In-Demand Superannuation advisor Jobs in Melbourne, Vic

Customer Specialist Support Advisor- Resolutions
Transurban —Melbourne City Centre VIC
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
11d
Communications Advisor
Victorian Government —Melbourne Western Suburbs VIC
- $87,003.00 - $96,181.28 a year
- Full-time
- Leadership
Integrity Advisor
Victoria University —Footscray VIC
- $101,288 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Case management
13d
Account Executive
Podium —Melbourne VIC
- $650 a month
- Sales
- AI
- Leadership
Advisor - Infrastructure Advisory Services
Bureau Veritas —Melbourne VIC
- Full-time
- Laboratory
- Engineering
- Analysis skills
- Employee assistance program
- Employee discount
Executive Assistant
RMIT University —Melbourne VIC
- $97,647 - $105,698 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Management Consulting - Expression of Interest
Grant Thornton Australia —Melbourne VIC
- Full-time
- Master's degree
- Business development
- Business Administration
- Parental leave
- Gym membership
Part Time Payroll Advisor
Melbourne Water —Melbourne VIC
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Talent Integrity and Contracts Advisor
RMIT University —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- University
4d
Senior Business Development Manager, Corporate Growth
Insignia Financial Ltd —Docklands VIC
- Full-time
- CRM software
- AI
- Leadership
Service Advisor
Velocity Truck Centre —Somerton VIC
- Full-time
- Employee assistance program
1d
Advisor, Risk Intelligence and Engagement
RMIT University —Melbourne VIC
- $97,647 - $105,698 a year
- Full-time
- Hybrid work
- Research
- University
- Experience working with children
11h
Senior Advisor Evaluation
RMIT University —Melbourne VIC
- Part-time
- Research
- Business development
- University
11d
Category Manager
RMIT University —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
- University
13d
Associate Account Executive
Podium —Melbourne VIC
- AI
- Negotiation
- Free food
Quick Apply
18h
Superannuation Advisor
Hostplus —Melbourne VIC
- Full-time
- Wellness program
- Parental leave
Recruitment Advisor
Compass Group Australia —Melbourne VIC
- $90,000 a year
- Full-time
- Hospitality
- Management
- Recruiting
Youth Leader Board Advisor
Employment Hero —Collingwood VIC
- Temporary
- No experience needed
- AI
- Leadership
12h
Responsible Practice Advisor, STEM College
RMIT University —Melbourne VIC
- $121,213 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Experience working with children
Advisor, Research Security and Due Diligence
RMIT University —Melbourne VIC
- $97,647 - $105,698 a year
- Full-time
- Hybrid work
- Research
- University
- Experience working with children
11h

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superannuation advisor jobs near melbourne, vic

Customer Specialist Support Advisor- Resolutions

Transurban -
Melbourne City Centre VIC

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Job Details

Permanent | Full-time
11 days ago

Benefits

Parental leave
Employee assistance program
Paid volunteer leave

Qualifications

Communication skills

Full Job Description

We’re seeking a Customer Specialist Support Advisor - Resolutions to provide expert, empathetic, and timely resolutions for our customers' most complex issues.

You’ll join an innovative and collaborative team, dedicated to continuously improving the customer experience.

What’s in it for you?

Before we dive into the role, here is why you’ll love working with us:

Full-time Permanent opportunity
Attractive salary package (monthly pay-cycle), plus bonus/benefits
You must commit to 4-6 weeks of paid, onsite training. Following training, flexible working arrangements may apply in accordance with company policy and business requirements
Hours of operation: Monday - Friday - 8am to 6pm, on a rotating roster
No weekends or late evening shifts

Day-to-day, you will:

Manage all aspects of escalated customer contact in relation to complaints via various channels, including voice (calls) and email, handling cases in a timely and professional manner
Investigate and resolve complex cases, partnering with customers, developing agreed courses of action aligned with our Customer Promises, and providing regular progress updates
Build and maintain strategic relationships with internal teams and external partners, including community and financial counselling groups
Identify systemic or recurring issues and provide valuable feedback to the business to help improve processes and prevent future complaints
Take full accountability for stakeholder inquiries, providing clear, concise written correspondence and applying authorised credits or waivers to achieve fair outcomes

Core Requirements:

This role is fast‑paced and dynamic, requiring strong competency skills — including navigating multiple systems, managing several screens at once, and confidently talking while typing.

This role will suit someone with a curious mind and transferrable skills and experiences, including:

Minimum 2 years experience in a high-volume contact centre environment, complaint-handling or credit/collections role, with dispute resolution techniques
A natural ability to de-escalate conflict and a methodical approach to finding fair and effective solutions for all parties
The ability to juggle multiple complaints and sensitive cases end-to-end without sacrificing quality or customer experience
Strong verbal and written communication skills, able convey complex information clearly, concisely, and respectfully to diverse audiences
Highly developed empathy and active listening skills, allowing you to truly understand and address customer needs
A collaborative nature and a demonstrated commitment to working as part of a supportive, continuous-improvement-focused team
Must have Full Working rights in Australia
Ability to successfully complete and clear all required background and criminal history checks

Comprehensive training will be provided, ensuring you are fully supported in developing the necessary technical and operational skills to succeed.

If you meet some of these requirements, but not all, we encourage you to submit your application.

What happens next?

Applications will be reviewed on an ongoing basis as part of our active recruitment process.
Suitable candidates will be invited to complete an initial video interview.
Shortlisted candidates will then be progressed to an in-person interview should they meet the requirements of the role

About Transurban
At Transurban, we show up with an open mind and a focus on what matters. Here, your work shapes real-world outcomes.

Every day, we step into our customers’ shoes to understand what creates the most value for them on and off the road.

Through smart technology and continuous innovation, we’re redefining how roads and infrastructure connect communities, and make our cities safer, easier, and more efficient.

With us, you’ll learn, grow, and broaden your skills through purposeful work. And together we are guided by our purpose to “Be the link between people, places and progress”.

With a career at Transurban, you’ll enjoy a range of benefits, including:

A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
Learning and development opportunities to support your career interests
Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
Share offers and insurance benefits
Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability.

Ready to take on your next challenge? Apply today.

Job Type:

Permanent

Closing Date:

31-Aug-2026 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:

Melbourne CBD & Inner Suburbs Melbourne VIC

Apply Now

Refine Your Search

superannuation advisor jobs in melbourne, vic

Customer Specialist Support Advisor- Resolutions

Communications Advisor

Integrity Advisor

Account Executive

Advisor - Infrastructure Advisory Services

Executive Assistant

Management Consulting - Expression of Interest

Part Time Payroll Advisor

Talent Integrity and Contracts Advisor

Senior Business Development Manager, Corporate Growth

Service Advisor

Advisor, Risk Intelligence and Engagement

Senior Advisor Evaluation

Category Manager

Associate Account Executive

Superannuation Advisor

Recruitment Advisor

Youth Leader Board Advisor

Responsible Practice Advisor, STEM College

Advisor, Research Security and Due Diligence

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