In-Demand senior citizens part Jobs in melbourne, vic

Senior Customer Service Officer
Safe Transport Victoria —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
13d
Senior Transport Safety Investigator
Department of Transport and Planning —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
Senior Executive Coordinator
Homes Victoria —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Recruiting
- Communication skills
6d
Senior Project Officer
Homes Victoria —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Recruiting
8h
Customer Service Officer
Safe Transport Victoria —Melbourne VIC
- $79,000 - $85,000 a year
- Customer service
- Databases
- Organisational skills
Senior Regulatory Officer
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
6d
Senior Infrastructure and Assets Officer
Department of Energy, Environment and Climate Action —Melbourne VIC
- Part-time
- Hybrid work
- Management
7d
Defence Security Officer
RMIT University —Melbourne VIC
- $121,213 - $136,507 a year
- Full-time
- Administrative experience
- University
- Working with children
4h
Senior Engagement Officer
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
2d
Senior Regulatory Officer
Social Services Regulator —Melbourne VIC
- $116,413 - $128,631 a year
- Full-time
- Recruiting
6d
Senior Project Officer
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
7h
Senior Environment Protection Officer - Waste Transport
Environment Protection Authority —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Communication skills
- On-the-job training
9d
Senior Officer Scientific and Animal Licensing
Department of Energy, Environment and Climate Action —Melbourne VIC
- Part-time
- Hybrid work
- Management
- Research
3d
Senior Finance and Procurement Officer
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
14d
Senior Executive Coordinator
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
- Communication skills
6d
Senior Policy Officer
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
6d
Senior Policy Officer
Department of Treasury and Finance —Melbourne VIC
- $128,635 - $140,849 a year
- Full-time
9d
Senior Operational Capability and Training Officer
Department of Energy, Environment and Climate Action —Melbourne VIC
- Part-time
- Hybrid work
7d
Senior TechBar Analyst
DXC Technology —Melbourne VIC
- Full-time
- Management
- Customer service
- In-person
14h
Building Decommissioning Officer x4
Homes Victoria —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
6d

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senior citizens part jobs near melbourne, vic

Senior Customer Service Officer

Safe Transport Victoria
Melbourne VIC

Apply Now

Job Details

Full-time
$100,894 - $114,476 a year
13 days ago

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $100,894 - $114,476

Grade: VPS 4

Occupation: Customer service

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 10545

About the Role

The Senior Customer Service Officer sits within the Customer Operations Branch and supports the Team Leader, Customer Service Operations in delivering high-quality, compliant and customer-focused service outcomes across multiple channels including voice, chat, email and application processing.

The role plays a key leadership support function by coaching and guiding Customer Service Officers, monitoring performance and adherence to processes, and ensuring consistency of service delivery in a high-volume, fast-paced environment.

As the first point of escalation, the role is responsible for resolving complex customer issues and complaints, while also identifying trends and insights from customer interactions and complaints to inform continuous improvement, training needs and systemic enhancements across the branch.

The position contributes to operational excellence by balancing service delivery, compliance, and customer experience outcomes, supporting the Team Leader to drive performance, capability uplift and continuous improvement.

To access the Position Description, click here

Qualifications

Desirable

Professional experience operating in a fast paced, high volume incoming contact centre and or processing environment will be advantageous

Further Information

For a confidential discussion, please contact Jasmine Bhayani, Senior Manager, Customer Service Operations via email [email protected]

It is an inherent requirement of this position that the employee is ready, willing, and able to perform work outside their ordinary place of residence, including at ST Vic workplaces.

Other relevant information

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a National Police Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

What we offer you?

ST Vic is committed to building a culture of flexible work arrangements, providing professional development programs and supporting ways of working that help employees balance work and life. We welcome applicants from a diverse range of backgrounds, including veterans, people who identify as Aboriginal and Torres Strait Islander, have a disability, are from varied cultural backgrounds and those who identify as LGBTIQ+.

A Workplace committed to safety and wellbeing

ST Vic is committed to providing a safe and healthy workplace for all its people, including contractors and visitors. We have a strong focus on initiating wellness events for our people to foster a sense of enjoyment and positive mental health. In some instances, ST Vic also offers flexible working arrangements.

Diversity and Inclusion

ST Vic’s broad diversity program enables us to attract, recruit, retain and develop a diverse workforce to foster greater innovation, greater customer connection and increased wellbeing and satisfaction.

Learning and Development

We want you to grow, develop and learn with us! ST Vic provides you with access to a range of internal and external learning and development opportunities to support your performance in your role and further your career aspirations.

How to Apply

Please click the ‘Apply Now' button. As part of the application process, you will need to provide a copy of your resume and a cover letter of no more than 1 page in length addressing your skills, experience and interest in the position.

Applications close at midnight 4 June 2026

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

Applications close Thursday 4 June 2026 at 11.59pm

Posted

22 May 2026

Apply Now

Refine Your Search

senior citizens part jobs in melbourne, vic

Senior Customer Service Officer

Senior Transport Safety Investigator

Senior Executive Coordinator

Senior Project Officer

Customer Service Officer

Senior Regulatory Officer

Senior Infrastructure and Assets Officer

Defence Security Officer

Senior Engagement Officer

Senior Regulatory Officer

Senior Project Officer

Senior Environment Protection Officer - Waste Transport

Senior Officer Scientific and Animal Licensing

Senior Finance and Procurement Officer

Senior Executive Coordinator

Senior Policy Officer

Senior Policy Officer

Senior Operational Capability and Training Officer

Senior TechBar Analyst

Building Decommissioning Officer x4

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