In-Demand Customer support & client services occupations Jobs in Melbourne, Vic

Case Officer - Multiple Roles
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Administrative experience
- Case management
- Organisational skills
- Health insurance
1d
NDIS Administration Coordinator
Victorian Government —Melbourne Western Suburbs VIC
- $87,003.00 - $96,181.28 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Front desk
- Employee assistance program
9d
Recruitment Support Administrator
Victorian Government —Melbourne VIC
- $62,104 - $70,930 a year
- Full-time
- Administrative experience
- Data entry
- Office experience
8d
Linen Services Coordinator
Victorian Government —Melbourne Western Suburbs VIC
- $87,003.00 - $96,181.28 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Leadership
- Employee assistance program
1d
Manager, Operations
Victorian Government —Melbourne VIC
- $131,154 - $155,000 a year
- Part-time
- Hybrid work
- Leadership
- Commuter assistance
- Work from home
7d
Business Support Officer, SS CCS Workplace Services
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Part-time
- Recruiting
- Negotiation
8d
Attendance Officer
Victorian Government —Melbourne VIC
- Full-time
- Google Suite
- Microsoft Office
- Front desk
3d
Principal Adviser, Workplace Relations and Integrity Services
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Case management
11d
Fleet & CarPool Assistant
Victorian Government —Melbourne VIC
- $62,104 - $79,753 a year
- Full-time
- In-person
- Communication skills
- Fuel card
11d
Technology Officer - Systems Support
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- SharePoint
- Communication skills
3d
Business Systems Officer
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Customer service
- SharePoint
- Communication skills
2d
Sales and Marketing Manager
SMARTT SALES PTY LTD T/A SMART UPGRADES —Hoppers Crossing VIC
- $110,000 a year
- Full-time
- Management
- Sales
- No degree
Quick Apply
20h
Unit Leader
Victorian Government —Melbourne Northern Suburbs VIC
- $131,325 - $144,993 a year
- Full-time
- Laboratory
- Communication skills
3d
Project Manager
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
2d
Senior Project Officer
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Engineering
- Maintenance
- Construction experience
10d
Rehabilitation Consultant - Occupational Therapist
WorkFocus Australia —Melbourne VIC
- Full-time
- Hybrid work
- Parental leave
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

NDIS Administration Coordinator
Victorian Government —Melbourne Western Suburbs VIC
Enjoy the convenience of an on-site retail precinct, featuring a range of shops, cafés, and food outlets (retail discounts & more).
$87,003.00 - $96,181.28 a year
9d
Support Coordinator
Permalink Support Services —Heatherton VIC
Minimum 1 years' experience working within the disability, community services, health, or aged care sector. Support Coordinator is one of the highest-ranking…
$40.23 an hour
Quick Apply

I want to receive the latest job alert for customer support & client services occupations in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near melbourne, vic

Project Manager jobs in Melbourne VIC

Operations Manager jobs in Melbourne VIC

Service Advisor jobs in Melbourne VIC

Occupational Therapist jobs in Melbourne VIC

Recruiter jobs in Melbourne VIC

Project Officer jobs in Melbourne VIC

Customer Service Officer jobs in Neerabup Wa

Attendance Officer jobs in Sydney Nsw

Chief Information Officer Mining jobs in Brisbane Qld

Learning Support Officer Catholic School jobs in Victoria

Project Manager jobs in Brisbane Qld

Childcare Centre Manager jobs in Sydney Nsw

Project Manager jobs in Perth Wa

Team Manager jobs in Wangaratta Vic

Project Manager jobs in Sunshine Coast Qld

Motel Manager jobs in Queensland

Project Manager jobs in Remote

Administrative Coordinator jobs in Derby Wa

Administrative Coordinator jobs in Manly Nsw

Casual Administrative jobs in Greater Adelaide Sa

Case Officer - Multiple Roles

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$81,496 - $90,227 a year
1 day ago

Benefits

Health insurance

Qualifications

Administrative experience
Case management
Organisational skills
Communication skills

