In-Demand Service lead Jobs in Melbourne, Vic

Manhattan Lead
HCLTech - Australia and New Zealand —Melbourne VIC
- From $150,000 a year
- Full-time
- Hybrid work
- Management
- APIs
- Leadership
- Parental leave
Quick Apply
Marketing Specialist
Mirror Mirror Rooftop Lounge —South Melbourne VIC
- $100,000 - $115,000 a year
- Full-time
- Marketing
- Data analysis skills
- Education
Quick Apply
Regional Support Coordinator
MyIntegra —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Customer Service & Entertainment Manager
The Keys Preston Pty Ltd —Preston VIC
- $80,000 - $90,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Escalation & Service Improvement Lead
Civica —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Work from home
Quick Apply
Supervisor
Betty's Burgers —Elsternwick VIC
- $68,000 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
13d
Auditor
Findex —Melbourne VIC
- Full-time
Team Leader
Tata Consultancy Services —Melbourne VIC
- Customer service
Program Architect
Infosys —Melbourne VIC
- $127,971 - $141,157 a year
9d
Sales Consultant | Point Cook (casual)
Goodlife Health Clubs —Point Cook VIC
- First Aid Certification
- Gym membership
Quick Apply
Administrative Officer
The Royal Melbourne Hospital —Parkville VIC
9d
Melbourne Central - Platypus Assistant Store Manager
Platypus —Melbourne VIC
- Full-time
- Sales
- Merchandising
- Leadership
- Health insurance
- Gym membership
Quick Apply
Lead Cleaner & Team Coach
Elm Cleaning Bayside —Braeside VIC
- $34 - $40 an hour
- Monday to Friday
- Cleaning
- In-person
- Travel reimbursement
Quick Apply
9d
Manufacturing Manager (Thomastown, VIC)
CSR —Thomastown VIC
- Full-time
- Management
- Engineering
- Leadership
- Parental leave
Quick Apply
Housekeeping Room Attendant (Part-Time & Casual)
Quest Apartments Burwood East —Burwood East VIC
- $30.00 - $42.13 an hour
- Part-time
- Cleaning
- In-person
- Communication skills
- Employee discount
- Gym membership
Quick Apply
11d
Service Delivery Manager
Cognizant —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
Recruitment Lead
Department of Education —Melbourne City Centre VIC
- Full-time
- Hybrid work
- Communication skills
11d
Project Manager
CIS Worldwide Ltd —Melbourne VIC
- $15,000 - $20,000 a month
- Contract
- In-person
Quick Apply
3d
Senior Advisor
Department of Justice and Community Safety —Melbourne City Centre VIC
- $116,413 - $140,849 a year
- Full-time
11d

I want to receive the latest job alert for service lead in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service lead jobs near melbourne, vic

Manhattan Lead

HCLTech - Australia and New Zealand
Melbourne VIC

Quick Apply

Job Details

Full-time
From $150,000 a year

Benefits

Parental leave

Qualifications

Management
EDI
Incident management
TMS
APIs
Leadership

Full Job Description

Manhattan Lead:

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Are you ready to be an important part of this ever-transformational journey?

At HCLTech Australia, we value the unique perspective and contributions of all individual and we actively encourage applications from Aboriginal and Torres Strait Islander people to apply for this role.

Duration: Perm Role

We are looking for Manhattan resource with TM(Transport) knowledge for Operational Support.

Job Description :

The Manhattan Support Lead will be responsible for managing and supporting Manhattan Active Transportation Management (MATM) application. This role involves leading a team of support analysts, ensuring timely resolution of incidents, managing service requests, and coordinating with onshore teams for escalations. The candidate should have strong technical and functional knowledge of MATM and transportation management processes.

Key Responsibilities:

· Application Support:

o Provide L2/L3 support for Manhattan Active Transportation Management system.

o Troubleshoot and resolve incidents, service requests, and problems within agreed SLAs.

o Perform root cause analysis and implement permanent fixes.

· Team Leadership:

o Lead and mentor offshore support team members.

o Allocate tasks, monitor progress, and ensure quality deliverables.

o Conduct regular status meetings and provide updates to stakeholders.

· Coordination & Communication:

o Collaborate with onshore teams, business users, and Manhattan support for issue resolution.

o Maintain clear documentation of incidents, changes, and configurations.

· System Maintenance:

o Monitor system health and performance.

o Support upgrades, patches, and configuration changes.

o Ensure compliance with security and audit requirements.

· Continuous Improvement:

o Identify opportunities for process optimization and automation.

o Implement best practices for support and incident management.

· Technical Expertise:

o Hands-on experience with Manhattan Active Transportation Management (MATM).

o Knowledge of transportation planning, execution, and optimization processes.

o Familiarity with integration technologies (APIs, EDI, XML, etc.).

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, Aboriginal and Torres Strait Islander people or any other protected classification, in accordance with federal, state, and/or local law.

Candidate Data Privacy Notice | HCL Technologies

We are committed to respecting your privacy and for the protection of your personal data. Your personal data will be collected and processed in line with our candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice. This privacy notice will help you to understand what personal data we collect about you, how we use this personal data, and what rights you have regarding your personal data. By replying to this email or submitting any personal data to HCL Tech, you acknowledge that you have read and understood the candidate privacy notice and have provided your consent to the processing of your data for recruitment purposes as described in the privacy notice”.

Job Type: Full-time

Pay: From $150,000.00 per year

Benefits:

Parental leave

Work Location: Hybrid remote in Melbourne VIC

Quick Apply

Refine Your Search

service lead jobs in melbourne, vic

Manhattan Lead

Marketing Specialist

Regional Support Coordinator

Customer Service & Entertainment Manager

Entry Level Solar Sales Representative

Escalation & Service Improvement Lead

Supervisor

Auditor

Team Leader

Program Architect

Sales Consultant | Point Cook (casual)

Administrative Officer

Melbourne Central - Platypus Assistant Store Manager

Lead Cleaner & Team Coach

Manufacturing Manager (Thomastown, VIC)

Housekeeping Room Attendant (Part-Time & Casual)

Service Delivery Manager

Recruitment Lead

Project Manager

Senior Advisor

I want to receive the latest job alert for service lead in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected