In-Demand Specialist reliability Jobs in Melbourne, Vic

Service Reliability Specialist
Yarra Valley Water —Melbourne VIC
- $152,582 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
1d
Head of Digital Services
Forensicare Careers —Fairfield VIC
- $161,226 a year
- Full-time
- AI
Full-Time Laundry Production Specialist
Laundry project —South Melbourne VIC
- From $60,000 a year
- Urgently hiring
- Hospitality
- In-person
- Manufacturing
Quick Apply
6d
Australia AI Adoption Specialist
Tomoro —Melbourne VIC
- $120,000 - $180,000 a year
- Full-time
- Hybrid work
- AI
- Health insurance
Quick Apply
Senior Specialist - Logistics
On AG —Melbourne VIC
- Management
- ERP systems
- Budgeting
11d
Payroll Compliance and Improvement Specialist
The Royal Melbourne Hospital —Melbourne VIC
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
7d
Integration Analyst
Kinetic —Melbourne VIC
- $130,000 - $160,000 a year
- Full-time
- Azure
- DevOps
- SQL
Marketing Communication Specialist, FV APA
AGCO —Sunshine West VIC
- Hybrid work
- Marketing
- Analytics
3d
Onsite Support Engineer
Endava —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Work from home
- Parental leave
Quick Apply
11d
Client Solutions Specialist
Live Nation —Melbourne VIC
- Full-time
- CRM software
- Management
- Microsoft Office
1d
Process Specialist - Service Now Engineer
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Computer Science
- CAD
- Master's degree
- Health insurance
- Parental leave
12d
Database Administrator
The Royal Children's Hospital —Parkville VIC
- $111,103.20 - $121,274.40 a year
- Full-time
- Oracle
- Administrative experience
- Communication skills
5d
Senior IT Administrator
Victoria Police —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
Database Administrator
Royal Children's Hospital —Melbourne VIC
- $111,103.00 - $121,274.40 a year
- Full-time
- Oracle
- Administrative experience
- Communication skills
5d
Senior Process Engineer
Orica —East Melbourne VIC
- Full-time
- Engineering
- Manufacturing
6d
Customer Success Manager (Enterprise)
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Hospital experience
- Parental leave
Systems Engineer
AC3 —Melbourne VIC
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- AWS
- Health insurance
Quick Apply
Technical Service Specialist
Abbott Laboratories —Melbourne VIC
- Full-time
- Electrical experience
- Communication skills
Catering Assistant
Compass Group Australia —Hoppers Crossing VIC
- $30 an hour
- Part-time
- Customer service
- POS
- Organisational skills
Operational Infrastructure Solution Specialist (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Scripting
- Communication skills
Quick Apply

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Service Reliability Specialist

Yarra Valley Water -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
$152,582 a year
1 day ago

Benefits

Annual leave
Work from home
Parental leave
On-site parking

Qualifications

ITIL Certification
Incident management
IT service management
Disaster recovery
IT infrastructure
ServiceNow
Problem management
Communication skills

Full Job Description

Position Overview

Permanent, Full-time opportunity

True hybrid working – work from home and our Mitcham office

$152,582 per annum inclusive of 12% superannuation

About Us

We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services.

Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us.

We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

The Role

As a Service Reliability Specialist, you will play a key role in ensuring the reliability, resilience and recoverability of critical technology services across Yarra Valley Water. You will lead and coordinate disaster recovery management activities, while supporting incident and problem management processes, to minimise service disruption, strengthen operational stability, and enhance Yarra Valley Water’s ability to respond to and recover from service outages.

Working closely with IT teams, service owners, vendors and business stakeholders, you will drive continual service improvement initiatives, identify opportunities to improve service performance and resilience and support disaster recovery preparedness. Through proactive analysis, collaboration and governance, you will help strengthen the reliability, resilience and recovery readiness of technology services that support business continuity and operational excellence.

Occasional out-of-hours participation may be required to provide backup support for major incident management activities and ensure continuity of critical service response capabilities.

Your Key Responsibilities

Lead and coordinate disaster recovery planning, testing and readiness activities to strengthen recovery capability across critical technology service
Collaborate with IT teams, service owners and vendors to identify recovery risks, validate DR plans, support remediation actions and drive ongoing improvements to service resilience

Analyse disaster recovery readiness, testing outcomes, current service performance, incident trends and operational risks to identify gaps and define mitigation actions that enhance operational resilience

Produce operational and disaster recovery reporting and metrics, support governance and compliance activities and contribute toto continual improvement initiatives that strengthen recovery readiness and service resilience.

Assist with coordinating major incidents to minimise business disruption, restore services quickly and ensure effective stakeholder communication

Assist with post-incident reviews and problem management activities to identify root causes, drive corrective actions and improve service reliability

Support and continuously improve Disaster Recovery processes, ensuring alignment with the Incident and problem management processes and with Yarra Valley Water’s standards and best practices

What we’re Looking for

Demonstrated experience and certifications in Disaster Recovery, Business Continuity and Operational Resilience

Experience developing, maintaining and testing disaster recovery plans and recovery procedures

Understanding of IT infrastructure, cloud services, networking, backup and recovery technologies

Experience in IT Service Management, with strong knowledge of Incident, Problem and Major Incident Management practices

Experience using ServiceNow or similar service management platforms

Strong analytics, problem-solving and root cause analysis skills

Excellent communication, stakeholder engagement and collaboration skills

Ability to remain calm and make effective decisions in high-pressure situations

Relevant tertiary qualification in Information Technology or related discipline

ITIL certification required

Why Yarra Valley Water?
We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do.

$152,582 per annum inclusive of 12% superannuation

Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.

Free and secure on-site parking with on-site café at our Mitcham office.

16 weeks paid parental leave.

15 days paid personal leave, which can be used for caring, illness, wellbeing and mental health needs.

5 days paid reproductive leave which can be used for experiencing symptoms or undergoing procedures associated with issues such as menopause, menstruation, endometriosis, PCOS, prostate health, or IVF.

Request to swap certain public holidays for another day of paid leave.

To read more about our benefits and culture, read our employee handbook HERE.

Did you Know?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

How to Apply

Applications should include a supporting Cover Letter and Resume.

Closing date: Monday 29 June 2026

This position is available for Yarra Valley Water employees and external applicants.

We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds.

If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process. Please call 03 9872 2599 or email [email protected].

If you need any help with the application process or would like to discuss the recruitment process, please contact us via email [email protected].

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.

Apply Now

Refine Your Search

specialist reliability jobs in melbourne, vic

Service Reliability Specialist

Head of Digital Services

Full-Time Laundry Production Specialist

Australia AI Adoption Specialist

Senior Specialist - Logistics

Payroll Compliance and Improvement Specialist

Integration Analyst

Marketing Communication Specialist, FV APA

Onsite Support Engineer

Client Solutions Specialist

Process Specialist - Service Now Engineer

Database Administrator

Senior IT Administrator

Database Administrator

Senior Process Engineer

Customer Success Manager (Enterprise)

Systems Engineer

Technical Service Specialist

Catering Assistant

Operational Infrastructure Solution Specialist (Australia)

I want to receive the latest job alert for specialist reliability in melbourne, vic

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