Full Job Description

Overview

Work Type: Fixed-term - Full-time

Salary: $81,496 - $90,227

Grade: VPS 3

Occupation: Administration

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/C0137AND18ORS

An opportunity to showcase your case management experience with multiple opportunities available on a fixed term basis
Join highly collaborative teams with a strong purpose for supporting the delivery of important services for the Victorian community
Career development opportunities available

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

VCAT

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including residential tenancies, planning and environment disputes, consumer and building matters, guardianship and administration, professional regulation and human rights. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

Current Opportunities

We have multiple roles available across two divisions at VCAT:

Supported-Decision Making Practice Area (Guardianship and Administration)

The Supported Decision-Making Practice Area supports VCAT's work in protecting the rights, interests and wellbeing of adults who may be unable to make certain personal, lifestyle or medical decisions independently. The Practice Area manages applications and case processes that support the Tribunal in making fair, timely and informed decisions about guardianship, while ensuring matters are progressed in accordance with legislation and procedural requirements.

Consumer and Business Disputes (CBD) Practice Area

The Consumer and Business Disputes (CBD) Practice Area manages disputes about the buying or selling of goods or services between consumers and traders. Sitting within the Consumer Division of VCAT, the CBD provides an accessible and cost efficient way for the public to resolve these issues, with many people representing themselves. Our case officers play a large part in managing these cases, guiding users through the process, and supporting fair and efficient outcomes and responding to enquiries from our users.

About the Roles

The Case Officer is a key administrative role supporting VCAT's day-to-day case management functions by ensuring matters are progressed efficiently, comply with legislative and procedural requirements and are hearing ready.

You will be responsible for:

case managing matters presenting at the Tribunal, ensuring appropriate screening for jurisdictional and procedural requirements in accordance with relevant legislation and policy
coordinating case preparation activities ensuring required documentation is received and filed with the Tribunal in a timely manner
liaising with parties, legal representatives, external stakeholders and internal teams to facilitate timely progression of matters
maintaining accurate, complete and up-to-date case information and record keeping within the case management system
providing administrative support for hearings including administering oaths or affirmations, managing documentary evidence, supporting Members with administrative tasks and maintaining accurate record keeping

* Multiple fixed term opportunities available until 30 June 2027 *

About You

The ideal candidate will have experience in case management claims management, complaints handling, legal administration, customer advocacy or similar administrative roles where accuracy, attention to detail and client service are critical.

We welcome applications from candidates across a range of sectors including insurance, legal services, worker's compensation, financial services, healthcare, government, and other regulatory environments.

You will bring:

Experience managing cases, claims, complaints, enquiries or client matters, ensuring accurate records are maintained and outcomes are delivered within required timeframes
Proven experience providing high-level administrative support to a diverse range of stakeholders, with strong attention to detail and a high degree of accuracy
Excellent document review skills, including the ability to identify inconsistencies and implement appropriate corrective actions
The ability to exercise sound judgement and apply policies, procedures and guidelines to support decision-making
Strong organisational skills, with the ability to manage competing priorities and adapt to changing business needs
A demonstrated commitment to delivering exceptional customer service and contributing to continuous improvement initiatives
The ability to work collaboratively within a team environment, supported by strong interpersonal and communication skills

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

a short cover letter outlining your preference for division and reasons for that preference
resume

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.

Applications close Monday 31 August 2026 at 11.59pm

Posted

21 August 2026

Apply Now

Refine Your Search

customer support & client services occupations jobs in melbourne, vic

Case Officer - Multiple Roles

NDIS Administration Coordinator

Recruitment Support Administrator

Linen Services Coordinator

Manager, Operations

Business Support Officer, SS CCS Workplace Services

Attendance Officer

Principal Adviser, Workplace Relations and Integrity Services

Fleet & CarPool Assistant

Technology Officer - Systems Support

Business Systems Officer

Sales and Marketing Manager

Unit Leader

Project Manager

Senior Project Officer

Rehabilitation Consultant - Occupational Therapist

More jobs to discover

I want to receive the latest job alert for customer support & client services occupations in melbourne, vic

Explore jobs in more locations

Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected