In-Demand Bank customer service officers Jobs in Melbourne, Vic

Retail Customer Service Officer
Australia Post —Ringwood VIC
- $28.58 - $30.55 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
2d
Fraud Analyst
Bank Australia —Collingwood VIC
- Full-time
- Financial services
- In-person
- Parental leave
- Gym membership
14d
Finance Officer
LHR —Melbourne VIC
- $30 - $40 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Animal Management and Local Laws Support Officer
Merri-bek City Council —Coburg VIC
- $86,000 - $97,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
- Parental leave
8d
IT Support Officer
The GEO Group Australia Pty Ltd —Melbourne VIC
- $85,000 - $95,000 a year
- Part-time
- Microsoft Office
- SharePoint
- Free parking
1d
Accounts Administrator
Connect2Care —Caulfield South VIC
- $70,000 a year
- Full-time
- CRM software
- Management
- Administrative experience
- Employee assistance program
Quick Apply
IT Support Officer
The GEO Group Australia —Melbourne VIC
- $85,000 - $95,000 a year
- Part-time
- Microsoft Office
- SharePoint
- Free parking
1d
Accounts Officer
Viktoria & Woods —Hawthorn East VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Quick Apply
13d
Branch Manager
BankVic —Melbourne VIC
- Full-time
- Customer service
- Business development
- Financial services
- Parental leave
Accounts Officer
KG Talent —Laverton VIC
- Full-time
- ERP systems
- Manufacturing
- Communication skills
Quick Apply
11d
Coordinator Engineering and Works Planning
Merri-bek City Council —Hadfield VIC
- $114,000 - $128,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Supervising experience
- Parental leave
6d
Assistant Manager
ANZ Banking Group —Melbourne VIC
- Full-time
- Communication skills
7d

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Retail Customer Service Officer

Australia Post -
Ringwood VIC

Apply Now

Job Details

Part-time
$28.58 - $30.55 an hour
2 days ago

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

Role details

Our relief team members will be allocated shifts at multiple Post Offices within a geographical location. Ability to work at multiple locations with availability for both morning and afternoon shifts across our operational hours of Monday - Saturday is a requirement of this position

You will be rostered to work at the following locations: Ringwood, Lilydale, Doncaster, Croydon, Eltham, Fairfield and Mooroolbark Post Offices
Your shift time will include both mornings and afternoons, your full availability is required.
Extensive, supportive training is provided in the Post Office on commencement in the role from Monday - Friday, (5 hour shift daily for initial 8 weeks, will include a variety of shift times)
Part time hours rostered after training: 20 Hours per week, 4 hours per day, 5 days per week, between Monday to Saturday 8:00am - 6:00pm (after training is complete)
Adult Pay Rate $28.58/Hour increases to $30.55/Hour after 3 months + 12% Superannuation

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

bank customer service officers jobs in melbourne, vic

Retail Customer Service Officer

Fraud Analyst

Finance Officer

Animal Management and Local Laws Support Officer

IT Support Officer

Accounts Administrator

IT Support Officer

Accounts Officer

Branch Manager

Accounts Officer

Coordinator Engineering and Works Planning

Assistant Manager

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