative Law)

Senior or Associate Earthing Engineer

AWS Cloud Architect -Perm/Contract

Associate Director of Sales

Associate Nurse Unit Manager / Registered Psychiatric Nurse

Associate, Cost Management

Consultant Psychiatrist - Older Adult

Red Hat Enterprise Linux Sales Specialist

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