In-Demand Network field technician Jobs in Melbourne, Vic

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
12d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Field Installer Repairer - Melbourne
Telstra —Melbourne VIC
- 8 hour shift
- Parental leave
Field Installer Repairer - Melbourne
Telstra Business Technology Centre Perth South —Melbourne VIC
- 8 hour shift
- Parental leave
Customer Field Technician I Melbourne Metro
NBN Co —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
Field Service Technician
Adaptalift Group —Truganina VIC
- Overtime
- Mechanic experience
- Sales
- Communication skills
- Fuel discount
Quick Apply
Part Time - Field Computer/IT Technician
ITSOFT —Melbourne VIC
- Up to $25 an hour
- Part-time
- Sales
- Employee discount
Quick Apply
Senior Field Technician I Wagga Wagga
NBN Co —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
Data Center Inventory & Asset Technician Manager (DIAM)
Microsoft —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Senior Field Technician I Benalla
NBN Co —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
Senior Field Technician I Horsham
NBN Co —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Technician - Port Solutions (Electrical)
Konecranes —Melbourne VIC
- $58 - $68 an hour
- Overtime
- Electrical experience
- Communication skills
Quick Apply
Distribution Network Technician - Power Quality
Zinfra —Broadmeadows VIC
- Engineering
Building Management Systems Operator- Expression of Interest
ISS —Melbourne VIC
- 12 hour shift
- Customer service
- Microsoft Office
- Electrical experience
Radio Technician
CSE Global —Port Melbourne VIC
- Full-time
Quick Apply
VIC Field Engineers Team Leader
St Vincent's Health Australia —Melbourne VIC
- Weekend availability
- Education
- Communication skills
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
10d
Field Service Technician - Agricultural Diesel Mechanic
CLAAS Harvest Centre —Melbourne VIC
- $45 - $50 an hour
- Overtime
- Schematics
- Customer service
- Communication skills
Service Technician
Peacock Group —Oakleigh VIC
- Full-time
- Hybrid work
- Parental leave
- Employee assistance program
Quick Apply

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Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
12 days ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

network field technician jobs in melbourne, vic

Technical & Network Support Technician

ICT System and Field Technician

Field Installer Repairer - Melbourne

Field Installer Repairer - Melbourne

Customer Field Technician I Melbourne Metro

Field Service Technician

Part Time - Field Computer/IT Technician

Senior Field Technician I Wagga Wagga

Data Center Inventory & Asset Technician Manager (DIAM)

Senior Field Technician I Benalla

Senior Field Technician I Horsham

Data Center IT Support Engineer, MEL - DCO

Technician - Port Solutions (Electrical)

Distribution Network Technician - Power Quality

Building Management Systems Operator- Expression of Interest

Radio Technician

VIC Field Engineers Team Leader

Level 2 IT Support Team Leader

Field Service Technician - Agricultural Diesel Mechanic

Service Technician

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