In-Demand Client success specialist Jobs in Melbourne, Vic

Client Success Specialist
Foundr Magazine —South Yarra VIC
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
Quick Apply
Technical Customer Success Specialist
Connecteam —Melbourne VIC
- Day shift
- Hybrid work
- English
- Communication skills
Quick Apply
9d
Onboarding Operations Specialist - APAC
Remote —Melbourne VIC
- $28,200 - $71,400 a year
- Remote
- Google Suite
- Organisational skills
- AI
- Annual leave
- Work from home
Customer Service Associate
Computershare —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Data entry
- Employee stock purchase plan
- Work from home
Document Control Specialist I Energy
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- SharePoint
8d
Customer Success Manager (Enterprise)
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Hospital experience
- Parental leave
13d
Part-time Customer Service Specialist
Aon Corporation —Cremorne VIC
- Part-time
- Microsoft Excel
- Sales
- Customer service
Business Consultant - Onboarding and Delivery
RecordPoint —Melbourne VIC
- $125,000 - $160,000 a year
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
Quick Apply
9d
SAP Success Factors Senior Specialist Lead EC Payroll
Deloitte —Melbourne VIC
- Customer service
- Communication skills
- Parental leave
Customer Engineer Specialist Professional
Hitachi —Melbourne VIC
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Customer Service Consultant
NHP —Melbourne VIC
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Business Development Manager
Certis Group —Melbourne VIC
- Contract
- Hybrid work
- Employee assistance program
- Opportunities for advancement
Customer Service Representative
Probe CX —Melbourne VIC
- Full-time
- Customer service
- Computer skills
- Leadership
- Wellness program
- Fuel discount
Internal Enablement Specialist
HUB24 —Melbourne VIC
- Full-time
- Financial services
- Communication skills
Client Partnership Manager
DXC Technology —Melbourne VIC
- Full-time
- In-person
- Leadership
2d
Senior SEO Specialist
First Page —Cremorne VIC
- Full-time
- Hybrid work
- Communication skills
Customer Success Manager
DXC Technology —Melbourne VIC
- Full-time
- Sales
- In-person
- AI
- Parental leave
- Employee assistance program
Customer Success Manager - Marketing Cloud
Salesforce —Melbourne VIC
- Full-time
- Salesforce
- AI
- Communication skills
Client Financial Management Specialist
Accenture —Melbourne VIC
- Full-time
Senior Procurement & Subcontract Specialist
KBR —Melbourne VIC
- Full-time
- Microsoft Excel
- ERP systems
- Administrative experience

I want to receive the latest job alert for client success specialist in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client success specialist jobs near melbourne, vic

Partnership Manager jobs in Melbourne VIC

Customer Success Manager jobs in Melbourne VIC

Business Consultant jobs in Melbourne VIC

Customer Service Representative jobs in Melbourne VIC

SAP Lead jobs in Melbourne VIC

Business Development Manager jobs in Melbourne VIC

Business Development Manager jobs in Sydney Nsw

Partnership Manager jobs in Homebush West Nsw

Case Manager jobs in Melbourne Vic

Partnership Manager jobs in Remote

Partnership Manager jobs in Sydney Nsw

Ppc Specialist jobs in Sydney Nsw

Clinical Nurse Specialist Grade 2 jobs in New South Wales

Document Specialist jobs in Brisbane Qld

Document Specialist jobs in North Sydney Nsw

Document Specialist jobs in New South Wales

Document Control jobs in Sydney Nsw

Non Customer Facing jobs in Melbourne Vic

Project Engineer jobs in Perth Wa

Customer Service Officer jobs in Perth Wa

Client Success Specialist

Foundr Magazine
South Yarra VIC

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Google Docs
Learning technology
Trello
Organisational skills
HubSpot
Communication skills
Marketing

Full Job Description

Who We Are

Foundr is a global education company built for modern entrepreneurs.

We exist to demystify eCommerce, giving everyday people access to the tools, frameworks, and mentorship they need to build real companies.

Through our courses, coaching programs, and private communities, we support founders at every stage- from first idea through to scaling multi-million-dollar brands.

Our coaching ecosystem is powered by experienced operators, strategists, and performance specialists who have built and scaled businesses themselves. We focus on practical execution and real-world results - not theory.

Internally, we value clarity, ownership, high standards, and strong communication. We move with pace, care deeply about outcomes, and take pride in the success of our students.

