In-Demand Customer support & client services Jobs in Melbourne, Vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
NDIS Support Coordinator
Sunshine Mentoring Services —Melbourne VIC
- $55 - $75 an hour
- Part-time
- Bilingual
- Customer service
- Microsoft Office
Quick Apply
8d
Customer Support Specialist - MasterCare/ Global Health
MASTER CARE/ GLOBAL HEALTH —Melbourne VIC
- From $5,000 a month
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Health insurance
- Life insurance
Quick Apply
9h
Client Services Officer
Ticketebo —Cheltenham VIC
- $60,000 - $75,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
1d
Customer Service - Storage assistant
Dallas Group Self Storage Pty Ltd —Heidelberg Heights VIC
- $14,560 - $18,000 a year
- Customer service
- Forklift
- Computer skills
Quick Apply
14d
Customer Support / Success Associate – AutoGrab
AutoGrab —Melbourne VIC
- From $6,500 a month
- Full-time
- CRM software
- Sales
- Customer service
- Dental insurance
- Parental leave
Quick Apply
6d
Client Advisor- Bulleen
Amplifon —Bulleen VIC
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
9h
Client Services Administrator
Royal Eagle Security Services —Port Melbourne VIC
- $49,998.54 - $70,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick Apply
Administrative Support Officer - Enrolment & Engagement
AMES Australia —Melbourne VIC
- $62,501 a year
- Part-time
- Customer service
- Administrative experience
- Business Administration
- Employee assistance program
- Employee discount
18h
Tier 3 Customer Support Agent (SaaS Helpdesk)
Fastmail —Melbourne VIC
- $111,623 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
Quick Apply
Client Advisor - Camberwell
Amplifon —Camberwell VIC
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
8d
Event Staff
Ausfamous —Melbourne VIC
- $24.95 - $31.67 an hour
- Part-time
- In-person
- Communication skills
Quick Apply
Customer Service Associate
Computershare —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Data entry
- Employee stock purchase plan
- Work from home
13d
Retail Merchandiser
BIG Brand Influence Group —Fitzroy VIC
- $32.79 an hour
- Organisational skills
- Communication skills
Quick Apply
Sales Administration Officer
Nest Works Pty Ltd —Clayton South VIC
- $70,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick Apply
Digital Strategy Consultants (Technology & Digital Advantage) Melbourne or Sydney Based
Boston Consulting Group —Melbourne VIC
- Full-time
- Analysis skills
- Bachelor's degree
- AI
Customer Support Consultant - Guarding Services
Probe CX —Essendon Fields VIC
- Part-time
Client Support Coordinator
Maurice Blackburn —Melbourne VIC
- Part-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Gym membership
2d
Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
Scheduler
Nextt Group —Melbourne VIC
- $38.34 an hour
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Communication skills
Quick Apply

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customer support & client services jobs near melbourne, vic

Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer support & client services jobs in melbourne, vic

Customer Service Consultant | Port Melbourne

NDIS Support Coordinator

Customer Support Specialist - MasterCare/ Global Health

Client Services Officer

Customer Service - Storage assistant

Customer Support / Success Associate – AutoGrab

Client Advisor- Bulleen

Client Services Administrator

Administrative Support Officer - Enrolment & Engagement

Tier 3 Customer Support Agent (SaaS Helpdesk)

Client Advisor - Camberwell

Event Staff

Customer Service Associate

Retail Merchandiser

Sales Administration Officer

Digital Strategy Consultants (Technology & Digital Advantage) Melbourne or Sydney Based

Customer Support Consultant - Guarding Services

Client Support Coordinator

Case Manager & Case Management Associate - Expression of Interest

Scheduler

I want to receive the latest job alert for customer support & client services in melbourne, vic

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