In-Demand Customer experience & trade manager Jobs in Melbourne, Vic

Customer Experience & Trade Manager - Beauty
Myer —Docklands VIC
- Full-time
- Hybrid work
- Management
- Employee assistance program
- Gym membership
4d
Store Manager-Forest Hill
Amplifon —Forest Hill VIC
- Weekend availability
- Management
- Sales
- Customer service
- Employee assistance program
Quick Apply
Sales Manager / Business Development Manager – Food Manufacturing
Sun Health Foods Pty Ltd —Moorabbin VIC
- Part-time
- Sales
- ERP systems
- Microsoft Office
Quick Apply
3d
Assistant Manager
REXEL —Brooklyn VIC
- Full-time
- Construction
- Parental leave
Quick Apply
Services Operation Manager - Industrial Refrigeration
Johnson Controls —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
General Manager
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Communication skills
- Negotiation
Quick Apply
11d
National Pricing Coordinator - 6 Month FTC
Metcash —Truganina VIC
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
9d
Business Development Manager
Agro Foods Pty Ltd —Truganina VIC
- $70,000 - $90,000 a year
- CRM software
- Management
- Sales
- Travel reimbursement
Quick Apply
Store Manager-Doncaster East
Amplifon —Doncaster East VIC
- Weekend availability
- Management
- Sales
- Customer service
- Employee assistance program
Quick Apply
12d
Trade Counter Sales/ Warehouse Operator (Thomastown, VIC)
CSR —Thomastown VIC
- Overtime
- Parental leave
- Employee assistance program
Quick Apply
11d
Product Manager
Metcash —Heatherton VIC
- Product management
- Organisational skills
- Annual leave
- Parental leave
9d
Assistant Store Manager-Mill Park
Amplifon —Mill Park VIC
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Employee assistance program
Quick Apply
Assistant Store Manager-Doncaster
Amplifon —Doncaster East VIC
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Employee assistance program
Quick Apply
12d
Training and Business Development Manager
William Adams —Clayton VIC
- Leadership
- Communication skills
- Health insurance
Regional Warranty Manager
ABN Group —Melbourne VIC
- Full-time
- Leadership
- Communication skills
11d
The Athlete’s Foot Area Manager | Victoria
The Athletes Foot —Melbourne VIC
- Full-time
- Merchandising
- Office experience
Quick Apply
Property Services Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
GENERAL MANAGER, PEOPLE & CULTURE
SHK Asia Pacific —Melbourne VIC
- AI
Business Development Manager - Industrial Sales
Epson —Hawthorn East VIC
- Full-time
- Management
- Business development
- Presentation skills
- Employee discount
Quick Apply
Customer Relationship Managers
Motion Asia Pacific Services Pty Ltd —Sunshine West VIC
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
13d

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Customer Experience & Trade Manager - Beauty

Myer -
Docklands VIC

Apply Now

Job Details

Permanent | Full-time
4 days ago

Benefits

Employee assistance program
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Management
Category management

Full Job Description

Job no: 944881
Work type: Permanent / Full time
Location: Support Office - Docklands

About Myer Group

Myer Group brings together the iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. From our Myer Department stores to our fashion brands Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence — each bring its own legacy, united by a shared commitment to delivering exceptional experiences for our customers.

Myer is looking for a strategic and customer-obsessed Customer Experience & Trade Manager to join the Beauty team and transform how we trade, engage and inspire our customers.

You will own and deliver an integrated Customer Experience & Trade Plan—bringing together commercial levers, services, treatments, loyalty, gifting and partnerships into a seamless strategy that drives customer acquisition, engagement and retention.

About the role:

Develop and own the annual Customer Experience & Trade Plan aligned to category strategy
Drive the shift from a promotional model to an integrated, experience-led approach
Build and deliver a cohesive trading strategy across services, loyalty, gifting and partnerships
Define key seasonal and “always-on” moments to maximise engagement and sales
Embed a category-first mindset and partner with Category Managers and Buyers to align plans to growth opportunities
Identify gaps and create initiatives to increase relevance, customer engagement and commercial performance
Define how trade levers are deployed and establish clear frameworks, standards and measures for execution
Lead activation approaches, including test-and-learn initiatives in key stores
Influence cross-functional stakeholders and lead planning forums focused on customer and commercial outcomes
Use data, insights and market trends to optimise performance and continuously improve future plans

About you:

Experience in retail trading, category management or commercial strategy
A proven track record of delivering customer-led strategies beyond price and promotion
Strong commercial acumen with a focus on growth and customer outcomes
Experience integrating multiple levers (services, loyalty, events, digital, partnerships)
Excellent stakeholder management and influencing skills
The ability to translate ambiguity into clear, actionable plans
Confidence engaging and influencing senior stakeholders
An understanding of experience-led retail and transformation environments
Knowledge of loyalty programs and trade integration
Beauty category experience (highly regarded, but not essential)

Benefits to you:

We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.

Our team members enjoy a range of benefits including:

Team member discounts: Generous discounts in-store and online
Learning and development: Capability development workshops, succession planning, and internal career opportunities across Myer Group brands.
Flexible working: Lifestyle leave, flexible work hours and hybrid working is available for Store Support Office roles
Lifestyle benefits: Employee Assistance Program (EAP), volunteer leave, discounted health insurance, gym memberships and novated leasing for eligible employees.

Your future starts here — help shape what’s next at Myer Group.

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 28 Jun 2026 AUS Eastern Standard Time

Apply Now

Refine Your Search

customer experience & trade manager jobs in melbourne, vic

Customer Experience & Trade Manager - Beauty

Store Manager-Forest Hill

Sales Manager / Business Development Manager – Food Manufacturing

Assistant Manager

Services Operation Manager - Industrial Refrigeration

General Manager

National Pricing Coordinator - 6 Month FTC

Business Development Manager

Store Manager-Doncaster East

Trade Counter Sales/ Warehouse Operator (Thomastown, VIC)

Product Manager

Assistant Store Manager-Mill Park

Assistant Store Manager-Doncaster

Training and Business Development Manager

Regional Warranty Manager

The Athlete’s Foot Area Manager | Victoria

Property Services Manager

GENERAL MANAGER, PEOPLE & CULTURE

Business Development Manager - Industrial Sales

Customer Relationship Managers

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