In-Demand senior claims manager Jobs in melbourne, vic

Senior Claims Operations Manager
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
- Parental leave
Senior Project Manager
AIA —Melbourne VIC
- Full-time
1d
Senior Manager, Practice Operations & Performance
Focus Financial Partners —Melbourne VIC
- Management
- Leadership
Senior Commercial Manager
Mace —Melbourne VIC
- Full-time
- Analysis skills
- Construction
- Negotiation
5d
Senior Case Manager
EML —Melbourne VIC
- Full-time
- Communication skills
- Work from home
- Parental leave
Senior Claims Manager - Civil Claims (Victoria)
Avant —Melbourne VIC
- Full-time
- Communication skills
- Negotiation
- Time management
- Employee assistance program
Senior Case Manager
DXC Technology —Melbourne VIC
- Full-time
- Analysis skills
- In-person
- AI
Senior Claims Consultant - Property
Benefact Group —Southbank VIC
- Monday to Friday
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Quick Apply
9d
Regulatory Manager
Nu-Mega Ingredients Pty Ltd —Altona North VIC
- Full-time
- Hybrid work
Quick Apply
Senior Case Manager - VIC
DXC Technology —Melbourne VIC
- Full-time
- Microsoft Office
- Analysis skills
- Education
- Parental leave
- Employee assistance program
Project Manager
AirTrunk —Melbourne VIC
- Bachelor's degree
Senior Technical Manager
DXC Technology —Melbourne VIC
- Full-time
- Organisational skills
- In-person
- Negotiation
Senior Claims Executive
Gallagher —East Melbourne VIC
- Hybrid work
- Negotiation
- Employee stock purchase plan
- Health insurance
Senior Contracts Administrator - VIC
BMD Group —Melbourne VIC
- Full-time
- Communication skills
Team Manager, Fraud Prevention
Latitude Financial Services —Melbourne VIC
- Full-time
- Management
- Communication skills
Senior Product Manager
Timescapes —Melbourne VIC
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- AI
- Health insurance
- Parental leave
Quick Apply
14d
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
7d
Contract Administrator
Wall Tech Panels Pty Ltd —Melbourne VIC
- $80,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Construction
Quick Apply
9d
Senior Contracts Administrator
CPB Contractors —Melbourne VIC
- Full-time
- Conflict management
- Budgeting
6d
Project Manager
RP Infrastructure —Melbourne VIC
- Full-time
- Hybrid work
- Construction
- Communication skills
1d

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Senior Claims Operations Manager

McMillan Shakespeare -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Parental leave
Paid volunteer leave
Salary packaging

Qualifications

Leadership

Full Job Description

At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand.

Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our diverse services – from salary packaging and fleet management to disability support – aim to enhance your financial wellbeing and empower your aspirations.

In your Senior Claims Operations Manager role, you will be responsible for managing the operational flow of claims processing within Plan and Support Services (PSS.)

You will lead and develop a team of approx. 80 staff with 6 direct reports in 3 locations.

Your role will focus on ensuring efficiency, accuracy, and timeliness in processing claims for participants/customers with a National Disability Insurance Scheme. You will provide strategic direction, implement process improvements, and manage workforce resources effectively while fostering engagement with both internal and external stakeholders.

You will develop and implement key initiatives aligned with the PSS Strategic Plan to deliver a market-leading service and provide a positive experience for our customers and business partners.

The Role:

Operations & Compliance : Oversee claims processing, ensuring efficiency and adherence to regulations.
Team Leadership : Manage, support, and develop teams to enhance productivity and service quality.
Stakeholder Collaboration : Work closely with internal teams and senior leadership to align strategies.
Customer Service & Risk Management : Resolve complaints, handle complex claims, and mitigate risks.
Strategic Planning & Improvement : Drive performance enhancements and develop scalable business plans.
Culture & Workforce Development : Foster a positive workplace, recruit, train, and mentor future leaders.

You will bring:

At least 5 years’ experience managing a claims processing function
Skilled leadership experience with a track record of motivating teams to achieve goals, deliver excellent service, and exceed customer expectations.
Strong knowledge of NDIS and the disability sector, including trends and commercial developments will be advantageous but is not essential
Industry expertise with the ability to engage customers at all levels and translate their needs into effective solutions
Sound planning, organising and time management capabilities with a strong sense of urgency.
The ability to prioritise multiple, conflicting priorities and work to tight deadlines.

What we can offer you:

· Strong culture and the support of a values-based recognition program

· Novated leasing benefits and discounts

· 12 weeks paid parental leave

· Comprehensive learning and development opportunities to support your career growth

· Sonder digital wellbeing platform , providing personalised support 24/7, plus annual flu vaccinations

· Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

· Exempt Employee Share Plan

· Volunteer leave & Career break

· MMS Rewards program

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.

· We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.

· We value the skills and attributes veterans can bring to our organisation.

· We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]

Apply Now

Refine Your Search

senior claims manager jobs in melbourne, vic

Senior Claims Operations Manager

Senior Project Manager

Senior Manager, Practice Operations & Performance

Senior Commercial Manager

Senior Case Manager

Senior Claims Manager - Civil Claims (Victoria)

Senior Case Manager

Senior Claims Consultant - Property

Regulatory Manager

Senior Case Manager - VIC

Project Manager

Senior Technical Manager

Senior Claims Executive

Senior Contracts Administrator - VIC

Team Manager, Fraud Prevention

Senior Product Manager

Claims Technical Specialist

Contract Administrator

Senior Contracts Administrator

Project Manager

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