If you’re energised by ambitious founders, real impact, and a commercially minded environment - you’ll feel at home here.

About the Role

We’re looking for a driven and commercially confident Client Success Specialist to support students across Foundr’s coaching programs - from early-stage founders in ideation and validation, through to scaling operators inside our Founder Operators Membership (FOM).

You’ll sit within our Coaching team and work closely with performance coaches and program leaders to ensure every student feels supported, clear, and moving forward.

Day-to-day, you’ll:

Guide founders through onboarding with clarity and confidence
Support them in understanding their business metrics at a high level
Keep them accountable to key milestones
Identify where they may be stuck and escalate strategically when needed
Proactively manage engagement and risk

Our students range from brand-new entrepreneurs to established operators running sophisticated digital businesses. This role requires adaptability, strong communication skills, and the ability to meet founders at different stages of business maturity.

If you enjoy structured conversations, working with ambitious founders, and being at the intersection of eCommerce and coaching - this role offers meaningful exposure to digital growth environments.

Who You Are

Driven & People-Focused
You genuinely enjoy working with founders. You bring energy to calls and naturally build trust.

A Natural Communicator
You communicate with confidence, warmth and authority. You are structured, clear, and composed - whether via email or Google Meet.

Commercially Curious
You’re comfortable reviewing performance metrics (traffic, conversion rate, CPA, ROAS, revenue) and asking logical follow-up questions. You don’t need to be a technical expert - but you’re not intimidated by numbers.

Founder-Ready
You can work with both early-stage entrepreneurs and experienced operators. You’re adaptable and comfortable matching the pace of ambitious business owners.

Emotionally Mature & Reliable
You handle challenging conversations with calm and professionalism. You follow through and take ownership of outcomes.

Growth-Oriented

You have a genuine interest in eCommerce and performance marketing and are open to deepening your understanding over time.

What You’ll Be Doing

Own the Success Journey
Act as the primary day-to-day partner for a cohort of founders across our coaching programs.

Onboard with Precision
Set clear expectations, milestones, and early wins from day one.

Interpret Performance Data
Help founders make sense of core business metrics (traffic, conversion rate, CPA, ROAS, revenue) and identify potential bottlenecks before looping in specialist coaches.

Foster Community & Engagement
Host or support orientation calls, check-ins, and small-group sessions to ensure students feel supported and not “lost in the crowd.”

Strategic Risk Management
Monitor engagement and risk signals (no-shows, inactivity, refund indicators) and act early in partnership with the team.

Maintain Operational Excellence
Keep HubSpot and Asana records clean, accurate, and up to date so student health is always visible.

Capture & Celebrate Wins
Help document student milestones, breakthroughs, and testimonials.

Experience & Background

Must-Haves

2- 4 years of experience in a client-facing role (Customer Service, account management, agency, coaching, EdTech or similar).

Comfortable using tools like Google Sheets and Docs to track information and communicate clearly.

Nice-to-Haves

Experience working with CRM tools (e.g. HubSpot or similar).

Familiarity with Meta Ads or performance advertising platforms will be highly advantageous.

How Success Will Be Measured

Healthy retention and completion rates across your student cohort.

Early identification and effective management of at-risk students.

Why You’ll Love Working at Foundr

Mission-Driven Impact
Help founders build real businesses that change their lives.

Specialised Growth
Gain exposure to coaching, eCommerce, and digital growth environments.

Career Progression
After mastering the student journey, pathways into Senior CS, Product, or Operations roles are available.

Perks
Full access to Foundr’s course library and a hybrid work environment in Melbourne.

You don’t need to tick every box. If you’re excited by the mix of client success, entrepreneurship, and digital business - we’d love to hear from you.

Quick Apply

Refine Your Search

client success specialist jobs in melbourne, vic

Client Success Specialist

Technical Customer Success Specialist

Onboarding Operations Specialist - APAC

Customer Service Associate

Document Control Specialist I Energy

Customer Success Manager (Enterprise)

Part-time Customer Service Specialist

Business Consultant - Onboarding and Delivery

SAP Success Factors Senior Specialist Lead EC Payroll

Customer Engineer Specialist Professional

Customer Service Consultant

Business Development Manager

Customer Service Representative

Internal Enablement Specialist

Client Partnership Manager

Senior SEO Specialist

Customer Success Manager

Customer Success Manager - Marketing Cloud

Client Financial Management Specialist

Senior Procurement & Subcontract Specialist

I want to receive the latest job alert for client success specialist in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected