In-Demand quality governance compliance manager Jobs in melbourne, vic

Complaints Governance & Initiatives Manager
Insurance Australia Group —Melbourne VIC
- Full-time
- Financial services
- Communication skills
- Health insurance
- Annual leave
6d
Manager, Higher Education Governance
Department of Jobs, Skills, Industry and Regions —Melbourne City Centre VIC
- $142,790 - $191,084 a year
- Full-time
8d
Manager - Quality Risk & Compliance
Safe Steps Family Violence Response Centre —North Melbourne VIC
- Full-time
Quick Apply
2d
Manager - Quality Risk & Compliance
safe steps —Melbourne VIC
- $65 - $67 an hour
- Full-time
2d
Quality & Compliance Manager
Downer Group —Melbourne VIC
- Management
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Manager | Governance & Risk Consulting | Melbourne
KPMG —Melbourne VIC
- Full-time
- Financial services
- Leadership
- Parental leave
Senior Compliance & Policy Manager
AEMG —Surrey Hills VIC
- Writing skills
- Master's degree
- Communication skills
RTO Compliance Manager - MCIE
Earn & Learn —Melbourne VIC
- $70,000 - $90,000 a year
Manager Advice Risk & Compliance
Colonial First State —Hawthorn East VIC
- Full-time
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8d
Quality & Accreditation Manager
Access Telehealth —Heatherton VIC
- Full-time
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15h
NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
Project Manager - Operational Planning
Forensicare Careers —Fairfield VIC
- $148,522 a year
- Full-time
- Hospital experience
6d
Corporate Education Manager
Monash University —Caulfield VIC
- $145,062 - $153,976 a year
- Full-time
- Hybrid work
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9d
Performance & Transformation Manager
ISS —Melbourne VIC
- Full-time
- Data analysis skills
- Leadership
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Continuous Improvement Lead role
Acciona —Melbourne VIC
- Bachelor's degree
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Financial Crime Learning Manager
ANZ Banking Group —Melbourne VIC
- Leadership
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8d
Senior Business Operations Manager - Risk, Ethics, Advocacy & Legal (12 month Contract)
Xero —Hawthorn VIC
- Full-time
- Hybrid work
- Management
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8d
Team Manager - Dispute Resolution & Credit Specialists
ANZ Banking Group —Docklands VIC
- Full-time
- Writing skills
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IT Change, Release & Implementation Manager
AMP Limited —Melbourne VIC
- Full-time
- DevOps
UKG Test Manager
Tata Consultancy Services —Melbourne VIC
14d

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Complaints Governance & Initiatives Manager

Insurance Australia Group -
Melbourne VIC

Apply Now

Job Details

Full-time
6 days ago

Benefits

Health insurance
Annual leave
Work from home
Insurance services

Qualifications

Financial services
Communication skills

Full Job Description

At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Help strengthen complaints governance and lift standards across our intermediated business at IAG.As the Complaints Governance& Initiatives Manager, youll lead enterprise level complaints governance across our insurance operations, ensuring strong alignment with regulatory expectations and internal frameworks. Youll work closely with senior leaders and key partners to interpret complaint trends, emerging risks and regulatory insights, translating them into practical actions that improve processes and support strong business outcomes. This is a newly created role, providing expert guidance, high quality reporting and constructive challenge, while driving continuous improvement for iconic brands such as WFI and CGU.This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney) or Naarm (Melbourne).

What You'll Do

Lead and embed effective complaints governance frameworks aligned to internal policy and Australian regulatory requirements. Analyse complaint trends and systemic issues to deliver clear insights that inform decision making and process uplift. Partner with senior leaders across risk, legal, customer and data teams to influence complaints practices and outcomes. Deliver high quality reporting, briefings and insights for executive, risk and governance forums. Support regulatory readiness and engagement through strong governance, documentation and audit trails. Drive continuous improvement initiatives, including procedural uplift, control enhancements and remediation activity.

What You'll Bring

Extensive experience in complaints governance, risk, compliance or regulatory roles within financial services or insurance. Strong understanding of the Australian regulatory environment, including RG 271, AFCA and systemic issue management. Proven ability to distil complex information into clear insights and practical actions. Confidence influencing senior stakeholders across large, complex organisations. Experience leading governance uplift, process improvement or change initiatives. Clear, confident communication skills with strong executive level reporting capability.

What We Offer

Boosted superannuation with 13% as standard. 20 days annual leave + 5 days MyLeave (extra leave for whats important to you). Work from home and many more flexibility options with myFlex. Up to 50% off personal insurance, including home and motor insurance. Partner discounts on private health insurance, tech& appliances, and many more. Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.*employment type eligibility criteria apply

Applications close: Thurdsay 11 June 2026 11:59PM AEST

Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Apply Now

Refine Your Search

quality governance compliance manager jobs in melbourne, vic

Complaints Governance & Initiatives Manager

Manager, Higher Education Governance

Manager - Quality Risk & Compliance

Manager - Quality Risk & Compliance

Quality & Compliance Manager

Manager | Governance & Risk Consulting | Melbourne

Senior Compliance & Policy Manager

RTO Compliance Manager - MCIE

Manager Advice Risk & Compliance

Quality & Accreditation Manager

NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!

Project Manager - Operational Planning

Corporate Education Manager

Performance & Transformation Manager

Continuous Improvement Lead role

Financial Crime Learning Manager

Senior Business Operations Manager - Risk, Ethics, Advocacy & Legal (12 month Contract)

Team Manager - Dispute Resolution & Credit Specialists

IT Change, Release & Implementation Manager

UKG Test Manager

I want to receive the latest job alert for quality governance compliance manager in melbourne, vic

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