In-Demand Support coordinator no experience Jobs in Melbourne, Vic

Customer Experience Coordinator
Splend —Melbourne VIC
- Weekend availability
- AI
- Communication skills
- Employee assistance program
Quick Apply
People Support Coordinator
Myer —Docklands VIC
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
- Gym membership
8d
NDIS Support Coordinator
Blue Star Homecare —Melbourne VIC
- Part-time
- Case management
- Employee assistance program
Support Coordinator
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Parental leave
11d
People Support Coordinator
The Just Group —St Kilda Road VIC
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
- Gym membership
8d
Event Operations Officer
City of Melbourne —Melbourne VIC
- $73,324 - $85,003 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
7d
Customer Operations Coordinator
Myer —Docklands VIC
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Gym membership
3d
Strategic Enterprise Solutions Consultant
Sprinklr —Melbourne VIC
- Full-time
- Management
- Sales
- Bachelor's degree
- Health insurance
- Annual leave
Operations Coordinator
The Commons —Melbourne VIC
- Full-time
- Hybrid work
- Hospitality
- Research
- Microsoft Office
- Parental leave
- Free food
Quick Apply
Workforce Coordinator
Compass Group Australia —Melbourne VIC
- Full-time
- Management
- Analysis skills
- Recruiting
- Parental leave
9d
Customer Service Coordinator - Night Shift
Siemens Healthineers —Melbourne VIC
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
3d
Executive Assistant
Melbourne Private Hospital —Melbourne VIC
- $40 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Coordinator (Freight & WSO)
ISS —Melbourne VIC
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
9d
Learning & Development Coordinator
The Commons —Melbourne VIC
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
- Parental leave
- Free food
Quick Apply
Project Coordinator
Linfox —Essendon Fields VIC
- Full-time
- Bachelor's degree
- Business
- Parental leave
10d
Coordinator, Payroll
Greater Western Water —Footscray VIC
- $89,000 a year
- Overtime
- Administrative experience
- Senior Secondary Certificate of Education
- Analysis skills
- Health insurance
- Work from home
Project Officer (Consumer and Stakeholder Coordinator)
Murdoch Childrens Research Institute —Parkville VIC
- $86,165 - $98,972 a year
- Part-time
- Research
- Communication skills
- Parental leave
- Employee assistance program
1d
Service Scheduling Coordinator, Field Service, APAC Energy & Charging Service
Tesla —Cremorne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Business Support Coordinator
Bunzl —Mulgrave VIC
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
- Profit sharing
- Health insurance
Senior Coordinator International Student Wellbeing Connect
La Trobe University —Bundoora VIC
- From $106,472 a year
- Full-time
- Working with children
- Case management
- Recruiting

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Customer Experience Coordinator

Splend -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
Salary packaging

Qualifications

Driver Licence
AI
Communication skills

Full Job Description

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the role

The Customer Experience Coordinator at Splend is a face to face position that plays a crucial role in maintaining and enhancing customer relationships post sale. This position is responsible for ensuring that all day to day hub operations related to customer management run smoothly. As the primary point of contact for customers after they have been onboarded, you will handle everything from vehicle exchanges and returns to managing fleet operations and responding to customer enquiries.

Your goal is to solve problems efficiently while aligning solutions with business objectives, ensuring a seamless and exceptional customer experience across all touchpoints.

Please note: We're building a talent pool for this role ahead of anticipated growth. If you're the right fit we'll be in touch as soon as the position is confirmed - we don't want to miss great people because of timing.

What you'll be doing

Manage customer onboarding, returns, vehicle exchanges, and fleet management.
Proactively address and resolve customer issues, through in person and over the phone interactions, applying innovative problem solving skills to deliver solutions that align with both customer needs and business goals.
Ensure that every customer interaction post sale is handled with the utmost care and professionalism, aiming to provide a best in class customer experience that enhances loyalty and satisfaction.
Monitor and manage the hubs fleet of vehicles to ensure availability and readiness for customer needs, including coordination of maintenance and scheduling of vehicle exchanges.
Serve as the primary point of contact for existing customers, ensuring clear and effective communication across all channels.

What you'll bring

Ability to work across multiple functions within a retail or customer service environment.
Excellent written and verbal communication skills.
Proactive problem-solving abilities with a customer centric approach to resolving issues.
Proven track record in a customer service role, with a focus on delivering high quality customer experiences.
Strong organisational and communication skills, capable of managing customer expectations and coordinating effectively with other teams.
Ability to handle stressful situations with professionalism and a calm demeanour.
A full Australian Driver's License
Comfortable commuting to our Melbourne hub daily
Able to work weekends as required

Benefits & Support

\uD83D\uDCB0 Bonus scheme: Opportunity to earn based on your performance

\uD83C\uDF82 Day off for your Birthday!

\uD83D\uDE98 Salary packaging with 15% employer contributions for Electric Vehicles

\uD83D\uDCD6 Dedicated Learning & Development platform

\uD83D\uDCAD Employee Assistance Program

\uD83C\uDF89 Socials: budget for team and company wide social initiatives

Our Process

Intro with our Talent team to understand your background, aspirations, and answer your questions.

Interview with the hiring manager to discuss your experience and how it aligns with this role.

Where it applies, we’ll ask you to complete a practical case study.

Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

support coordinator no experience jobs in melbourne, vic

Customer Experience Coordinator

People Support Coordinator

NDIS Support Coordinator

Support Coordinator

People Support Coordinator

Event Operations Officer

Customer Operations Coordinator

Strategic Enterprise Solutions Consultant

Operations Coordinator

Workforce Coordinator

Customer Service Coordinator - Night Shift

Executive Assistant

Operations Coordinator (Freight & WSO)

Learning & Development Coordinator

Project Coordinator

Coordinator, Payroll

Project Officer (Consumer and Stakeholder Coordinator)

Service Scheduling Coordinator, Field Service, APAC Energy & Charging Service

Business Support Coordinator

Senior Coordinator International Student Wellbeing Connect

I want to receive the latest job alert for support coordinator no experience in melbourne, vic

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