In-Demand Call taker Jobs in Melbourne City Centre Vic

Guest Service Agent - Victoria Hotel
EVT Group —Melbourne VIC
- Communication skills
- Hotel experience
- Resort
- Parental leave
Classroom Teacher-Graduates welcome to apply
Government schools —Melbourne VIC
- Full-time
- Communication skills
- Teaching
10d
Classroom Teacher - Graduates welcome to apply
Government schools —Melbourne VIC
- Full-time
- Communication skills
- Teaching
10d
Guest Service Agent - Rydges Ringwood
EVT Group —Ringwood VIC
- Communication skills
- Resort
- Office experience
- Parental leave
Front Office Manager - The Victoria Hotel
EVT Group —Melbourne VIC
- Full-time
- Hotel experience
- Resort
- Parental leave
Conference & Events Sales Manager - QT Melbourne
EVT Group —Melbourne VIC
- Full-time
- Sales
- Leadership
- Communication skills
- Parental leave
Teacher Grad Recruit Program
Government schools —Melbourne VIC
- Full-time
- Communication skills
- Teaching
11d
Conferencing Food and Beverage Attendant - Rydges Melbourne
EVT Group —Melbourne VIC
- Serving
- Resort
- Parental leave
7d
Customer Success Manager
Cloud Factory —Melbourne VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Implementation Consultant
Cloud Factory —Glen Waverley VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Casual Food and Beverage Supervisor - Rydges Melbourne
EVT Group —Melbourne VIC
- Hospitality
- Supervising experience
- Food service experience
- Parental leave
12h
Kitchen Steward - Yamagen, QT Melbourne
EVT Group —Melbourne VIC
- Culinary experience
- Communication skills
- Resort
- Parental leave
2d
Finance & Business Support Manager - QT Melbourne
EVT Group —Melbourne VIC
- Full-time
- Microsoft Excel
- Budgeting
- Hotel experience
- Parental leave
Venue Manager - Pascale Bar & Grill
EVT Group —Melbourne VIC
- Overtime
- Hospitality
- Restaurant experience
- Communication skills
- Parental leave
10d
Full Web Stack Developer
Cloud Factory —Melbourne VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Specialist, DC Operations Pacific
Nike —Melbourne VIC
- Full-time
- Research
- Analysis skills
- Bachelor's degree
Business Development
Cloud Factory —Glen Waverley VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
FT Commis Chef - Yamagen, QT Melbourne
EVT Group —Melbourne VIC
- Full-time
- Culinary experience
- Restaurant experience
- Communication skills
- Parental leave
8d

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Classroom Teacher-Graduates welcome to apply
Government schools —Melbourne VIC
If the person completed an Australian postgraduate level initial teaching program or course of study on or after 1 January 2024, they must demonstrate that they…
10d
Classroom Teacher - Graduates welcome to apply
Government schools —Melbourne VIC
If the person completed an Australian postgraduate level initial teaching program or course of study on or after 1 January 2024, they must demonstrate that they…
10d

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Guest Service Agent - Victoria Hotel

EVT Group
Melbourne VIC

Apply Now

Job Details

Casual

Benefits

Parental leave
Paid volunteer leave

Qualifications

Dayforce
Communication skills
Hotel experience
Office experience

Full Job Description

About EVT
The Victoria Hotel is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

The Independent Collection is a curated selection of hotels, each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences. While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for one-of-a-kind experiences, service and quality.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.

About the Role
Built in 1880 on Little Collins Street, The Victoria Hotel has been at the center of Melbourne CBD life for well over a century — heritage charm out front, MISTER MUNRO Restaurant & Bar and Vic's Bar buzzing inside, and Flinders Street, Fed Square and the Free Tram Zone all on the doorstep. We're on the hunt for a Guest Service Agent who wants to be part of the story.

Key Responsibilities

Deliver exceptional guest service by anticipating needs, providing warm welcomes and farewells, and promptly responding to requests, messages, and concerns — heritage hospitality with a modern edge.
Manage guest arrivals and departures efficiently, including accurate check-in/check-out, cashiering, daily transactions, and opening/closing duties in line with hotel procedures.
Coordinate closely with Housekeeping, Reservations, Maintenance, and other teams — including our MISTER MUNRO and Vic's Bar crews — to ensure rooms, special requests, and guest expectations are fully met.
Maintain accurate reservations, room rates, packages, and up-to-the-minute local know-how (best Collins Street shopping, the closest tram stop, tonight's steak night at Vic's) to confidently assist guests and maximise service quality.
Uphold hotel policies, WH&S standards, training requirements, and equipment care while maintaining a clean, safe, and professional work environment.

What You'll Bring

1+ years of experience as a GSA in a hotel or similar role.
Proven ability to deliver warm, professional, and efficient guest service.
Strong communication skills and attention to detail.
Experience in front office operations including check-in/out and handling guest accounts.
Ability to build strong relationships with other departments in the hotel.
The ability to deal with multiple requests at once and maintain a high level of service.
Familiarity with reservation systems and booking procedures.

How You Work

Daymaker ethos — no one's too big for the small things.
Hands-on and non-hierarchical — leads from the front.
Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.

Apply Now
Join The Victoria Hotel, Melbourne — a 145-year-old landmark with a very modern hospitality heartbeat — and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don't wait! We can't wait to see the places your career will go with EVT.

When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.

Apply Now

Refine Your Search

call taker jobs in melbourne city centre vic

Guest Service Agent - Victoria Hotel

Classroom Teacher-Graduates welcome to apply

Classroom Teacher - Graduates welcome to apply

Guest Service Agent - Rydges Ringwood

Front Office Manager - The Victoria Hotel

Conference & Events Sales Manager - QT Melbourne

Teacher Grad Recruit Program

Conferencing Food and Beverage Attendant - Rydges Melbourne

Customer Success Manager

Implementation Consultant

Casual Food and Beverage Supervisor - Rydges Melbourne

Kitchen Steward - Yamagen, QT Melbourne

Finance & Business Support Manager - QT Melbourne

Venue Manager - Pascale Bar & Grill

Full Web Stack Developer

Senior Specialist, DC Operations Pacific

Business Development

FT Commis Chef - Yamagen, QT Melbourne

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