In-Demand Junior maker Jobs in Melbourne, Vic

Customer Service Representative
Caterpillar —Tullamarine VIC
- Full-time
- Management
- Customer service
- Bachelor's degree
- Health insurance
- Parental leave
3d
Consultant
Circana Australia —Melbourne VIC
- Hybrid work
- Sales
- Marketing
- Bachelor's degree
Quick Apply
6d
Senior Client Advisor - Crown
Louis Vuitton —Melbourne VIC
- Full-time
- Management
- Sales
- Manufacturing
Staff Data Engineer
Latitude Financial Services —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Computer Science
- SQL
- Work from home
2h
Principal Consultant - Emissions and Climate
ERM Group —Melbourne VIC
- Full-time
- Management
- Writing skills
- Master's degree
Marketing Campaign Executive
.id consulting —Collingwood VIC
- Microsoft Excel
- Salesforce
- Data analysis skills
- Parental leave
Principal Consultant – Sustainability Strategy, Implementation & Disclosure
ERM Group —Melbourne VIC
- Full-time
- Management
- Writing skills
- Business development
Account Executive (SMB)
Zeller —Melbourne VIC
- $75,000 - $80,000 a year
- Full-time
- CRM software
- Google Suite
- Office
- Parental leave
Associate Director or Director, Capital Asset Advisory Services, Plant & Machinery Valuations
Alvarez & Marsal —Melbourne VIC
- AI
Manager, Commercial Finance
Bain & Company Inc —Melbourne VIC
- Full-time
- Finance
- Master's degree
- Education
Manager, Commercial Finance
Bain & Co. —Melbourne VIC
- Full-time
- Finance
- Master's degree
- Education
Quick Apply
Account Executive, Enterprise - Retail
Dayforce —Melbourne VIC
- Full-time
- Sales
- ERP systems
- Business development
Quick Apply
Director, Accounting Advisory
FTI Consulting —Melbourne VIC
- $125,000 - $160,000 a year
- Management
- Writing skills
- Microsoft Office
- On-the-job training
Senior Business Development Manager ANZ
PEOPLECERT —Melbourne VIC
- Remote
- Sales
- Master's degree
- Business development
Quick Apply
8d
Credit & Operations Manager (Structured Finance)
Caterpillar —Tullamarine VIC
- Full-time
- Finance
- Analysis skills
- Financial services
- Health insurance
- Parental leave
3d
Infrastructure & Capital Projects – Manager / Senior Manager - Operational and Enterprise Risk Management
Alvarez & Marsal —Melbourne VIC
- Finance
- Master's degree
- Administrative experience
- On-the-job training
6d
Senior / Principal Process Engineer (Wastewater)
Stantec —Melbourne VIC
- Part-time
- Employee assistance program
Senior Dealer Credit Analyst - Hybrid
Nissan —Mulgrave VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Financial services
Manager - Corporate Tax, Private Clients
EY —Melbourne VIC
- Recruiting
- Parental leave
Sr. Solutions Architect
Databricks —Melbourne VIC
- AI
Quick Apply

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Customer Service Representative

Caterpillar -
Tullamarine VIC

Apply Now

Job Details

Full-time
3 days ago

Benefits

Health insurance
Parental leave
Employee discount
Insurance services
On-site parking

Qualifications

Management
Customer service
Bachelor's degree

Full Job Description

Career Area:

Finance

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Us

Caterpillar Financial is Caterpillar's wholly owned captive finance company, headquartered in Nashville, Tennessee. Our mission is to solve our customers’ toughest challenges. Caterpillar Mining Finance is a global team within the Structured Finance business unit of Cat Financial and is responsible for facilitating the mining equipment financing requirements of Caterpillar’s Resource Industry customers through the use of structured equipment finance and corporate debt facilities. Customers include global mining houses, mining services providers and junior/startup mining companies.

About the Position

The role of the Customer Services Representative provides first line of support for customer enquiries, coordinates responses and assists in resolving issues.

Responsibilities

Addresses and resolves customer concerns and enquiries. Ensures all customer communication is clearly documented.
Facilitates daily banking and cash application.
Identifies issues and determines appropriate course of action for effective resolution.
Executes standard customer service processes. Maintains customer accounts and relationships.
Oversees the preparation and analysis of monthly portfolio reports, ensuring accuracy and insightful data presentation.
Collaborates with Account Managers and customers to provide timely resolution of past due accounts, end of lease processing and customer requests while providing world-class customer service.

Key Skills Required:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customised customer solutions.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
Listening: Knowledge of effective listening issues and techniques; ability to gather, clarify, and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker.
Problem Solving: Knowledge of approaches, tools, techniques for recognising, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Qualifications and Experience:

University degree or equivalent experience desired
Minimum of 5 years working in a similar role
Finance industry experience desired but not essential

Additional Information:

Sponsorship is not available
Working environment - 5 days in office

Employee Benefits

Competitive Salary
Includes an attractive bonus structure and employee share program.

Parental Leave
Generous policy with flexibility to take leave at full or half pay.

Diversity & Inclusion
Caterpillar is committed to equal opportunity and equal outcome, fostering a diverse and inclusive workplace.

Staff Discounts
Enjoy discounts across health insurance, shopping, food, wellbeing, and travel.

Global Career Opportunities
As a global company, Caterpillar offers international career paths, along with training and development programs.

Free Onsite Parking
Convenient and cost-saving onsite parking available for all employees.

How to Apply:

If you are looking for a challenging and rewarding career as part of the Caterpillar team, apply today via Caterpillar Careers.

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates:

August 31, 2026 - September 11, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

Apply Now

Refine Your Search

junior maker jobs in melbourne, vic

Customer Service Representative

Consultant

Senior Client Advisor - Crown

Staff Data Engineer

Principal Consultant - Emissions and Climate

Marketing Campaign Executive

Principal Consultant – Sustainability Strategy, Implementation & Disclosure

Account Executive (SMB)

Associate Director or Director, Capital Asset Advisory Services, Plant & Machinery Valuations

Manager, Commercial Finance

Manager, Commercial Finance

Account Executive, Enterprise - Retail

Director, Accounting Advisory

Senior Business Development Manager ANZ

Credit & Operations Manager (Structured Finance)

Infrastructure & Capital Projects – Manager / Senior Manager - Operational and Enterprise Risk Management

Senior / Principal Process Engineer (Wastewater)

Senior Dealer Credit Analyst - Hybrid

Manager - Corporate Tax, Private Clients

Sr. Solutions Architect

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