In-Demand patient access specialist Jobs in melbourne, vic

Transfusion Ambassador
Abbott Laboratories —Doncaster VIC
- Full-time
- Engineering
Applications Specialist - Mammography
Siemens Healthineers —Melbourne VIC
- Full-time
1d
Pharma Specialist Rep (PJP) - Immuno/Nephro - VIC/TAS/SA - 12 Months Max Term Contract
Roche —Melbourne VIC
- Contract
- Bachelor's degree
- No degree
- Business
12d
Product Specialist – Ion Endoluminal Robotic Bronchoscopy VIC/SA
Device Technologies Australia —Melbourne VIC
- Full-time
- Communication skills
- Nursing
Casual Morphologist
The Royal Melbourne Hospital —Parkville VIC
- Weekend availability
- Blood sampling
- Bachelor's degree
9d
Patient Access Officer
OHV —Carlton VIC
- $58,643 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Commuter assistance
- Employee assistance program
7d
Clerical Lead
Austin Health —Heidelberg VIC
- Full-time
- Computer skills
- Health insurance
1d
Sales and Mapping Specialist, Affera
Medtronic —Richmond VIC
- Full-time
- Sales
- Senior Secondary Certificate of Education
- Bachelor's degree
Clinical Sample Specialist - Biospecimen Operations
LabConnect, LLC —Port Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick Apply
SBT Implementer (ES Level 1-2) Behaviour Support
Government schools —Melbourne VIC
- Part-time
- Supervising experience
- Communication skills
6d
Allied Health Assistant - Allied Health
Monash Health —Heatherton VIC
- Full-time
Implementation Manager
The Royal Melbourne Hospital —Melbourne VIC
- $60,000 - $75,000 a year
- Part-time
- Presentation skills
- Annual leave
14d
Key Account Specialist
Olympus Australia —Melbourne VIC
- Full-time
- CRM software
- Sales
- Salesforce
- Work from home
- Employee assistance program
Specialist Clinics Administrator
Austin Health —Heidelberg VIC
- Computer skills
- Health insurance
2d
Casual Administration Officer | Correctional Health
St Vincent's Health Australia —Melbourne Western Suburbs VIC
- $58,442.80 - $64,610.00 a year
- Senior Secondary Certificate of Education
- Organisational skills
- Computer skills
- Free parking
22h
Clinical Excellence Partner
Royal Children's Hospital —Melbourne VIC
- $111,103.20 - $121,274.40 a year
- 8 hour shift
- Leadership
- Employee assistance program
- Gym membership
2d
Territory Manager, CSD Reprocessing Consumables (VIC)
Steris —Melbourne VIC
- Full-time
- Sales
- Salesforce
- Microsoft Office
Site Activation Specialist 1
IQVIA —Melbourne VIC
- Full-time
- Patient monitoring
- Research
- Bachelor's degree
Administrative Assistant
Austin Health —Heidelberg VIC
- Full-time
- Customer service
- Communication skills
- Health insurance
2d
Consumer Engagement Officer
Royal Children's Hospital —Melbourne VIC
- $83,616 - $91,988 a year
- Part-time
- Microsoft Office
- No degree
- Patient care
- Employee assistance program
- Gym membership
9d

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Transfusion Ambassador

Abbott Laboratories -
Doncaster VIC

Apply Now

Job Details

Full-time

Qualifications

Engineering
Technical support

Full Job Description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Abbott Transfusion Medicine is a global leader in in vitro diagnostics, providing a broad range of innovative instruments, systems and assays for blood centres worldwide. Our solutions support the screening of donated blood and patient samples, helping ensure the safety, quality and availability of blood products.

Working at Abbott

At Abbott, you can do work that matters, grow and learn, care for yourself and your family, and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of
A company recognised as a great place to work in dozens of countries and named one of the most admired companies in the world by Fortune
A workplace recognised for diversity and inclusion, supporting working mothers, female executives, and scientists

Overview

We are seeking a Transfusion Medicine Ambassador to support a key customer site in Victoria, working in close partnership with an experienced peer to deliver exceptional technical support and customer outcomes. This is a site-based, highly collaborative role, where success is driven by teamwork, shared accountability, and a strong customer focus across one of our most strategically important accounts. This is primarily a technical, site-based role focused on system performance, service delivery, and customer partnership, complemented by a contribution to commercial outcomes.

In partnership with your colleague, you will leverage deep technical expertise, trusted product knowledge, and strong commercial judgement to effectively manage workflows and build enduring relationships across the customer environment and Abbott network. By combining structured problem solving with clear, confident communication, you will drive system performance, elevate the customer experience, and contribute to continuous improvement within a highly regulated setting.

Key Responsibilities

Act as the on-site technical ambassador for Abbott Transfusion Medicine solutions (Alinity, automation, and software), ensuring optimal system performance
Build and maintain strong, trusted relationships through clear and proactive communication with key stakeholders
Provide hands-on technical support, maintenance, and advanced troubleshooting across instrumentation and automation systems
Lead root cause analysis and issue resolution, ensuring accurate and compliant documentation (GMP/TGA aligned)
Partner with a peer Ambassador to support site performance, service delivery, and continuous improvement
Collaborate cross-functionally to ensure coordinated, efficient, and high-quality service delivery
Maintain high standards in inventory management, stock control, and service workflows
Ensure full compliance with corporate governance, quality, and regulatory standards
Support business reviews, service KPI tracking, and continuous improvement initiatives
Contribute to territory sales targets and support growth in instrument and consumable adoption
Identify and support new business opportunities within the existing customer environment
Deliver product demonstrations, training, and customer education

About You

You are a technically credible, customer-focused professional who thrives in a structured, site-based environment and enjoys working collaboratively to solve complex problems.

You bring:

A degree in Science, Biomedical Science, Engineering, or related field
Experience in diagnostics, transfusion medicine, or laboratory environments
Strong technical troubleshooting skills with attention to detail
The ability to communicate complex technical issues clearly and confidently
Experience working within regulated environments (GMP, quality systems)
A proactive and organised approach, with strong follow-through
The ability to work collaboratively while managing your own responsibilities
Resilience in managing complex customer needs and competing priorities

Working Environment

Site-based role in Victoria, working alongside a peer Ambassador
~25% travel (including occasional interstate and international travel)
Reporting to the Country Manager, with support from a national team of ambassadors and senior specialists

Apply Now

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About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow and learn, care for yourself and your family, and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of

A company recognised as a great place to work in dozens of countries and named one of the most admired companies in the world by Fortune

A workplace recognised for diversity and inclusion, supporting working mothers, female executives, and scientists

Overview

Key Responsibilities

Act as the on-site technical ambassador for Abbott Transfusion Medicine solutions (Alinity, automation, and software), ensuring optimal system performance

Build and maintain strong, trusted relationships through clear and proactive communication with key stakeholders

Provide hands-on technical support, maintenance, and advanced troubleshooting across instrumentation and automation systems

Lead root cause analysis and issue resolution, ensuring accurate and compliant documentation (GMP/TGA aligned)

Partner with a peer Ambassador to support site performance, service delivery, and continuous improvement

Collaborate cross-functionally to ensure coordinated, efficient, and high-quality service delivery

Maintain high standards in inventory management, stock control, and service workflows

Ensure full compliance with corporate governance, quality, and regulatory standards

Support business reviews, service KPI tracking, and continuous improvement initiatives

Contribute to territory sales targets and support growth in instrument and consumable adoption

Identify and support new business opportunities within the existing customer environment

Deliver product demonstrations, training, and customer education

About You

You are a technically credible, customer-focused professional who thrives in a structured, site-based environment and enjoys working collaboratively to solve complex problems.

You bring:

A degree in Science, Biomedical Science, Engineering, or related field

Experience in diagnostics, transfusion medicine, or laboratory environments

Strong technical troubleshooting skills with attention to detail

The ability to communicate complex technical issues clearly and confidently

Experience working within regulated environments (GMP, quality systems)

A proactive and organised approach, with strong follow-through

The ability to work collaboratively while managing your own responsibilities

Resilience in managing complex customer needs and competing priorities

Working Environment

Site-based role in Victoria, working alongside a peer Ambassador

~25% travel (including occasional interstate and international travel)

Reporting to the Country Manager, with support from a national team of ambassadors and senior specialists