In-Demand Customer care assistant Jobs in Melbourne, Vic

Team Assistant, Bell & Bone
Pony Express —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick Apply
1h
Assistant Manager role to fill at Anytime Fitness West Melbourne
Anytime Fitness —West Melbourne VIC
- $28 - $31 an hour
- Part-time
- Customer service
- First Aid Certification
- In-person
- Gym membership
Quick Apply
2d
Assistant Store Manager | BONDS Outlet | South Wharf
Bonds —Melbourne VIC
- Full-time
- Parental leave
- Employee assistance program
DS Nursing Assistant
Australian Red Cross Lifeblood —Melbourne VIC
- From $33.12 an hour
- 8 hour shift
- Blood sampling
- Customer service
- Paid training
- Annual leave
Customer Assistant - Mildura
dusk —Melbourne VIC
- Employee assistance program
Casual Customer Assistant - Highpoint
dusk —Maribyrnong VIC
- Employee assistance program
Administration Assistant
Royal Melbourne Hospital —Melbourne VIC
- $74,438 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
2d
Customer Assistant - Doncaster
dusk —Doncaster VIC
- Employee assistance program
7d
Casual Sales Assistant | BONDS Outlet | Spencer Street
Bonds —Docklands VIC
- Weekend availability
- Communication skills
- Employee assistance program
- Referral program
AUS The Athlete's Foot Sales Assistant - Expression of Interest
The Athletes Foot —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Customer Assistant - Watergardens
dusk —Watergardens VIC
- Employee assistance program
Part Time Sales Assistant | BRAS N THINGS | Myer Chadstone
Bras N Things —Chadstone VIC
- Part-time
- Employee assistance program
- Gym membership
AUS Platypus Sales Assistant - Expression of Interest
Platypus —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Food Services Assistant
Melbourne Private Hospital —Melbourne VIC
- $26 - $28 an hour
- Communication skills
- Time management
Shop Assistant, MCG Merchandise
Delaware North —East Melbourne VIC
- Sales
- Customer service
Catering Assistant
Compass Group Australia —Parkville VIC
- $25.86 an hour
- Part-time
- Communication skills
- Employee assistance program
Part Time Stock Assistant | BONDS Outlet | Moorabbin
Bonds —Moorabbin Airport VIC
- Part-time
- Employee assistance program
- Referral program
11d
Administration Assistant
Kinetic —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
6d
Personal Care Assistant
St Vincent's Health Australia —Melbourne Western Suburbs VIC
- Part-time
- Customer service
- Care plans
- Communication skills
- Employee assistance program
3d
Food Services Assistant
Knox Private Hospital —Melbourne VIC
- $25.70 an hour
- Weekend availability
- Communication skills
- Hospital experience
- Time management

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Team Assistant, Bell & Bone

Pony Express -
Melbourne VIC

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
1 hour ago

Qualifications

Customer service
Slack
Shopify
Administrative experience
Product development
Communication skills

Full Job Description

Diverse work, no two days are the same
Family-friendly
Exciting, growing business

Location: Southbank, Melbourne.
Hybrid: Monday, Tuesday, and Thursday in the office, Wednesday and Friday from home.
Reports to: Business Operations Manager and Head of Marketing
Hours: 9 to 3, with flexibility around family and school commitments
Type: Full-time, permanent

Company

Bell & Bone is a premium Australian pet dental and everyday pet care brand. The brand turns preventive health into a daily ritual that owners and pets look forward to. It is founder-led, Australian-made, and meat-first, positioned between treat and health, elevated and accessible, preventative and warm.

The business has over 700 stockists, national distribution through major pet speciality retailers, thousands of five-star reviews, a named vet credibility anchor, and eight years of product development behind the range. The online store is the largest single revenue stream.

Role

The Team Assistant keeps the Bell & Bone team running. The role takes high-volume admin off the team's plate so everyone can focus on the work that needs their judgment. You will work across customer care, wholesale coordination, marketing admin, operations, and executive support. The work is varied, and the standard is steady: nothing falls through the cracks, and the team is set up to do their best work.

This role is built to be stable and long-term. The hours are 9 to 3, with flexibility around family and school commitments. The work is consistent, and the expectations are clear. It suits someone who wants to settle in, build up knowledge of the business over time, and become the person the team can count on.

Key responsibilities

Wholesale and retailer coordination: prepare and submit weekly orders for retailers including Petbarn, Petstock, and Pet Circle, process purchase orders, and keep records and trackers current.
Product and SKU admin: track uploads and stock levels, update SKUs and product details, and submit new line forms to retailers.
Customer care and community: respond to customer chat, the info and wholesale inboxes, reviews, and social comments in the brand voice, and escalate anything that needs senior input.
Marketing and social admin: maintain the creator trackers, process and dispatch creator orders, upload blog posts in Shopify, and support paid social admin under the marketing team's direction.
Operations and supplier support: manage sourcing admin on Alibaba, follow up with suppliers, warehouse, and freight, and keep operational trackers and contact lists up to date.
Executive and team support: manage the founder's inbox and flag what needs her attention; prepare meeting agendas; and help with logistics for events, activations, and shoots.

Must-have criteria

2 to 3 years in an administrative, coordination, customer service, or operations support role, ideally in a fast-moving consumer, retail, or e-commerce business.
Clear, warm written communication that adapts to the brand voice.
Organised and detail-oriented across spreadsheets, trackers, and email.
Confident with everyday digital tools, including Google Workspace or Microsoft 365, Slack, and shared drives.
Shopify experience a big plus

Quick Apply

Refine Your Search

customer care assistant jobs in melbourne, vic

Team Assistant, Bell & Bone

Assistant Manager role to fill at Anytime Fitness West Melbourne

Assistant Store Manager | BONDS Outlet | South Wharf

DS Nursing Assistant

Customer Assistant - Mildura

Casual Customer Assistant - Highpoint

Administration Assistant

Customer Assistant - Doncaster

Casual Sales Assistant | BONDS Outlet | Spencer Street

AUS The Athlete's Foot Sales Assistant - Expression of Interest

Customer Assistant - Watergardens

Part Time Sales Assistant | BRAS N THINGS | Myer Chadstone

AUS Platypus Sales Assistant - Expression of Interest

Food Services Assistant

Shop Assistant, MCG Merchandise

Catering Assistant

Part Time Stock Assistant | BONDS Outlet | Moorabbin

Administration Assistant

Personal Care Assistant

Food Services Assistant

I want to receive the latest job alert for customer care assistant in melbourne, vic

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