In-Demand Senior claims manager Jobs in Melbourne, Vic

Senior Claims Operations Manager
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
- Parental leave
National Faith Claims Manager
Gallagher —East Melbourne VIC
- Hybrid work
- Financial services
- Communication skills
- Negotiation
- Employee stock purchase plan
- Health insurance
Senior Claims Manager - Civil Claims (Victoria)
Avant —Melbourne VIC
- Full-time
- Communication skills
- Negotiation
- Time management
- Employee assistance program
Senior Case Manager
DXC Technology —Melbourne VIC
- Full-time
- Analysis skills
- In-person
- AI
12d
Senior Project Manager
Vertiv —Melbourne VIC
- PMP
- Microsoft Office
- Conflict management
3d
Senior Procurement & Contracts Manager - Onshore Wind
JUMBO Consulting Group A/S —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills
Quick Apply
Senior Case Manager
Allianz —Melbourne VIC
- Full-time
- Hybrid work
13d
Senior Project Engineer / Project Manager
Freyssinet —North Melbourne VIC
- Contract
- Remote
- Engineering
- Education
- Bachelor's degree
Senior Assistance Coordinator
Healix —Melbourne VIC
- Full-time
- Communication skills
- Travel reimbursement
- Health insurance
Quick Apply
Senior Claims Specialist – Financial Lines
AXA —Melbourne VIC
- Evenings as needed
- Business
- Communication skills
Contracts Manager – Data Centres and Mission Critical
Turner & Townsend —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Senior Cost Manager/Associate - Data Centres
Turner & Townsend —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Administrative experience
Quick Apply
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
National Operations Coordinator
Guardian Childcare & Education —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Senior Contracts Administrator
Unita Group Operations —East Melbourne VIC
- Full-time
- Administrative experience
- In-person
Quick Apply
Client Solutions Manager
WTW —Melbourne VIC
- Full-time
- CRM software
- Management
- Sales
Consultant / Senior Consultant, Company and Personal Insolvency
Teneo —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Associate - Workplace Law (open on location)
Avant —Melbourne VIC
- Full-time
- Management
- In-person
- Communication skills
- Employee assistance program
Revenue Service Officer
Western Health —Melbourne VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
11d
Senior Contracts Administrator
DCOH —Melbourne VIC
- Full-time
- Management
- Engineering
- Microsoft Office
Quick Apply
7h

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Senior Claims Operations Manager

McMillan Shakespeare -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Parental leave
Paid volunteer leave
Salary packaging

Qualifications

Leadership

Full Job Description

At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand.

Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our diverse services – from salary packaging and fleet management to disability support – aim to enhance your financial wellbeing and empower your aspirations.

In your Senior Claims Operations Manager role, you will be responsible for managing the operational flow of claims processing within Plan and Support Services (PSS.)

You will lead and develop a team of approx. 80 staff with 6 direct reports in 3 locations.

Your role will focus on ensuring efficiency, accuracy, and timeliness in processing claims for participants/customers with a National Disability Insurance Scheme. You will provide strategic direction, implement process improvements, and manage workforce resources effectively while fostering engagement with both internal and external stakeholders.

You will develop and implement key initiatives aligned with the PSS Strategic Plan to deliver a market-leading service and provide a positive experience for our customers and business partners.

The Role:

Operations & Compliance : Oversee claims processing, ensuring efficiency and adherence to regulations.
Team Leadership : Manage, support, and develop teams to enhance productivity and service quality.
Stakeholder Collaboration : Work closely with internal teams and senior leadership to align strategies.
Customer Service & Risk Management : Resolve complaints, handle complex claims, and mitigate risks.
Strategic Planning & Improvement : Drive performance enhancements and develop scalable business plans.
Culture & Workforce Development : Foster a positive workplace, recruit, train, and mentor future leaders.

You will bring:

At least 5 years’ experience managing a claims processing function
Skilled leadership experience with a track record of motivating teams to achieve goals, deliver excellent service, and exceed customer expectations.
Strong knowledge of NDIS and the disability sector, including trends and commercial developments will be advantageous but is not essential
Industry expertise with the ability to engage customers at all levels and translate their needs into effective solutions
Sound planning, organising and time management capabilities with a strong sense of urgency.
The ability to prioritise multiple, conflicting priorities and work to tight deadlines.

What we can offer you:

· Strong culture and the support of a values-based recognition program

· Novated leasing benefits and discounts

· 12 weeks paid parental leave

· Comprehensive learning and development opportunities to support your career growth

· Sonder digital wellbeing platform , providing personalised support 24/7, plus annual flu vaccinations

· Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

· Exempt Employee Share Plan

· Volunteer leave & Career break

· MMS Rewards program

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.

· We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.

· We value the skills and attributes veterans can bring to our organisation.

· We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]

Apply Now

Refine Your Search

senior claims manager jobs in melbourne, vic

Senior Claims Operations Manager

National Faith Claims Manager

Senior Claims Manager - Civil Claims (Victoria)

Senior Case Manager

Senior Project Manager

Senior Procurement & Contracts Manager - Onshore Wind

Senior Case Manager

Senior Project Engineer / Project Manager

Senior Assistance Coordinator

Senior Claims Specialist – Financial Lines

Contracts Manager – Data Centres and Mission Critical

Senior Cost Manager/Associate - Data Centres

Claims Technical Specialist

National Operations Coordinator

Senior Contracts Administrator

Client Solutions Manager

Consultant / Senior Consultant, Company and Personal Insolvency

Senior Associate - Workplace Law (open on location)

Revenue Service Officer

Senior Contracts Administrator

I want to receive the latest job alert for senior claims manager in melbourne, vic

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