About us…
Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.
Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.
The opportunity…
This is an exciting opportunity to work hands-on with a diverse range of advanced medical technologies in hospital environments across Victoria. As a Field Service Technician, you’ll play a critical role in keeping life-saving equipment operational, combining independent field work with strong team collaboration. If you enjoy solving complex technical challenges and want to make a real impact on patient care, this role offers both variety and purpose.
Key responsibilities...
- Perform installation, maintenance, diagnostics, and repairs on a range of critical medical equipment, including ventilators, patient monitoring systems, infection prevention technologies, and imaging systems such as MRI and ultrasound
- Deliver high-quality, primarily field-based service across hospital sites, supported by a central workshop, with occasional interstate travel as required
- Troubleshoot and resolve technical issues efficiently to minimise equipment downtime and support clinical operations
- Manage spare parts, ensure accurate documentation, and maintain compliance with relevant regulatory and safety standards
- Build strong relationships with clinical staff and internal teams to deliver high-quality service outcomes
About you...
At Device Technologies, we succeed through our commitment to five key values:
Delivering Innovation - We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success.
Seeking Collaboration - By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.
Taking Ownership - We embrace accountability and initiative. It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.
Practising Good Business - We strive to embody integrity, responsibility, and sustainability. It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.
Championing the Customer - By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.
Our ideal candidate aligns with these values and is a proactive and technically capable professional who thrives in a fast-paced healthcare environment. You bring a strong sense of ownership, can work independently in the field while staying connected to a collaborative team, and are confident engaging with customers. You are passionate about delivering high-quality service, enjoy solving complex problems, and are motivated by working with innovative medical technologies that make a difference.
Experience required (or highly desirable):
- Proven experience servicing and maintaining medical equipment, ideally including ventilators
- Exposure to imaging systems such as MRI and ultrasound, or medical lasers (highly desirable)
- Qualification in Biomedical Engineering, Electrical Engineering, or a related field (preferred) or equivalent hands-on technical experience
- Strong troubleshooting and fault-finding skills across electro-mechanical systems
- Excellent communication skills, with the ability to engage effectively with clinicians, technicians, and stakeholders
Interested?
At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.
Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.
It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.
Agency Disclaimer
Device Technologies does not accept unsolicited resumes from recruitment agencies or third parties. In the absence of a current, written and executed recruitment agency agreement, any resumes submitted to Device Technologies will be deemed unsolicited, and no fees or charges will be payable. Device Technologies reserves the right to engage, interview or employ any candidate submitted in this way without incurring any obligation to the submitting agency or third party.
