In-Demand Client relationship manager strategic accounts Jobs in Melbourne, Vic

Client Relationship Manager - Strategic Accounts
Lenovo —Melbourne VIC
- Full-time
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Client Relationship Manager - Vic Mid-Market
Lenovo —Melbourne VIC
- Full-time
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Customer Success Manager - Risk Management - SaaS (Hybrid)
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Customer Success Manager - Risk Management - SaaS (Hybrid)
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Client Relationship Manager - Strategic Accounts

Lenovo -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Sales
Bachelor's degree
Negotiation
Technology sales

Full Job Description

General Information

Req #

WD00096396

Career area:

Sales

Country/Region:

Australia

State:

Victoria

City:

Melbourne

Date:

Tuesday, April 7, 2026

Working time:

Full-time

Additional Locations:

Australia - Victoria - Melbourne

Australia - Victoria - Melbourne

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Business Area Description:

The Strategic Accounts Client Manager is responsible for selling LENOVO total offerings from all segments (IDG, ISG, SSG and MBG) as part of the One Lenovo focus (hardware, software, services, and industry solutions) directly to customers.
The Client Manager works independently and is the leader of a team of sales specialists, providing advice and guidance to these specialists.
The Client Manager has comprehensive knowledge of Lenovo’s offerings and is responsible for the success of those offerings within the business unit.
This professional typically leads large and/or complex opportunities, where customers are national or otherwise significant, and is responsible for winning the business.
The Client Manager has in-depth sales, business, and professional skills to work with any level of customer management. With a perspective beyond the assigned territory, this professional provides input to sales objectives and strategies for the business unit.

Day-To-Day Responsibilities:

Develops and maintains comprehensive technical sales knowledge in the discipline offerings, along with financial and selling skills, that can be applied to opportunities across the business unit.
Demonstrates required proficiency levels for technical and sales skills, as defined for Account Executives.
Maintains an in-depth knowledge of the sales processes, techniques, and tools, and advises others on their use. Examples of these include but are not limited to - opportunity / territory management, availability management, network management, application development, cost justification, recovery services, acquisition management, performance management, service business management processes.

Team Involvement

Works closely with a Lenovo Internal Account Manager. Involvement with other areas of the business (brand, finance, operations etc) is also a key part of working with an extended team.
Communication/Negotiation
Maintains in-depth knowledge of competition offerings, strategies and plans.
Effectively differentiates LENOVO offerings from competitive alternatives and creates customer preference for LENOVO offerings, based on that differentiation.
Negotiates with team members to define approaches and goals, especially as it relates to designing solutions to meet customer needs or defining sales action plans. Facilitates teams, where members have diverse backgrounds.
Negotiates with multiple levels of customer management, resulting in successful closing of the sale.

Problem solving

Designs total integrated solutions including hardware, software and services, including offerings from other disciplines, to meet complex customer business requirements. Combines solutions with terms and conditions to create a final customer proposal. Ensures that the proposal delivered to the customer provides a workable solution.
Recognises complex problems relating to discipline offerings, customer sales engagements, business unit measurements. Analyses situation and implements solutions. Assesses risk in terms of value and exposure to both LENOVO and customers.
Applies creativity and judgement in developmental work on complex opportunities, defining sales activities, or other projects within the business environment.

Contribution/Leadership

Leads teams of professionals (such as sales specialists, client relationship professionals, I/T specialists, LENOVO Business Partners), and provides ongoing technical and sales guidance, to design solutions for large or complex opportunities. Typically leads several opportunities concurrently.
Initiates selling activity where no relationship team or agent is involved. May be assigned to develop customer solutions where no precedent exists.
Understands the mission and vision of the sales function within the business unit and geography.
Utilises expertise to directly influence people outside the business unit, such as in sales headquarters, product divisions.
Regularly participates in planning of sales strategies and objectives for the territory / business unit.

Impact on Business/Scope

Accountable for assigned territory sales results, and specific personal objectives, including revenue and margin, and for activities and project results of cross-functional sales teams.
Typically assigned to large/complex opportunities.
Manages to a high level of customer satisfaction. Designs and implements plans to increase customer satisfaction with sales engagements and solutions.

Position Requirements

Key Performance Indicators / Metrics:

Revenue and Margin attainment against sales plan
Line of business target attainment
Client Coverage
Customer Satisfaction
Pipeline metrics and forecast accuracy
Account Planning

Candidate Pre-Requisites:

Bachelors degree preferred
More than 10 years in IT sector successfully selling enterprise level technology solutions
Proven track record of meeting and exceeding sales quota
Previous experience selling to the Very Large Enterprise & Public Sectors
Experience in providing end-to-end account management
Strong business acumen
A network of existing customers, partners and business contacts in the target market
Candidates should be self-motivated and possess the skills to accurately assess customer requirements and business drivers.

Additional Competencies:

Deliver excellent customer experience
Deliver with speed
Adapt to change
Implement business processes effectively

Additional Locations:

Australia - Victoria - Melbourne

Australia - Victoria - Melbourne

Australia

Australia - Victoria

* Australia - Victoria - Melbourne , * Australia - Victoria - Melbourne

Apply Now

Refine Your Search

client relationship manager strategic accounts jobs in melbourne, vic

Client Relationship Manager - Strategic Accounts

SMB Client Relationship Manager

Client Relationship Manager - Vic Mid-Market

Manager Case Review & Client Services

Business Development Manager (BDM)

Business Development Manager (Remote)

Customer Success Manager - Risk Management - SaaS (Hybrid)

Customer Success Manager - Risk Management - SaaS (Hybrid)

Account Manager (Australia)

Client Finance Manager SMB

Strategic Partnerships Manager

Customer Engagement Manager

Strategic Account Manager

New Business Manager

Business Development Manager (BDM)

Customer Implementation Manager

Account Manager, ANZ (4031)

Client Partnership Manager

Senior Account Manager

Relationship Manager

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