In-Demand Technical support associate Jobs in Melbourne, Vic

Associate Technical Support Engineer, Supercharger
Tesla —Cremorne VIC
- Weekend availability
- CRM software
- SQL
- Bachelor's degree
Associate Configuration Analyst/Configuration Analyst
Northrop Grumman —Melbourne VIC
- $54,400 - $98,300 a year
- Overtime
- Management
- Microsoft Office
- Master's degree
- Disability insurance
- Health insurance
13d
Cloud Support Associate Apprentice, Support Engineering
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Senior Secondary Certificate of Education
- On-the-job training
(Fixed Term) Manufacturing Associate
Moderna, Inc. —Melbourne VIC
- Overtime
- Bachelor's degree
- No degree
- In-person
- Annual leave
Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Associate Support Engineer, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- Scripting
Associate, Application Support Analyst, Asia & Australia Wealth Management
Morgan Stanley —Melbourne VIC
- On call
- Management
- SQL
- Analysis skills
Analyst, Quality Control, Chemistry & Stability
Moderna, Inc. —Melbourne VIC
- Full-time
- Laboratory
- Bachelor's degree
- In-person
- Annual leave
Associate Director, AI & Advanced Analytics
CSL Behring —Melbourne VIC
- $181,000 - $214,000 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Associate Systems / Implementation Engineer (Healthcare IT)
Stryker —Melbourne VIC
- Full-time
- Communication skills
- Hospital experience
- Health insurance
Complex Product Support Associate
Tes Global —Melbourne VIC
- Full-time
- Education
- Communication skills
Quick Apply
Rolling Stock Analyst
Department of Transport and Planning —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Excel
- Management
- Maintenance
9d
Migration Assistant/s
Knowbal Migration and Education —Melbourne VIC
- Full-time
- CRM software
- Management
- Microsoft Office
Quick Apply
Associate Security Analyst
Department of Education —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Bachelor's degree
- Scripting
- Communication skills
8d
ASSOCIATE - WORKPLACE SERVICES
Coforge Ltd. —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- In-person
Product Development Associate
4DMedical Limited (ASX: 4DX) —Melbourne VIC
- From $7,500 a month
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Implementation Associate (software/SaaS)
Fresho —South Melbourne VIC
- $67,500 - $72,500 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Warehouse
- Annual leave
- Work from home
1d
Sales Associate
Globus Medical —Melbourne VIC
- Full-time
- Anatomy knowledge
- Bachelor's degree
- No degree
Tangible Asset Valuations Specialist | Associate Director/Director | Deals Advisory
PWC Australia —Southbank VIC
- Microsoft Office
- Analysis skills
- Organisational skills
- Parental leave
Service Desk Specialist
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Customer service
- Communication skills
- Health insurance
- Parental leave
3d

I want to receive the latest job alert for technical support associate in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support associate jobs near melbourne, vic

Associate Technical Support Engineer, Supercharger

Tesla -
Cremorne VIC

Apply Now

Job Details

Full-time

Qualifications

CRM software
Commercial electrician experience
SQL
Bachelor's degree
SSH

Full Job Description

What to Expect

The Technical Support Engineering team are renowned for providing unparalleled support to ensure the seamless deployment and peak performance of our cutting-edge Energy products across the globe. We are looking for a highly skilled and motivated engineer to join our Supercharging Support (EV Fast Charging) team, where your expertise will play a pivotal role in shaping the future of clean energy infrastructure.

As a Technical Support Engineer, you will be at the forefront of innovation, leveraging sharp critical thinking and deep product expertise to troubleshoot complex issues and devise robust solutions. Your work will directly maximise the uptime and reliability of our global Supercharger fleet, ensuring an unrivalled customer experience for electric vehicle owners worldwide.

What You'll Do

Remotely troubleshoot and solve complex hardware and operational issues impacting Tesla’s Supercharging fleet
Provide technical expertise and guidance to our commercial Field Service Technicians
Utilize Linux to establish SSH connections with proprietary systems around the world
Write and modify SQL queries to troubleshoot, monitor critical statistics, and generate report
Retrieve and review remote system logs with proprietary tools for effective diagnostics
Manage group and personal queues of service tickets pending action
Collaborate with the Field Service and Product Engineering teams to identify and implement solutions
Collect service notes via email and maintain records in service tickets
Contribute feedback for improvements in Tesla’s service and monitoring platforms

What You'll Bring

Bachelor's degree in Electrical Engineering, Mechatronics, Renewable Energy Engineering, or another relevant field
Minimum 2+ years’ experience in an engineering / technical role. Experience with solar, inverters, e-mobility or charging is beneficial.
Understanding of commercial electrical metering, energy flow, power factor, and phase rotation
Understanding of electrical theory with emphasis on AC/DC power systems or other electronic systems, devices or components
Experience with CRM systems, mobile case/ticketing systems, and bug-tracking system
Proactive problem-solver with a positive attitude and the ability to instruct and inform during the course of troubleshooting
Flexible availability to work any shift (Day, Weekends, Public Holidays)
Proven track record of adapting in a fast-paced, detail-oriented environment
Ability to prioritize workflows effectively according to multiple criteria
Basic to advanced knowledge of Python or SQL is a plus
Familiarity of Linux-based applications
Foreign language proficiency is a plus

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

technical support associate jobs in melbourne, vic

Associate Technical Support Engineer, Supercharger

Associate Configuration Analyst/Configuration Analyst

Cloud Support Associate Apprentice, Support Engineering

(Fixed Term) Manufacturing Associate

Advanced Associate, Test Center Support

Associate Support Engineer, Region Services

Associate, Application Support Analyst, Asia & Australia Wealth Management

Analyst, Quality Control, Chemistry & Stability

Associate Director, AI & Advanced Analytics

Associate Systems / Implementation Engineer (Healthcare IT)

Complex Product Support Associate

Rolling Stock Analyst

Migration Assistant/s

Associate Security Analyst

ASSOCIATE - WORKPLACE SERVICES

Product Development Associate

Customer Implementation Associate (software/SaaS)

Sales Associate

Tangible Asset Valuations Specialist | Associate Director/Director | Deals Advisory

Service Desk Specialist

I want to receive the latest job alert for technical support associate in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected