In-Demand No customer interaction Jobs in Melbourne, Vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- $30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
5d
Casual Sales Assistant - Melbourne Central
AllKinds —Melbourne VIC
- Management
- Sales
- Customer service
- Employee assistance program
- Referral program
12d
Sales Assistant - Prahran
Ghanda Clothing —South Yarra VIC
- Public holidays
- Hospitality
- POS
Retail Sales Assistant - Sports Clothing
Tennis Only —Richmond VIC
- Part-time
- Customer service
- Merchandising
- Warehouse
- Annual leave
- Employee discount
Customer Service and Administration Agent
Probe CX —Melbourne VIC
- Full-time
- Paid training
10d
In Store Team Member - FLEMINGTON
Domino’s Pizza —Flemington VIC
- Overtime
- Customer service
- No experience needed
- Employee discount
Quick Apply
Sales Assistant - Northland (Preston)
Ghanda Clothing —Preston VIC
- Public holidays
- Hospitality
- POS
E-bike Delivery Driver - ST KILDA
Domino’s Pizza —St Kilda VIC
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
Sales Assistant - Chadstone (Malvern East)
Ghanda Clothing —Malvern East VIC
- Public holidays
- Hospitality
- POS
5d
Customer Service Representative
Probe CX —Melbourne VIC
- Part-time
- Hybrid work
- CRM software
- English
- Research
11d
Customer Implementation Associate (software/SaaS)
Fresho —South Melbourne VIC
- $67,500 - $72,500 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Warehouse
- Annual leave
- Work from home
11d
In Store Team Member - ESSENDON
Domino’s Pizza —Essendon VIC
- Overtime
- Customer service
- No experience needed
- Employee discount
Quick Apply
Customer Relations Agent
Veriu —Melbourne VIC
- $65,955.50 a year
- Full-time
- Sales
- Customer service
- Front desk
- Health insurance
- Employee assistance program
In Store Team Member - ST KILDA
Domino’s Pizza —St Kilda VIC
- Overtime
- Customer service
- No experience needed
- Employee discount
Quick Apply
Customer Experience Specialist
Asahi Beverages —Melbourne VIC
- Full-time
- Customer service
- Salesforce
- Data entry
5d
Sales Consultant | Essendon Club (full-time)
Goodlife Health Clubs —Essendon VIC
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Quick Apply
Customer Service Consultant
Probe CX —Melbourne VIC
- Full-time
- In-person
- Paid training
10d
Delivery Driver - ELIZABETH ST
Domino’s Pizza —Melbourne VIC
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
In Store Team Member - SYDENHAM
Domino’s Pizza —Sydenham VIC
- Overtime
- Customer service
- No experience needed
- Employee discount
9d
Customer Service Agent - Hardship
Probe CX —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time
$30.27 an hour
5 days ago

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

no customer interaction jobs in melbourne, vic

Customer Contact Officer

Casual Sales Assistant - Melbourne Central

Sales Assistant - Prahran

Retail Sales Assistant - Sports Clothing

Customer Service and Administration Agent

In Store Team Member - FLEMINGTON

Sales Assistant - Northland (Preston)

E-bike Delivery Driver - ST KILDA

Sales Assistant - Chadstone (Malvern East)

Customer Service Representative

Customer Implementation Associate (software/SaaS)

In Store Team Member - ESSENDON

Customer Relations Agent

In Store Team Member - ST KILDA

Customer Experience Specialist

Sales Consultant | Essendon Club (full-time)

Customer Service Consultant

Delivery Driver - ELIZABETH ST

In Store Team Member - SYDENHAM

Customer Service Agent - Hardship

I want to receive the latest job alert for no customer interaction in melbourne, vic

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