In-Demand Patient liaison officer Jobs in Melbourne City Centre Vic

Patient Liaison Officer
The Royal Children's Hospital —Parkville VIC
- $77,426.44 - $85,597.72 a year
- Full-time
- Hybrid work
- Microsoft Office
- EMR systems
- Communication skills
- Employee assistance program
1d
Patient Liaison Officer
Victorian Government —Melbourne Western Suburbs VIC
- $77,426 - $85,597 a year
- Full-time
- Hybrid work
- Microsoft Office
- EMR systems
- Communication skills
- Employee assistance program
1d
Administration Support Officer Allied Health
Inspiro —Melbourne VIC
- $15,990 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
2d
Research Officer
Austin Health —Heidelberg VIC
- Part-time
- Doctoral degree
- Master's degree
- Bachelor's degree
- Health insurance
12d
Research Officer
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Doctoral degree
- Master's degree
- Bachelor's degree
- Health insurance
12d
Administration Support Officer Allied Health
Access Health and Community —Melbourne VIC
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Quick Apply
2d
Medical Education Officer (MEO)
Peter MacCallum Cancer Centre —Parkville VIC
- $130,000 - $159,000 a year
- Part-time
- Hybrid work
- Medicine
- Management
- Doctoral degree
- Annual leave
10d
Art Therapist
Peter MacCallum Cancer Centre —Parkville VIC
- $18,996 - $21,836 a year
- Contract
- Hybrid work
- Research
- Master's degree
- Communication skills
- Annual leave
12d
Senior Aboriginal Engagement Officer - Hybrid
OHV —Carlton VIC
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
Voluntary Assisted Dying Care Navigator
Peter MacCallum Cancer Centre —Parkville VIC
- $137,696 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Travel reimbursement
- Annual leave
5d
Senior Medical Receptionist
Supernova Medical Centre —Tarneit VIC
- $30 - $36 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Management
- Employee discount
Quick Apply
Psychiatry Registrar (Accredited or Unaccredited) - October/November 2026 Start
Victorian Government —Melbourne VIC
- $129,048 - $177,622 a year
- Part-time
- Patient care
- Communication skills
- Health insurance
Fellow - Medical Oncology
Peter MacCallum Cancer Centre —Parkville VIC
- Laboratory
2027 General Medicine Advanced Trainee
Victorian Government —Melbourne VIC
- $25 - $30 an hour
- Full-time
- Research
- Education
4d
Psychiatry Registrar (Accredited or Unaccredited) - October/November 2026 Start
Austin Health —Heidelberg VIC
- Part-time
- Patient care
- Communication skills
- Health insurance
Dietitian Grade 2
Peter MacCallum Cancer Centre —Parkville VIC
- $94,478 - $106,906 a year
- Full-time
- Hybrid work
- Computer skills
- Acute care experience
- Leadership
- Annual leave
2d
Psychologist Grade 2
Peter MacCallum Cancer Centre —Parkville VIC
- $47.81 - $54.10 an hour
- Call employer
- Hybrid work
- Doctoral degree
- Master's degree
- Clinic
10d
2027 General Medicine Advanced Trainee
Western Health —Melbourne VIC
- $25 - $30 an hour
- Full-time
- Research
- Education

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Patient Liaison Officer

The Royal Children's Hospital -
Parkville VIC

Apply Now

Job Details

Full-time
$77,426.44 - $85,597.72 a year
1 day ago

Benefits

Employee assistance program
Transportation links
Salary packaging
Insurance services

Qualifications

Microsoft Office
Medical billing
EMR systems
Working with Children Check
Communication skills

Full Job Description

Date: 3 Sept 2026

Location: 50 Flemington Rd, AU

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Company: theroyalch

The Hospital:
The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

About the Role:
There are two fantastic full-time opportunities available within the Finance Department, each working 80 hours per fortnight: 1x Ongoing position and 1x 12-month Fixed Term position.

The Patient Liaison Officer is responsible for driving private patient revenue by liaising with patients for election and eligibility as a private or compensable patient and to ensure all necessary documentation is completed. The position also provides advice and support to the billing team as the content expert to facilitate billing and collections.

Classification for this position will range from AO31 (Grade 3, Level 1) to AO35 (Grade 3, Level 5), base salary $77,426.44 to $85,597.72 per annum, plus superannuation, leave loading.

What you’ll achieve:
Drive private patient revenue by supporting eligible patients through the private health insurance election process
Improve conversion rates and revenue capture by proactively identifying and engaging with insured patients across wards and clinics
Ensure accurate, timely completion of admission, election, and billing documentation for private and compensable patients
Support informed financial consent by providing patients and families with clear, accurate and timely information regarding private health insurance, Medicare eligibility, potential out-of-pocket costs and financial responsibilities
Identify and resolve billing or eligibility issues that may impact revenue collection and patient accounts

Your skills and experience:
Proficient in Microsoft Office and experience using Electronic Medical Records and billing systems

Previous experience in a Patient Liaison, Revenue Services, or similar role within the public healthcare sector

Sound understanding of Medicare billing guidelines, private patient billing, and private health fund requirements

Ability to work autonomously while contributing effectively as part of a broader team

Strong problem-solving skills and the ability to investigate and resolve eligibility, billing and account-related issues

Excellent communication and interpersonal skills, with the ability to explain financial information clearly and sensitively to patients and families

What we offer:
Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum (and other additional salary-enhancing options!)
Workplace culture of continuous improvement, growth, support and training
Clinical Education Hub on-site to support continued training and professional development
Hybrid work model, if applicable to role

Monthly Accrued Day Off (ADO) – 12 additional leave days per year, if FTE

Convenient location & close to public transport
Staff immunisation drives
Special events
Discounted Private Health Insurance
Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities
Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
Unlimited access to select fitness facilities in your local area via Fitness Passport
Enjoy the convenience of an on-site retail precinct, featuring a range of shops, cafés, and food outlets (retail discounts & more)

Other requirements:
Current National Criminal Record Check, or willing to obtain

Valid Working with Children Check

Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process:
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position please contact Scott Hall, Team Leader – Patient Liaison via ph: 03 9345 6110, OR email: [email protected]

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

Applications close: 18 September 2026.

Apply Now

Refine Your Search

patient liaison officer jobs in melbourne city centre vic

Patient Liaison Officer

Patient Liaison Officer

Administration Support Officer Allied Health

Research Officer

Research Officer

Administration Support Officer Allied Health

Medical Education Officer (MEO)

Art Therapist

Senior Aboriginal Engagement Officer - Hybrid

Voluntary Assisted Dying Care Navigator

Senior Medical Receptionist

Psychiatry Registrar (Accredited or Unaccredited) - October/November 2026 Start

Fellow - Medical Oncology

2027 General Medicine Advanced Trainee

Psychiatry Registrar (Accredited or Unaccredited) - October/November 2026 Start

Dietitian Grade 2

Psychologist Grade 2

2027 General Medicine Advanced Trainee

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