In-Demand customer care manager Jobs in melbourne, vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Coordinator (Outside School Hours Care) in Deer Park
Kelly Club Australia Pty Ltd —Deer Park VIC
- $34 - $36 an hour
- Part-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
Service Coordinator | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
HR Coordinator & Office Manager
First Focus —Melbourne VIC
- $70,000 - $90,000 a year
- Part-time
- AI
Quick Apply
Assistant Manager role to fill at Anytime Fitness West Melbourne
Anytime Fitness —West Melbourne VIC
- $28 - $31 an hour
- Part-time
- Customer service
- First Aid Certification
- In-person
- Gym membership
Quick Apply
1d
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Customer Success Manager
Timescapes —Melbourne VIC
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Construction
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Customer Solutions Advisor - Part time - Melbourne Airport
Vodafone —Melbourne VIC
- Part-time
- Parental leave
10d
Key Account Manager - Personal Care
IXOM —East Melbourne VIC
- Office
- Business development
- Communication skills
Area Sea Logistics Customer Care Manager
Kuehne+Nagel —Melbourne VIC
- Customer service
- Analysis skills
- Communication skills
- Parental leave
- Employee discount
Assistant Store Manager | BONDS Outlet | South Wharf
Bonds —Melbourne VIC
- Full-time
- Parental leave
- Employee assistance program
Implementation Manager
Kinetic —Melbourne VIC
- $180,000 a year
- Presentation skills
- Organisational skills
Expression of Interest - Case Manager - Melbourne VIC
Allianz —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Administrative experience
Fruit Picker/Packer (Afternoon, part - time)
Natoora Ltd —Collingwood VIC
- $29.73 an hour
- Part-time
- Warehouse
- In-person
- Employee discount
- Referral program
Quick Apply
6d
Customer Care Coordinator
Hickory —Southbank VIC
- Customer service
- Microsoft Office
- Construction
- Parental leave
- Employee assistance program
Regional Manager - Shared Living | Regional Victoria & Melbourne
Aruma —Melbourne VIC
- Full-time
- Leadership
Cleaner Driver - Hygiene Service Technician | Doncaster
Rentokil Initial —Doncaster VIC
- $55,000 - $60,000 a year
- Full-time
- Customer service
- Cleaning
- Fuel card
- Employee assistance program
Quick Apply
13d
New Business Manager
Intelligen Group —Melbourne VIC
- $160,000 - $185,000 a year
- Full-time
- Hybrid work
- Business development
- AI
- Leadership
- Work from home
- Free food
Quick Apply
Clothing Sorter & Hanger - Brunswick
Savers Australia —Melbourne VIC
- Part-time
5d
The Athlete’s Foot Area Manager | Victoria
The Athletes Foot —Melbourne VIC
- Full-time
- Merchandising
- Office experience
Quick Apply

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customer care manager jobs near melbourne, vic

Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer care manager jobs in melbourne, vic

Customer Service Consultant | Port Melbourne

Coordinator (Outside School Hours Care) in Deer Park

Service Coordinator | Port Melbourne

HR Coordinator & Office Manager

Assistant Manager role to fill at Anytime Fitness West Melbourne

Service Desk Manager

Customer Success Manager

Customer Solutions Advisor - Part time - Melbourne Airport

Key Account Manager - Personal Care

Area Sea Logistics Customer Care Manager

Assistant Store Manager | BONDS Outlet | South Wharf

Implementation Manager

Expression of Interest - Case Manager - Melbourne VIC

Fruit Picker/Packer (Afternoon, part - time)

Customer Care Coordinator

Regional Manager - Shared Living | Regional Victoria & Melbourne

Cleaner Driver - Hygiene Service Technician | Doncaster

New Business Manager

Clothing Sorter & Hanger - Brunswick

The Athlete’s Foot Area Manager | Victoria

I want to receive the latest job alert for customer care manager in melbourne, vic

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